Guest reviews
Overall rating
8,5
Excellent
Based on 12 810 reviews
Cleanliness
7,4
Comfort
7,4
Pickup/dropoff
7,5
Value for money
8,0
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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10,0
Cons: Insurance rate was too high.
review from
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3,6
Quality of car was horrible
Pros: Vehicle was ready at scheduled time Vehicle was good on gas It was easy in and out
Cons: Speakers did not work Vehicle smelled of gasoline on the inside (agent knew and rolled windows down and turn AC on blast, didn't realize until I was gone already)
review from
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10,0
Pros: The car was smooth riding and very comfortable to drive. The gas mileage was very good.
Cons: The trunk was smaller than I expected but still held the luggage for four people.
review from
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2,0
Cons: I was called 2 hrs before the rental time to be told the minivans were not available. That is really poor. Consequently, i had to cancel my trip that i had planned well in advance and relatives had travelled from overseas to attend.
review from
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3,6
Give your review a headline
Pros: I was scheduled to pick up my rental at 5:00 pm, we were on our way to pick up the rental when we get a call at 4 : 45 pm that there were no cars available. Enterpise said they would leave my reservstion open but come to find out they would not price match the reseervation price. Ended up canaceling our mini vacation.
review from
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6,8
Car condition
Pros: Roomy and fuel economy
Cons: There was a crack in the windshield that was not fixed prior to me picking up the car and I thought that was not a safe thing to do
review from
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10,0
Pros: Everything about them...Services are awesome. I sure will come back.
review from
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4,0
Mediocre
Pros: - Received one day credit of 50 dollars - Employees are nice and they try to help as much as they can
Cons: - Vehicle was not available and had to wait for it to be delivered from another location - First vehicle had a terrible smell; delayed the trip to swap vehicles - An employee left his wallet in the second vehicle who was closing for a house that weekend; upon finding, drove back an 1.5 hr to return the wallet
review from
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10,0
Cons: Insurance rate was too high.
review from
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10,0
Pros: The car was smooth riding and very comfortable to drive. The gas mileage was very good.
Cons: The trunk was smaller than I expected but still held the luggage for four people.
review from
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10,0
Pros: Everything about them...Services are awesome. I sure will come back.
review from
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3,6
Quality of car was horrible
Pros: Vehicle was ready at scheduled time Vehicle was good on gas It was easy in and out
Cons: Speakers did not work Vehicle smelled of gasoline on the inside (agent knew and rolled windows down and turn AC on blast, didn't realize until I was gone already)
review from
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2,0
Cons: I was called 2 hrs before the rental time to be told the minivans were not available. That is really poor. Consequently, i had to cancel my trip that i had planned well in advance and relatives had travelled from overseas to attend.
review from
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3,6
Give your review a headline
Pros: I was scheduled to pick up my rental at 5:00 pm, we were on our way to pick up the rental when we get a call at 4 : 45 pm that there were no cars available. Enterpise said they would leave my reservstion open but come to find out they would not price match the reseervation price. Ended up canaceling our mini vacation.
review from
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4,0
Mediocre
Pros: - Received one day credit of 50 dollars - Employees are nice and they try to help as much as they can
Cons: - Vehicle was not available and had to wait for it to be delivered from another location - First vehicle had a terrible smell; delayed the trip to swap vehicles - An employee left his wallet in the second vehicle who was closing for a house that weekend; upon finding, drove back an 1.5 hr to return the wallet
review from
Where can I find Enterprise hire cars in Stafford?
11925 Sw Freeway Suite #8, Enterprise car hire
Address
11925 Sw Freeway Suite #8Phone
+1 281 498 7499FAQs about hiring a car from Enterprise in Stafford
How many car hire locations does Enterprise have in Stafford?
Enterprise has 1 car hire location in Stafford. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: George Bush Intcntl Airport (IAH)?
Yes
Does Enterprise offer shuttle or airport pick-up services from George Bush Intcntl Airport (IAH)?
Yes