Cons: Never even received a vehicle. Got two confirmation emails that my reservations were confirmed and available. Arrived to location and were told they could not contact us and that they had no vehicles.
Pros: Staff was very friendly.
Cons: Car could've been cleaner. A lot of schmutz in the console and stains on the seats.
Pros: Needed to rent a pickup and no pickups were available.
Cons: Kayak interface should reflect what vehicles are actually available. If i hadn't called, I would have shown up and found zero vehicle availability.
Pros: Everything Drew is the best customer service sales guy And also the app is the best saves me more money compares to renting directly from Enterprise itself
Cons: Everything super
Not always hitch-free, but very friendly
Pros: They were ready when I got there. Check in, claim the car and leave was a smooth process and the car was clean and prepared as I requested.
Cons: I asked for a large SUV, reserved and confirmed, but they were "out" of that vehicle type and called the day before to modify my reservation. This is my third experience with this location doing this. They always reserve and confirm (A week or more in advance) whatever you say you want, but can't always deliver on pickup day. Also, the vehicle had less than a half a tank of gas when I picked it up. I had to gas it up myself.
I didn't make it there because I couldn't rent the car in Oakland.
Pros: How should I know?
Cons: That I couldn't drive here.
Pros: Service and cost
Cons: Gas was not full
|Monday||08:00 - 16:00|
|Tuesday||08:00 - 16:00|
|Wednesday||08:00 - 16:00|
|Thursday||08:00 - 16:00|
|Friday||08:00 - 16:00|
|Saturday||00:00 - 00:00|
|Sunday||00:00 - 00:00|
|Monday||07:30 - 18:00|
|Tuesday||07:30 - 18:00|
|Wednesday||07:30 - 18:00|
|Thursday||07:30 - 18:00|
|Friday||07:30 - 18:00|
|Saturday||09:00 - 12:00|
|Sunday||09:00 - 12:00|
Enterprise has 2 car hire locations in Sugar Land. Take a look at our Enterprise hire location map to find the best car hires near you.