Book Enterprise hire cars in Pleasanton

Reviews for Enterprise in Pleasanton

Recent reviews

Traveller rating

Excellent

13

Good

4

Okay

1

Mediocre

0

Poor

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car was greatgreat service

staff was very helpfulgreat price

car availablecustomer service

get the cargreat customer

airport locationpick up and drop

8.0

We booked a full size car. But when we went to pick up, we got a compact one, we had to call and go to another location to retrieve a full sized car. Customer service was good and found us a car quickly elsewhere. Later we got charged fuel surcharge although we filled the tank fully. Mostly good experience but could be better if we get billed correctly straightaway.Reviewed Jan 9 2022

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7.9

The mini-van wasn't clean. There was still crumbs and candy on the floor and chex mix in the cupholder. i ended up taking it to a car wash to clean it for our family vacation.Reviewed Aug 3 2021

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7.2

Pros:Pick up was way too slow. But the drop off process was awesome. Just drop the key in the box and head to airport.Cons:The pickup at the pleasanton place was slow. Time is money. Sitting around waiting for folks to come and go to figure out what is going on....only to rent you the car that has been sitting on the lot for the whole time shows the need for process improvement at some locations.Reviewed Sep 14 2020

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10.0

Pros:Everything was very easy. Staff was greatCons:NothingReviewed Aug 21 2020

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7.6

Pros:The Enterprise customer service agent, Matt was very helpful correcting the incorrect information they provided to Kayak.com. Only charged for insurance on an unavailable vehicle.Cons:More accurate information from Kayak's vendors for a realistic time frame and rental car availability.Reviewed Aug 17 2020

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10.0

Pros:friendly staff, well preparedCons:bigger car selectionReviewed Apr 27 2019

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10.0

Pros:EverythingCons:NothingReviewed Jan 10 2019

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10.0

Great experiencePros:The young woman at the front check in counter greeted both my wife and I with a handshake, was very helpful and got us out of there in no time. Another young lady helped us pick out a vehicle and she was also quite friendly! When we returned the car, we were an hour early before they opened but it was no problem. The gentleman that helped us was very courteous and friendly. He ran inside, printed out our receipt and brought it out to me.Cons:Nothing!Reviewed Jan 6 2019

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10.0

Awesome employeesPros:The employees at Enterprise never cease to impress me. Jackie, who helped me with the rental and another gentleman who helped me park my car were the best examples of professionalism and courtesy.Cons:Lack of parking space in front of the facilityReviewed Oct 23 2018

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9.6

Pros:quick, efficient, easy very friendly and helpful staff I so appreciated the upgrade at no extra cost!Reviewed Jul 26 2017

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7.6

Pros:The ease of rental - getting in and out quickly.Cons:The cars are not cleaned well. The last two rentals from this location were very dirty. One of the rentals rear window was so dirty I had to clean it, hardly no visibility through the window.Reviewed Apr 1 2017

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8.0

Cons:Car smelled like someone had been smoking cigarettes in itReviewed Mar 29 2017

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• What is the most popular car hire from Enterprise in Pleasanton?

  Full-size (Nissan Pathfinder or similar) is the most frequently booked car hire type from Enterprise in Pleasanton.

• How many car hire locations does Enterprise have in Pleasanton?

  Enterprise has 2 hire locations in Pleasanton. Take a look at our Enterprise hire location map to find the best car hire near you.

• Does Enterprise have a car hire location at the airport: San Francisco airport (SFO)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes