Colonie car hire
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Colonie, NY, United States
Dec 6 — Dec 13
Same drop-off
Colonie, NY, United States
Tue 6/12
Noon
Tue 13/12
Noon
Driver's age:
Cheap car hire in Colonie
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| Pick-up truck |
Colonie car rental reviews and directory
Dollar
7,8
Good
105 reviewsCleanliness
8.1
Comfort
8.1
Pick-up/Drop-off
7.7
Value for money
7.7
One location in Colonie
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Reviews
7,9 Good
Jun 2021
10,0 Excellent
May 2021
Pros:
Yes!Cons:
Not much!2,0 Mediocre
Mar 2021
Pros:
dropoff esyCons:
provide me with the car i asked for5,6 Okay
Nov 2020
Pros:
Staff remained professional and friendly in poor working conditionsCons:
Leave the pick up inside the airport and have someone deliver the cars to the door or have a golf cart to take the customer out to the car, it is very difficult dragging all your luggage out to a garage not knowing where your going. A handicapped person (me) will not do it again because I have bad legs and was so sore and tired when I finally got in the car I should not have been driving especially a car I’m not used to. And no there was nobody around to offer help just a sign saying go outside where our staff is working in a dark dingy shack !10,0 Excellent
Oct 2020
Pros:
Yes8,0 Excellent
Sep 2020
Pros:
Yes to both the questions. Staff was freindly.Cons:
Car check over could have been done better. The driver's side mirror would not stay in place and I had to rely on the yellow warning lights on the mirror that a vehicle was near me at times.Budget
7,0
Good
195 reviewsBest rated
Cleanliness
7.2
Comfort
7.5
Pick-up/Drop-off
7.1
Value for money
7.1
2 locations in Colonie
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Reviews
8,0 Excellent
May 2021
Pros:
Easy pickupCons:
Signage for self drop off in the garage (keys in car or to drop box, space number or drop lane, etc.4,0 Okay
Mar 2021
Cons:
I know there is shortage at current time, but car had close to 40,000 miles and noticeable damage on exterior8,0 Excellent
Jan 2021
Cons:
The e-z pass did not work consistently. I informed them of this at drop off and that I missed a toll due to that and not being able to back up to pay4,0 Okay
Jan 2021
Cons:
Car was rented to me with very low tire pressure. Was travelling on the highway stop at 2 gas stations to fix tires air machines with broken and each one had to complete my trip with low tire pressure using way too much gas6,0 Good
Dec 2020
Pros:
Staff was friendly and helpful at pick-up. Process was relatively quick. Nobody there for drop off so hopefully that went ok. I just dropped the keys in a box.Cons:
Car stunk like cigarettes and then I found a pack under the seat. I guess that was missed by whoever cleaned the car6,0 Good
Oct 2020
Pros:
carCons:
staff were gone when I arrivedAlamo
9,2
Excellent
43 reviewsCleanliness
9.3
Comfort
9.3
Pick-up/Drop-off
9.0
Value for money
9.0
One location in Colonie
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Reviews
6,0 Good
May 2018
Pros:
Car was well equipped with blind spot detection, especially useful driving in Boston.Cons:
I had reserved a sedan but only SUVs and Mini-vans were available. When I said that I would not drive one of those types of vehicles, I was told that I would have to wait about half an hour. When I said that I would wait, within one minute a sedan was available. Interesting! This is similar to being seated at the worst table in a restaurant when there are no other people there. Is this common practice?9,6 Excellent
Mar 2018
Pros:
No issues on pick up or drop off. Albany is on site. I had to wait for attendant to show but only a couple of minutesCons:
No signs for car rental returns at LaGuardia so you have to look up yourself.10,0 Excellent
Dec 2017
Pros:
Price + Ease of Pick-up + Clean Car + Modern AmenitiesCons:
Nothing.10,0 Excellent
Dec 2017
Pros:
From the time I picked up to the time I left with the car was all of 15-20 minutes. No long drawn out process.Cons:
Having to supply two phone numbers at the counter. I only have one number.10,0 Excellent
Dec 2017
Pros:
Staff was very helpful and accommodating.price was reasonable and vehicle was in good condition and fully met our needs.9,6 Excellent
Aug 2017
Pros:
Car was clean and I enjoyed driving it.Cons:
Initial prepaid reservation was for Jeep SUV for 9 days at 449.00. When I called to change reservation to 7 days I was informed new cost would be approx. 1200.00. It took 2 more calls before someone suggested I change car to mid size which would result in price increase of approx. 100.00.Avis
6,8
Good
82 reviewsCleanliness
7.2
Comfort
7.3
Pick-up/Drop-off
6.9
Value for money
6.5
2 locations in Colonie
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Reviews
6,0 Good
May 2021
Cons:
Staff needs to clean the cars inside and out before renting. I went inside a vehicle and it wreaked of cigarette smoke. It was disgusting. Another vehicle wasn’t clean on the outside.2,0 Mediocre
Jan 2021
Cons:
They did not honor the price that I reserved it for. I had to pay more2,4 Mediocre
Jun 2020
Pros:
Staff at counter was friendlyCons:
