Book Enterprise Rent-A-Car hire cars in Forest Park

Reviews for Enterprise Rent-A-Car in Forest Park

Recent reviews

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2.0

Pros:I request I truck they just have one to rent and even I ordered in advance they give to the person who was right before me. So frustrating since I have to be waiting outside for 40 minutes which is understandable but I was so frustrated that they don’t say nothing until that moment of the ranting and also no more options of that type of vehicle nowhere else.Cons:Have more vehicles to rent or have alternative options in other branches.Reviewed Oct 18 2020

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8.0

Pros:Easy pickup dropoffCons:Drivers seat was too low for my height. Side mirrors blocked view.Reviewed May 21 2019

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4.0

Bad servicePros:NothingCons:On the pickup date they had me waiting for the car and wen they finally had it the told me it needed an oil change and if I wanted the car right away I would have to take the car myself to do the oil change, otherwise I had to wait longer. The car was not even vacuumed or washed wen i got it. Also wen i got to my destination I noticed that the plate sticker was expired. When I told them about it they told me I could have driven it like that and if I have gotten a ticket they would have paid for it.Reviewed Jul 21 2017

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2.0

Pros:People friendly enoughCons:Line of people waiting. Then they asked for a major credit card for my second driver which she does not have and has not had this request before when signing up as a second driver. Didn't have time to deal with it. Took my own car. Also - We learned that there is no night drop-off. Will not be using this location again.Reviewed May 16 2017

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10.0

Stacey & Hector are Amazing!Pros:The patience the team displayed with me was awesome and heart warming! Due to a mistake with the call center I wasn't fully prepared for my rental as far as full documentation- Stacey was extremely patient as I scrambled to find someone to help me out with my rental, all in all I was at the office from about 8 am - 4 pm on CHRISTMAS EVE! Thanks guys it's hard to find patience and good customer service nowadays- you gave me hope this Christmas Season!Cons:The stipulations with renting, another form needs to be added; or more forms of credit/debit accepted. My wait was only so long because I was using a pre-paid AMEX. I'm not one to really wholeheartedly trust banks so I use third party pre-paid. Cash should be used and accepted too!Reviewed Dec 29 2016

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10.0

Service Service ServicePros:The location is not a typical Airport location (I had to Uber to get there), but I arrived close to closing time and it was very very busy approaching a holiday (Christmas) weekend. The entire team from the Manager Ryan to the service team (who checked my tires) to all of the counter agents were outstanding. It was a BUSY time (after a long shift) with customers renting and returning vehicles, and EVERYONE was friendly, polite, respectful... I too had had a long day and I was very appreciative of the reception and service I received. Thank youReviewed Dec 22 2016

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10.0

Pros:Great service I like the part I was at work only took afew minutes to book xarReviewed Sep 7 2016

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More

• What is the most popular car hire from Enterprise Rent-A-Car in Forest Park?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Forest Park.

• How many car hire locations does Enterprise Rent-A-Car have in Forest Park?

  Enterprise Rent-A-Car has 1 hire location in Forest Park. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes