Guest reviews
Overall rating
8,5
Excellent
Based on 12 805 reviews
Cleanliness
10,0
Comfort
9,6
Pickup/dropoff
9,6
Value for money
9,6
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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10,0
Pros: Super nice staff!
Cons: Thanks
review from
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9,2
Minimally large car for a full size
Pros: Hybrid had good gas mileage, staff members were friendly and explained options without being overly pushy
Cons: The Fusion was the only "full size" car available, and the hybrid battery took so much trunk space that it barely fit the description of fitting 2 large pieces of baggage, taking tremendous trickery to fit the bags in after each unload/reload. The satellite office was not very helpful in finding us a replacement full size car, but we managed through our trip. All other aspects of the car worked out well.
review from
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10,0
Pros: Everything was great.
Cons: Nothing was bad.
review from
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10,0
Pros: Staff was great and car choice as well.
review from
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10,0
People make the difference!
Pros: Dawn was exceptional in helping make transaction smooth & easy even when I complicated matters by changing type of vehicle I needed. She was fabulous!
review from
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8,4
Vehicle Awesome, initial customer service terrible
Pros: The 2016 Chevy Malibu was extremely comfortable for my 2000 mile round trip. After my terrible interaction with the first customer service agent (see negatives), the subsequent agent was awesome!
Cons: The initial customer service agent was extremely rude to the point of not just denying me service but going out of her way to explain that "she didn't live to work" and "had plans" so she couldn't help me.
review from
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10,0
Pros: Super nice staff!
Cons: Thanks
review from
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9,2
Minimally large car for a full size
Pros: Hybrid had good gas mileage, staff members were friendly and explained options without being overly pushy
Cons: The Fusion was the only "full size" car available, and the hybrid battery took so much trunk space that it barely fit the description of fitting 2 large pieces of baggage, taking tremendous trickery to fit the bags in after each unload/reload. The satellite office was not very helpful in finding us a replacement full size car, but we managed through our trip. All other aspects of the car worked out well.
review from
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10,0
Pros: Everything was great.
Cons: Nothing was bad.
review from
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10,0
Pros: Staff was great and car choice as well.
review from
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10,0
People make the difference!
Pros: Dawn was exceptional in helping make transaction smooth & easy even when I complicated matters by changing type of vehicle I needed. She was fabulous!
review from
Other suppliers in South Salt Lake scored
Where can I find Enterprise hire cars in South Salt Lake?
2231 State St, Enterprise car hire
Address
2231 State StPhone
+1 801 487 7555FAQs about hiring a car from Enterprise in South Salt Lake
How many car hire locations does Enterprise have in South Salt Lake?
Enterprise has 2 car hire locations in South Salt Lake. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Salt Lake City Airport (SLC)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Salt Lake City Airport (SLC)?
Yes