--Staff at counter was unable to be reached by phone. Drove 3 1/2 hours each way (NYC --> Albany) to drop off old rental and pick up a new one, then was told at counter that I needn't have made the drive in the first place and I could've just kept the original rental. --Car smelled of cigarettes. Was told to just write down the issue on my rental agreement. --Staff at counter was unable to be reached by phone a second time (and I called over 20 times). This became an issue when I had to extend my new rental. --Toll-free customer service was completely useless when I contacted them to voice my concerns. --In a word, Avis = terrible. I've been an Enterprise customer for 12 years, and I'm kicking myself for using Avis this time.4,4 Okay
May 2020
Pros:
PriceCons:
No ability to contact local agent, no store front or signage indicating pickup location, only a guy in a car with a sign. My rental was given away to someone else because I was late getting my car because I couldnt find the location, despite calling the national number they assured me everything was OK6,0 Good
Jan 2020
Pros:
Staff was very friendly and helpful.Cons:
We had a reservation but there wasn't a car available. We had one option. A 15 passenger van.9,6 Excellent
Oct 2019
Pros:
staff fine at both locations I appreciate that they do not try to push me to take insuranceCons:
car is far from office at pickup site and I had trouble finding the Albany officeEnterprise
6,0
Good
29 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
2 locations in Colonie
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Reviews
2,0 Mediocre
Nov 2020
Pros:
They did not have the type of car I reserved. Therefore I did not rent with them. They wanted me to wait another day to get more car options. They only had an Escalade available and told me if I wantes it I would have to use a major credit card with a $1000 deposit and on top of that charge me more for it per day than what I signed up for.Cons:
It would have been nice to have other options like the one i reserved or at least give me the same price for the Escalade they had available.10,0 Excellent
Mar 2020
Pros:
Loved this car. Friendly staff6,8 Good
Mar 2017
Pros:
I liked the final price and the choice of car.Cons:
The pickup location listed on the itinerary was not the pickup location. It was the Enterprise gated lot where the inventory is kept, a mile away. The literal hike back to where I knew the Enterprise booth was at the airport (at a completely different address than was listed on my itinerary), was a complete waste of my time. I have had to take shuttles about a mile away from the airport in different locations to pickup rental cars in the past, so the initial directions taking me past the airport did not seem out of the ordinary for pickup at first. Once finally at the counter, the sales rep tried to tell me the insurance I could opt for at $9/day was $14/day. I had it right on the paper print out but he acted "surprised." I am smart enough to know that this was an attempted upsell. I am also aware that you do not even need this insurance, so I asked him to forget it all together. Then I was told that the car rate was going up because of this. Which annoys me. 1.) Because my rate was booked independent of the insurance I hadn't opted into yet, and 2.) Because this was Saturday morning. I was taking a car off his hands for the weekend that would otherwise badly affect his numbers. I almost cancelled all together because of this until miraculously I rented an upgraded car for a discounted rate (that was still an upsell for him) after explaining I know how this works. Way too much BS to go through especially when surrounded by other car rental services in the airport who are also trying to get rid of cars over the weekend. The lines at the other desks were the sole reason I rented with Enterprise.7,2 Good
Dec 2016
Pros:
Good on gasCons:
Having to call to recuest a refund on a doble charge.10,0 Excellent
Dec 2016
Pros:
Friendly and helpful staff10,0 Excellent
Nov 2016
Pros:
Impeccable Service!Hertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Colonie
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Reviews
6,8 Good
May 2017
Pros:
Easy to find.Cons:
Longer than normal wait10,0 Excellent
Mar 2017
Pros:
Easy pick up and return. Great rate.Cons:
Salesman a little pushy. I know its policy to try and upsell but he was just a little overbearing. Ins. and taxes cost more than rental fee.9,6 Excellent
Mar 2017
Pros:
The pickup and drop off were so easy that I could hardly believe that I had not forgotten something.2,0 Mediocre
Feb 2017
Pros:
NothingCons:
I prepayment for an SUV because of snow storm. Guy at counter says can't rent you a car and sends me away. Had to pay double at Alamo.9,6 Excellent
Jan 2017
Pros:
I liked the vehicle. But what I really liked was that they voluntarily shaved some off the final bill because I had used so little fuel. I had prepaid for gas so I wouldn't have to find a gas station when I returned the car.Cons:
The wait at the counter was long, about 20 minutes.6,4 Good
Jan 2017
Pros:
Fast pickup and drop off but not very friendly at counter or the garage.National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Colonie
472 travellers who hired a car in Colonie gave the car agency they used an average rating of 7,2
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