Book Enterprise Rent-A-Car hire cars in Charleston

Reviews for Enterprise Rent-A-Car in Charleston

Recent reviews

Traveller rating

Wonderful

0

Very Good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

1.9

There were NO cars. I did not receive a vehicle.Reviewed Jun 25 2021

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2.0

Pros:NothingCons:Enterprise customer service was awfulReviewed Apr 25 2021

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5.6

Pros:Staff was nice.Cons:They did not have any vehicles available at my pickup time. An hour afterwards they had a smaller than requested vehicle available. The staff did call an hour before pickup to tell me they did not have the car available at the reserved time.Reviewed Jul 9 2020

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10.0

Pros:Friendly staff, easy pickup and drop off.Cons:Nothing.Reviewed Feb 15 2020

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9.6

Pros:Courteous staff.Cons:The front sensor was broken, so an indicator light was on the whole trip. Not a big deal, but it would've been nice for everything to be working properly.Reviewed Jul 30 2019

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9.2

Pros:Erin, the girl working the counter was AMAZING!Cons:The price of a compact car especially since when you’re under 25 you cannot rent an SUV at a cheaper price.Reviewed May 1 2019

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10.0

Pros:The representative was very informative. We were told our options and was given good advice. I called on two occasions and was given correct information. I will recommend them to anyone that is in need of a vehicle.Cons:NothingReviewed Jul 23 2018

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10.0

Pros:Very good deal for the amount of time we had the vanReviewed Jun 9 2018

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2.0

No car available!Cons:I never actually got a car through the Enterprise at the Charleston WV airport. I showed up at 8:30 p.m. and they told me they were out of cars and I should call back in the morning. I did that - twice, leaving messages - and never got a call back or a follow-up. Thankfully there was another Enterprise rental in the town of Charleston who had a 4wd vehicle available. I was able to rent through them, though they wouldn't match the price that I booked online. Overall a poor experience.Reviewed Jan 29 2018

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2.0

Refused2Rent! Out of Cars!Pros:Nothing!Cons:Despite my having a confirmation number! And showing up to the airport in person! Enterprise refused to rent to me – because they were out of cars! They had no explanation for why the website was still allowing cars to be booked!Reviewed Jan 27 2018

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2.0

Wrong locationCons:My reservation was made for the downtown location. Not the airport as my search requestedReviewed Aug 29 2017

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5.6

Wrong locationPros:Vehicle was fineCons:I ordered car on kayak from Charleston WV Airport. When I got there, they told me I was supposed to be downtown. How would I know the address s for a different location? I'm from NY. My rental went from 150 to $220 because no small cars were available at the airport. I feel I should get $70 refund. Plus, gas was way more expensive for large SUVReviewed Jun 2 2017

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• What is the most popular car hire from Enterprise Rent-A-Car in Charleston?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Charleston.

• How many car hire locations does Enterprise Rent-A-Car have in Charleston?

  Enterprise Rent-A-Car has 4 hire locations in Charleston. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Yeager airport (CRW)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Yeager airport (CRW)?

  Yes