Book Enterprise Rent-A-Car hire cars in Kitchener

Reviews for Enterprise Rent-A-Car in Kitchener

Recent reviews

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Wonderful

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4.4

Return car Jan 2. Want to know & check payable. Doc system needs improPros:They re easy going when I requested a change of vehicle on 1st day. 2 pick up experience are good. They worked fast. No long wait. Drop off airport was painful. Hard to find Enterprise entrance!Cons:I didn’t get correct receipt or rent contract. I didn’t hv any paper 1st day as they said they would email me. But no email received. I requested paper 2nd day. They gave me one but vehicle info wasn’t right. I told them the incorrect info n asked question about payable by email. No reply. After returned car 4 days, I still hv no email no receipt. I still don’t know what payable. Doc needs improvement.Reviewed Jan 6 2018

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10.0

good price good servicePros:short nice and sweetReviewed Nov 20 2017

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2.0

Under 25 drivers steer clearPros:Kayak made it seem easy, and booking was fast. I like that I didn't have to pay upfront.Cons:I wasn't able to rent a car at all because Kayak all the small print and so I didn't show up to the dealership with the proper paperwork for under 25 driver. The person st enterprise was very kind but couldn't rent me a car so I went elsewhere. I won't be using kayak again for a while.Reviewed Oct 8 2017

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10.0

Totally satisfiedPros:Upgraded to great suv - Murano at no charge. Friendly, attentive staffReviewed Aug 11 2017

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9.2

Awesome servicePros:Great service. Got a shocking phone call when I found out all the cars returned were damaged and I didn't have a rental. But Fasid called me back a short time later and managed to find me a car. Great service. will be back again for site. And the weekend service being opened is a HUGE +.Reviewed Jul 12 2017

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10.0

Professionals with quality at low pricePros:I have to say that I rent with enterprise for the past 4 years and yes got few managers in they bad day but other than that is a excellent company with excellent customer serviceCons:Clean and new cars as well maintained equipment so gives u a safe drive in any Canadian weather with we now is very variableReviewed Jun 1 2017

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5.2

Cons:They claimed kayak prices were uselessReviewed May 29 2017

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10.0

Pros:Fast friendly serviveReviewed Mar 9 2017

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8.4

Pros:Friendly ,helpful staff.No hiďden charges and no hard sell for insurance and extras Fast service. Would come back.Cons:Car was not cleaned up both interior and exterior. Not that bad inside but needed a wash outside. Even a quick car wash and interior wipe would have bee niceReviewed Jan 10 2017

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3.6

Won't rent again from enterprise.Pros:We decided to make our holiday travelling more comfortable by renting a minivan. We found good pricing at enterprise so we gave it a shot. The van was actually pretty nice except that it had a strong smokey smell to it and they have no other vans to offer at the time. It was my first time renting a vehicle, and I did not think to put a second driver on the car. I ended up getting sick over Christmas and unable to drive. Enterprise was closed over the holidays from Saturday to Monday - which is an extremely long time for a retail company of any kind to close, at the busiest time of year. We called customer support to add my brother as a driver but they refused, as you apparently can only do so at a enterprise branch - but they were all closed for days!!! They would do nothing for us in the circumstance, we were stuck for 5 nights unable to drive the van and be properly insured. I understand that there are policies in place for a reason, but it's disappointing that a company would lack customer service in emergency situations. It strikes me as odd to rent vehicles during times of closure, where customers are unable to be helped for 5 nights.Reviewed Dec 30 2016

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4.4

Enterprise rent a car put me on a do not rent listPros:NothingCons:When I arrived to pick up my rental I was informed that I had an outstanding balance from 2014 and that I have been placed on a "do not rent" list. This was extremely embarrassing and the farthest from the truth as I paid for my rental in full. I had to get my fiancé to rent the car and take the weekend off of work to drive me. I have never been so sure that I will never rent from Enterprise EVER again and I will be sure to inform my friends, family and co workers of what I experienced.Reviewed Dec 6 2016

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10.0

Pros:nice people to deal with.Reviewed Nov 13 2016

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More

• What is the most popular car hire from Enterprise Rent-A-Car in Kitchener?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Kitchener.

• How many car hire locations does Enterprise Rent-A-Car have in Kitchener?

  Enterprise Rent-A-Car has 3 hire locations in Kitchener. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Kitchener-Waterloo airport (YKF)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Kitchener-Waterloo airport (YKF)?

  Yes