Super 8 Fort Nelson

Location.

Nobody regulating the amount of children in the pool. Over capacity and dangerous. Although it was fixed, a breaker blew and the receptionist was initially rude about my calling because we were in darkness. Bathroom was disgusting. Hair in tub, no extra toiletries and soap had been pumped into the counter before our arrival.

Nothing

They messed up on our reservation then would not fix it, and then charge us extra for the so call change. Even though I had the email confirmation with all the reservation info on it. Staff was rude, put us in a smoking room when I requested non-smoking room on the reservation so the room smelled so bad I couldn’t sleep. Will never stay at a super 8 again.

Good breakfast

Room #338 2 adults 2 young children Room had a broken rail on top bunk bed, shower head was almost completely plugged with water scale, room wasn’t very clean (dusty), washroom wasn’t very clean, there was a sewing needle left in the room on a tv stand that is in the corner of the room where the soaker tub was supposed to be. Finding any type of needle in a room is a major issue in my opinion. Carpet had stains on it, pool was very cold. Stayed here in the past with no issues but this family room that we paid extra for was not acceptable. Next time we will try to keep driving but there is not much else in the area.