Pros: Absolutely nothing. If your company partners insurance companies with car rental companies you should only sell products (total collison insurance) that meet the meets the car rentals companies financial guidelines. Secondly, car rental companies should not over book so that when they do they cant meet the needs of their customers. Lastly, the people at Brussels airport should all be fired. They took advantage of people in front of me because they needed a car and gouged them with extreme overly priced rentals when compared with quoted prices. When confronted by the customer, the car rental personnel answer was " please make a decision, do you want the car or not and shrugged their shoulders liked they didn't even care. I speak Dutch, but posed like a stupid American tourist. Agents of your companies that sell your goods and services that make fun and belittle you in another language, should be fired. I'll use your site if I have to, if it's cheaper, but I'll let as many people know how I was treated. Btw, I'm a disabled veteran. I carried my baggage for a 7 hour train ride to a train station where my son picked me up. Abusing a disabled veteran in another language is not world class service. It's third world business tactis.
Good experience. I would recommend the company.
Pros: Good experience. I would use it again on my next trip.
Cons: There is nothing to review because apparently my insurance was too baaic and they wanted me to pay 830€ extra for insurance and i refused and left without a car. The girl at the Brussrls airport counter was very nice though.
Pros: not much, just being generous with an "okay"
Cons: took forever to get the car (45min) despite being the only person at the desk. Guy could only speak French to me, yes we are in France, but not everyone speaks french!. Then i had to wait 15 min for the woman at the pick up desk in the lot, bc frist she needed to finish her cigarette (which she told me to wait for) and then another 5 min bc she could not figure out that maxi cosi's are for babies and not 3 year olds, then another 5 min, bc the car was improper indexed fror damange. Took me over an hour, not cool. Also the original quote of $72 balloned to $110 bc this cool online bookingsystem left out all taxes and insurance.