Good to know
|Distance to city centre||1,5 km|
|Nearest airport||Porto Alegre Salgado Filho|
|Distance to airport||73,4 km|
Time of year
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Very kind and gentle staff: especially Paulo Viana (reception), Francisco (restaurant, room service), Katherine (room maid), and the swimming-pool barman (Jackson). Nice views from the upper floors to the cliffs and valleys. Nice gardens. Close enough to good restaurants, attractions and city centre, but fortunately far from the crowds.
Very bad food and very long waiting time in the restaurant. Breakfast might be better prepared for such a high-qualified hotel.
Location and customer service
Bed not comfortable
Air conditioning wasn't working.
Room service staff was nice. Although there are very few items on the menu. Nice furniture.
Poor service. Very few items on the room service menu. No hot water or coffee in the room. Staff doesn't speak English. No ironing board even after repeated requests (staff charges 15 reais to iron a shirt)! Definitely not five star.
Located in Gramado (Planalto), Master Gramado is within a 15-minute walk of Mini Mundo and Black Lake Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Gramado? This hotel has 2207 square feet (205 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
based on 1 400 reviews
Things to know
- Friendly service
- Great view
- Spacious rooms
Policies vary by room type and provider.
Reviews about Master Gramado
Most popular landmarks
- Gramado Tennis Club 380 m
- Mini Mundo 400 m
- Blooming Clock Church 0,6 km
- Sao Pedro Church 0,8 km
- Palace of Festivals 0,9 km
- Prefeitura de Gramado 0,9 km
|Caxias do Sul Campo dos Bugres||37,1 km|
|Porto Alegre Salgado Filho||73,4 km|