Book Enterprise hire cars in Springfield

Reviews for Enterprise in Springfield

Recent reviews

Traveller rating

Excellent

6

Good

1

Okay

4

Mediocre

1

Poor

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airport locationstaff was very helpful

car was greatgreat service

5.2

Pros:The Vehicle itself suited its purpose. It was comfortable and met my needs.Cons:I was supposed to pick up the vehicle at 12:00 PM on a Sunday. Not knowing the business hours of the facility, I arrived half hour after they closed. What topped everything was that an employee was still there and wouldn't check me out the van I had reserved. I still needed the vehicle so wound up making arrangements through the vendor directly having to go to the airport location and paying more money in fees and taxes. While I take responsibility for running late, a courtesy call could have been made to remind me of hours etc. when I didn't show up at noon.Reviewed Sep 2 2018

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10.0

No complaints for a first time user of this locatiPros:Everything was smooth and professional. And no hard sell. Out of the way a bit but I plan to use it again. Friendly folks.Reviewed Nov 18 2016

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10.0

Pros:Staff was very helpful and friendly.Reviewed Apr 23 2019

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10.0

Cons:An excellent transaction all all-around! Really good value for the type of car!Reviewed Jan 27 2020

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2.0

Cons:I thought I was picking up the car from the Philadelphia airport shuttle took me to a different location The attendant there and this happens all the time maybe there should be some kind of lame are closest to the airportReviewed Sep 26 2016

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8.0

good localPros:good and friendly employeesCons:even though they use portable station/computers.Some take too long to get you going..john and joe were awsome!!Reviewed Jul 4 2017

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5.6

The car I reserved wasn't there.Pros:They made some changes to account for the cost difference.Cons:The car i reserved wasn't there. Insurance options weren't explained and the confusion cost me.Reviewed Dec 11 2016

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9.6

Very clean, handled well...breaks a bit too stiff.Pros:Service was very thorough & efficient at pick-up. Car was spotless and fuel efficient.Cons:It was a holiday weekend, and I think the cost for insurance was significantly higher than it cost just one month earlier on an ordinary weekend. Seemed a bit like gouging.Reviewed Nov 30 2016

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7.6

Pros:The staff was super friendly.Cons:There were so many customers waiting to be serviced but not nearly enough staff. Thank goodness the staff was friendly or it could have disastrousReviewed Aug 26 2019

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5.6

Pros:Vehicle wasn’t bad.Cons:Audio system inoperative. Billing policy not explained clearly; charged an extra day despite returning vehicle at scheduled day and time. I feel ripped off.Reviewed Sep 9 2020

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4.0

Pros:Friendly staffCons:Given a car equal to what I paid. (Full size vs. economy that I received initially) Told there was not a fee to drop off vehicle at another Enterprise. Was charged $100 to drop off the vehicle at different location.Reviewed May 15 2021

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10.0

Pros:They were very accommodating and friendlyCons:NothingReviewed Aug 29 2020

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• How many car hire locations does Enterprise have in Springfield?

  Enterprise has 1 car hire location in Springfield. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes