Book Enterprise Rent-A-Car hire cars in Colonie

Reviews for Enterprise Rent-A-Car in Colonie

Recent reviews

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2.0

Pros:They did not have the type of car I reserved. Therefore I did not rent with them. They wanted me to wait another day to get more car options. They only had an Escalade available and told me if I wantes it I would have to use a major credit card with a $1000 deposit and on top of that charge me more for it per day than what I signed up for.Cons:It would have been nice to have other options like the one i reserved or at least give me the same price for the Escalade they had available.Reviewed Nov 11 2020

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10.0

Pros:Loved this car. Friendly staffReviewed Mar 12 2020

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6.8

Pros:I liked the final price and the choice of car.Cons:The pickup location listed on the itinerary was not the pickup location. It was the Enterprise gated lot where the inventory is kept, a mile away. The literal hike back to where I knew the Enterprise booth was at the airport (at a completely different address than was listed on my itinerary), was a complete waste of my time. I have had to take shuttles about a mile away from the airport in different locations to pickup rental cars in the past, so the initial directions taking me past the airport did not seem out of the ordinary for pickup at first. Once finally at the counter, the sales rep tried to tell me the insurance I could opt for at $9/day was $14/day. I had it right on the paper print out but he acted "surprised." I am smart enough to know that this was an attempted upsell. I am also aware that you do not even need this insurance, so I asked him to forget it all together. Then I was told that the car rate was going up because of this. Which annoys me. 1.) Because my rate was booked independent of the insurance I hadn't opted into yet, and 2.) Because this was Saturday morning. I was taking a car off his hands for the weekend that would otherwise badly affect his numbers. I almost cancelled all together because of this until miraculously I rented an upgraded car for a discounted rate (that was still an upsell for him) after explaining I know how this works. Way too much BS to go through especially when surrounded by other car rental services in the airport who are also trying to get rid of cars over the weekend. The lines at the other desks were the sole reason I rented with Enterprise.Reviewed Mar 7 2017

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7.2

Pros:Good on gasCons:Having to call to recuest a refund on a doble charge.Reviewed Dec 11 2016

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10.0

Pros:Friendly and helpful staffReviewed Dec 3 2016

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10.0

Pros:Impeccable Service!Reviewed Nov 15 2016

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10.0

Pros:Cost.Reviewed Nov 7 2016

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10.0

Staff are great!Pros:Customer service is fantastic!Reviewed Nov 6 2016

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10.0

Great, friendly, helpful service!Pros:This was speedy. The people at the desk are very friendly and helpful. My car was easy to get to and ready for me when I got out there. A young man named Sean was especially knowledgeable and helpful.Reviewed Sep 27 2016

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7.6

Pros:Good carCons:Inside of windshield and front windows not cleanedReviewed Sep 20 2016

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10.0

Nice and easy does itPros:No waiting in line, friendly employeesReviewed Sep 13 2016

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7.2

Cons:Drove about 60 miles from Albany, got a flat, called customer service(roadside assistance ), told it wouldbe $65 for someone to come out...and that was to just put the spare on, not a new tire. I said i can put the spare on myself. Then was told had to drive back to albany to get a new car. Got back to Albany and find out that if I had the roadside assistance (wasn't mentioned or offered at pickup ) they would have brought a new vehicle to me. Not a good experience.Reviewed Aug 17 2016

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More

• What is the most popular car hire from Enterprise Rent-A-Car in Colonie?

  Intermediate (Chevrolet Bolt EUV or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Colonie.

• How many car hire locations does Enterprise Rent-A-Car have in Colonie?

  Enterprise Rent-A-Car has 1 hire location in Colonie. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Albany Intl airport (ALB)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Albany Intl airport (ALB)?

  Yes