Guest reviews
Overall rating
8,4
Excellent
Based on 10 reviews
Cleanliness
8,4
Comfort
8,4
Pick-up/Drop-off
8,4
Value for money
8,4
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
6
1
1
0
0
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8,0
Cons: Car could have been ready as soon as we got there. Everything else was very efficient.
review from
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10,0
Pros: Always a very professional and friendly staff!
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10,0
Pros: Tim at the 1491 Teaneck location has walked me through my past 3 rentals- including pick ups. Each time was seamless.
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10,0
Pros: great personal service
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10,0
Friendly, professional, knowledgeable team!
Pros: Very easy, hassle-free process. Answered all of my questions and concerns above and beyond!
review from
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9,6
Almost perfect
Pros: The pickup process was pretty easy and informative. free upgrade. Very accessible from NYC. Offered to give me a ride to Rte 4 on car return. Sent receipts directly to my email.
Cons: On returning the car, there was about a 10 min slot where I didnt know what to do or to whom to talk. It seemed that everyone was a lil flustered. The main problem was that the first guy to see me didnt let me know that someone would be with me even tho I greeted him, he simply passed me by. When I walked into the ofc, a guy at the desk was walking out and did tell me that someone would be with me. I'd already parked the car in a spot and checked it over by then. Was jus at lil strange and frustrating, but the agent who did finally help me was very pleasant and efficient. 9/10 I'd rent here again.
review from
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4,8
Cons: The price was more than you gave me.
review from
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10,0
Pros: SUV
Cons: Thank you
review from