Car Hire at Charleston Yeager Airport

1 location at Charleston Yeager Airport

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Alamo reviews

Car hire locations

Alamo

Locations at Charleston Yeager Airport

171 Airport Rd

+1 304 344 2563

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Alamo reviews at Charleston Yeager Airport

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great experience

8,8

GPS

Pros: Very nice person working at the Charleston, WV airport. A great representative for your company.

Cons: The GPS was hard to use. I almost missed my flight home because of the lack of clarity from the GPS led me astray. Frightening experience as I found myself in the dark in a deserted industrial area of town.

Reviewed Jul 2017

review from
10,0

Pros: Whole process was made simple

Reviewed Sep 2016

review from
10,0

An awesome experience with Alamo Rental Car

Pros: The vehicle was clean and gas efficient

Reviewed Aug 2016

review from

8,8

GPS

Pros: Very nice person working at the Charleston, WV airport. A great representative for your company.

Cons: The GPS was hard to use. I almost missed my flight home because of the lack of clarity from the GPS led me astray. Frightening experience as I found myself in the dark in a deserted industrial area of town.

Reviewed Jul 2017

review from
10,0

Pros: Whole process was made simple

Reviewed Sep 2016

review from
10,0

An awesome experience with Alamo Rental Car

Pros: The vehicle was clean and gas efficient

Reviewed Aug 2016

review from

Rated no. 2

Dollar

8,6 Excellent (5 reviews)

1 location at Charleston Yeager Airport

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Dollar reviews

Car hire locations

Dollar

Locations at Charleston Yeager Airport

169 Airport Road

+1 866 434 2226

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Dollar reviews at Charleston Yeager Airport

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car was clean

great car

car i reserved

car was great

picked up the car

great value

drop the car

friendly staff

9,2

Pros: Excellent vehicle for the money.

Cons: It was hard to get ahold of the local desk to inquire about changing the time and the parking arrangements for the car that we were leaving.

Reviewed Apr 2019

review from
10,0

Great car for driving mountain roads

Pros: Our Nissan Altima provided enough room for golf bag and large suitcase. The handling of the car was very good and came in use on mountain highways of West Virginia

Cons: No issues

Reviewed Sep 2018

review from
4,0

Pros: The staff at the desk were helpful and courteous. They could not have been nicer in helping me with directions and I received the car very fast.

Cons: The car was dirty and I felt that it was expensive in terms of what I received. There was dirt and mud on the seats and floor.

Reviewed May 2018

review from
10,0

Pros: Fast pickup - excellent value

Reviewed Feb 2018

review from

9,2

Pros: Excellent vehicle for the money.

Cons: It was hard to get ahold of the local desk to inquire about changing the time and the parking arrangements for the car that we were leaving.

Reviewed Apr 2019

review from
10,0

Great car for driving mountain roads

Pros: Our Nissan Altima provided enough room for golf bag and large suitcase. The handling of the car was very good and came in use on mountain highways of West Virginia

Cons: No issues

Reviewed Sep 2018

review from
10,0

Pros: Fast pickup - excellent value

Reviewed Feb 2018

review from

4,0

Pros: The staff at the desk were helpful and courteous. They could not have been nicer in helping me with directions and I received the car very fast.

Cons: The car was dirty and I felt that it was expensive in terms of what I received. There was dirt and mud on the seats and floor.

Reviewed May 2018

review from

Rated no. 3

Hertz

8,2 Excellent (22 reviews)

1 location at Charleston Yeager Airport

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Hertz reviews

Car hire locations

Hertz

Locations at Charleston Yeager Airport

169 Airport Road

+1 304 346 0573

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Hertz reviews at Charleston Yeager Airport

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credit card

car was clean

drop the car

airport location

great car

picked up the car

car was great

great service

location was closed

rented a car

friendly staff

10,0

Pros: Staff was easy to work with and helpful. Drop off was a breeze.

Cons: Offer a bottle of water or assistance with baggage.

Reviewed Jul 2019

review from
10,0

Excellent Experience

Pros: We had a mid-size car and were upgraded to an SUV for a really good rate. Staff was friendly, professional and very helpful.

Reviewed Nov 2017

review from
6,0

Last time for Hertz

Pros: Car was great. It was clean. Easy access at pickup.

Cons: Meetings cut short a day. Rushed back 75 miles to airport for a one day deduction. They would not credit because I prepaid in full for 2 days. Told me to call 800 number. They said same thing. Rules Rules. Rules. lol. Who reads the small print anyway. We just expect large national companies to treat us fair. They also told me at pick up that the 3rd party insurance purcjased from Kayak wold not be accepted and I would have to pay for any damages immediately and get reimbursed. They lost a customer. I asked them to remove me from Gold Rewards program. My new job requires a lot of travel but I will sign up with another rental company program with southern hospitality.

Reviewed Jul 2017

review from
2,0

Terrible experience

Pros: Nothing

Cons: Hertz denied my rental after Kayak.com charged my credit card.

Reviewed Jun 2017

review from
9,6

Terrific almost brand new vehicle

Pros: New truck with plenty of technology perks. Good, efficient service at counter. Easy and quick.

Cons: N/A

Reviewed Jun 2017

review from
8,0

Cons: KIA Optima was pretty small for a "full-sized" car.

Reviewed May 2017

review from
7,2

Cons: They might want to let customers know that their ticket counter in the Charleston, WV airport closes at 5 pm on Saturday. That's kind of crucial info for someone whose flight doesn't arrive till 7 pm!

Reviewed Apr 2017

review from
2,0

Cons: They would not give us the rental car because we used a business credit card and it didn't have our first name on the credit card. It just had our company name on it.

