Book Enterprise Rent-A-Car hire cars in Redwood City

Reviews for Enterprise Rent-A-Car in Redwood City

Recent reviews

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Fair

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2.0

Pros:Nothing, they refuse to provide a rental car asking for the second driver to have a credit card or a debit card with two bills showing the residence address. Ridiculous, second driver should only need a driver license as long as I provide a major credit card. Enterprise is a complete nonsense - untrained employees.Cons:Train your employees!Reviewed Jan 6 2020

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2.0

Pros:Nothing about the experience was pleasant.Cons:Employees knowing what they were doing and their companies policies including online policies.Reviewed Oct 5 2019

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4.8

Pros:StaffCons:My reservation at the rental offfice don’t have my phone number.Reviewed Aug 12 2019

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2.0

Pros:Kayak just screwed me up. There were no cars available even with a confirmed reservation. It was just a waste of time and money for me to travel to the store only to find out this information. Truly, what a pathetic information kayak, I'm never gonna use this site anymoreCons:Kayak doesn't use realtime information. So better book through the corresponding websiteReviewed Aug 12 2019

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10.0

Pros:Brandon was fantastic. Calm, professional, friendly. New trainee we also good, just young and new.Cons:More staff?Reviewed Feb 26 2019

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3.2

Cons:We had to cancel because we needed a 4 wheel drive vehicle. They didn't even have one on the lot. When I called a Hertz nearby, not only did they have a 4 wheel drive available, but for $20 CHEAPER!Reviewed Feb 4 2019

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5.2

They didn't have the type of car I'd asked forCons:I requested a more fuel-efficient sedan, but they only had an SUV left for me.Reviewed Oct 30 2018

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10.0

Great expericesPros:Every thingReviewed Feb 22 2017

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10.0

Pros:All the employees with whom l came in contact were friendly and helpful. They went out of their way to be of service.Reviewed Nov 29 2016

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10.0

Pros:That I did not have the same experience I had last year when they had overbooked and I only got a mini van at the last second. Very stressful!! This year Kyle Sacher at the 2821 El Camino Real, Redwood City, CA, office took care of me and did an excellent job. The car was there and ready, and everything went as smoothly as possible. Thank you, Kyle! Sally PierceCons:Nothing.Reviewed Aug 8 2016

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10.0

Pros:Very good Customer Service When we return our card Francisco Canpuzano help me to done my transaction going smoothly.Reviewed Jul 25 2016

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8.8

Best Enterprise location in the areaPros:I did much better with these guys than with the dominant Enterprise location here (in Redwood City that sells off the used cars). I usually have issues with them using a debit card, but this rental was much smoother and painless. Fast in, fast out, got a good car, no hassles when I needed to extend a bit.Cons:I would sign up for an account with Enterprise and become a more permanent customer if that meant they wouldn't have to run a credit check and take two forms of ID on every single rental. Unfortunately their companywide policy is: let credit cards slide, always check debit cards.Reviewed Apr 13 2016

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More

• What is the most popular car hire from Enterprise Rent-A-Car in Redwood City?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Redwood City.

• How many car hire locations does Enterprise Rent-A-Car have in Redwood City?

  Enterprise Rent-A-Car has 2 hire locations in Redwood City. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: San Francisco airport (SFO)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes