Book Enterprise Rent-A-Car hire cars in Stafford

Reviews for Enterprise Rent-A-Car in Stafford

Recent reviews

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2.0

Cons:They didn't have the car I requested. They did not try to find a replacement or help me find one. All they did is suggest i take an Uber to the airport since they have a bigger fleet there.Reviewed Aug 21 2020

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7.2

Faulty carCons:The car seemed to need maintenance. It was shaky and it made all kinds of weird noises.Reviewed Jul 13 2018

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6.8

Pros:Very slow pick up process. They also wanted proof of my current auto insurance plan. I don’t carry that with me when traveling. A manager told the desk worker that she could waive that requirement.Reviewed Apr 9 2018

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6.8

Pros:Drop off was really quick. Nice staff.Cons:A long wait at pick up, but they can't help when it will be so busy.Reviewed Jun 19 2017

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3.6

Quality of car was horriblePros:Vehicle was ready at scheduled time Vehicle was good on gas It was easy in and outCons:Speakers did not work Vehicle smelled of gasoline on the inside (agent knew and rolled windows down and turn AC on blast, didn't realize until I was gone already)Reviewed Apr 11 2017

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2.0

Extorted into purchasing supplemental insurance.Cons:My girlfriend and I each have insurance policies that extend coverage to rentals. When my girlfriend picked up the car from the enterprise office, the employee would not let her take it without the additional coverage. She repeatedly insisted, contrary to enterprise policy, that the insurance was mandatory. Subsequently the rental rate almost tripled. When I found out I immediately contacted the enterprise office. I was told they would call me back before the close of business that day, which never happened. I will be pursuing recourse with enterprises corporate office and kayak.Reviewed Apr 8 2017

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7.6

I needed to change pick-up locationPros:I found a location that was closer and they took very good care of me! Thank you Benji at the Enterprise 123 Bay Area Blvd location!Cons:I called a closer location to see if they had availability and they said they did, when I got there they didn't have any cars and told me it would be 3 hours before they had a car for me.Reviewed Mar 23 2017

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10.0

Great experience!Pros:Excellent service and I was given the same type of car promised.Cons:I had no problems.Reviewed Mar 17 2017

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10.0

Pros:The car was smooth riding and very comfortable to drive. The gas mileage was very good.Cons:The trunk was smaller than I expected but still held the luggage for four people.Reviewed Jan 26 2017

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2.0

Cons:I was called 2 hrs before the rental time to be told the minivans were not available. That is really poor. Consequently, i had to cancel my trip that i had planned well in advance and relatives had travelled from overseas to attend.Reviewed Jan 5 2017

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2.8

Long wait for pick up and drop offPros:Only went there because location was close to homeCons:Took almost 45 minutes to pick up the car and just as long to get the car dropped off. Car was okay.Reviewed Dec 20 2016

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3.6

Give your review a headlinePros:I was scheduled to pick up my rental at 5:00 pm, we were on our way to pick up the rental when we get a call at 4 : 45 pm that there were no cars available. Enterpise said they would leave my reservstion open but come to find out they would not price match the reseervation price. Ended up canaceling our mini vacation.Reviewed Sep 20 2016

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More

• What is the most popular car hire from Enterprise Rent-A-Car in Stafford?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Stafford.

• How many car hire locations does Enterprise Rent-A-Car have in Stafford?

  Enterprise Rent-A-Car has 2 hire locations in Stafford. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Hobby airport (HOU)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Hobby airport (HOU)?

  Yes