Reviewed Mar 2017

review from
9,2

Pickup/dropoff

Pros: I really enjoyed the hell I received from the pickup location in Charleston, WV.

Cons: The help I received in Atlanta,GA was awful. They don't try to help at all. I was told I needed to wait my turn to get a receipt for my rental return.

Reviewed Oct 2016

review from
9,2

Cons: Inside windshield was dirty

Reviewed Nov 2015

review from
2,0

Experiencia terrible

Pros: Nada

Cons: Alquiler Hertz Kayak.com denegaron mi después cargado a mi tarjeta de crédito.

Reviewed Jun 2017

review from
9,6

Fenomenal casi nuevo vehículo

Pros: Nuevo camión con muchas ventajas de tecnología. Bueno, eficiente servicio en el mostrador. Fácil y rápido.

Cons: N/A

Reviewed Jun 2017

review from

10,0

Pros: Staff was easy to work with and helpful. Drop off was a breeze.

Cons: Offer a bottle of water or assistance with baggage.

Reviewed Jul 2019

review from
10,0

Excellent Experience

Pros: We had a mid-size car and were upgraded to an SUV for a really good rate. Staff was friendly, professional and very helpful.

Reviewed Nov 2017

review from
9,6

Terrific almost brand new vehicle

Pros: New truck with plenty of technology perks. Good, efficient service at counter. Easy and quick.

Cons: N/A

Reviewed Jun 2017

review from
9,2

Pickup/dropoff

Pros: I really enjoyed the hell I received from the pickup location in Charleston, WV.

Cons: The help I received in Atlanta,GA was awful. They don't try to help at all. I was told I needed to wait my turn to get a receipt for my rental return.

Reviewed Oct 2016

review from
9,2

Cons: Inside windshield was dirty

Reviewed Nov 2015

review from
9,6

Fenomenal casi nuevo vehículo

Pros: Nuevo camión con muchas ventajas de tecnología. Bueno, eficiente servicio en el mostrador. Fácil y rápido.

Cons: N/A

Reviewed Jun 2017

review from

8,0

Cons: KIA Optima was pretty small for a "full-sized" car.

Reviewed May 2017

review from
7,2

Cons: They might want to let customers know that their ticket counter in the Charleston, WV airport closes at 5 pm on Saturday. That's kind of crucial info for someone whose flight doesn't arrive till 7 pm!

Reviewed Apr 2017

review from

6,0

Last time for Hertz

Pros: Car was great. It was clean. Easy access at pickup.

Cons: Meetings cut short a day. Rushed back 75 miles to airport for a one day deduction. They would not credit because I prepaid in full for 2 days. Told me to call 800 number. They said same thing. Rules Rules. Rules. lol. Who reads the small print anyway. We just expect large national companies to treat us fair. They also told me at pick up that the 3rd party insurance purcjased from Kayak wold not be accepted and I would have to pay for any damages immediately and get reimbursed. They lost a customer. I asked them to remove me from Gold Rewards program. My new job requires a lot of travel but I will sign up with another rental company program with southern hospitality.

Reviewed Jul 2017

review from
2,0

Terrible experience

Pros: Nothing

Cons: Hertz denied my rental after Kayak.com charged my credit card.

Reviewed Jun 2017

review from
2,0

Cons: They would not give us the rental car because we used a business credit card and it didn't have our first name on the credit card. It just had our company name on it.

Reviewed Mar 2017

review from
2,0

Experiencia terrible

Pros: Nada

Cons: Alquiler Hertz Kayak.com denegaron mi después cargado a mi tarjeta de crédito.

Reviewed Jun 2017

review from

Rated no. 4

Enterprise

7,8 Good (16 reviews)

1 location at Charleston Yeager Airport

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Enterprise reviews

Car hire locations

Enterprise

Locations at Charleston Yeager Airport

171 Airport Road

+1 304 344 2660

All Enterprise reviews

Enterprise reviews at Charleston Yeager Airport

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car was great

great car

great experience

great price

picked up the car

drop the car

9,6

Pros: Courteous staff.

Cons: The front sensor was broken, so an indicator light was on the whole trip. Not a big deal, but it would've been nice for everything to be working properly.

Reviewed Jul 2019

review from
10,0

Pros: The representative was very informative. We were told our options and was given good advice. I called on two occasions and was given correct information. I will recommend them to anyone that is in need of a vehicle.

Cons: Nothing

Reviewed Jul 2018

review from
10,0

Pros: Very good deal for the amount of time we had the van

Reviewed Jun 2018

review from
2,0

No car available!

Cons: I never actually got a car through the Enterprise at the Charleston WV airport. I showed up at 8:30 p.m. and they told me they were out of cars and I should call back in the morning. I did that - twice, leaving messages - and never got a call back or a follow-up. Thankfully there was another Enterprise rental in the town of Charleston who had a 4wd vehicle available. I was able to rent through them, though they wouldn't match the price that I booked online. Overall a poor experience.

Reviewed Jan 2018

review from
2,0

Refused2Rent! Out of Cars!

Pros: Nothing!

Cons: Despite my having a confirmation number! And showing up to the airport in person! Enterprise refused to rent to me – because they were out of cars! They had no explanation for why the website was still allowing cars to be booked!

Reviewed Jan 2018

review from
6,0

Pros: No one is ever at the desk to give me a printed receipt. It's the second time now. It's very annoying. Also I don't get the Chevy Sonic I desire. The car I had didn't even have cruise control.

Reviewed Oct 2015

review from

9,6

Pros: Courteous staff.

Cons: The front sensor was broken, so an indicator light was on the whole trip. Not a big deal, but it would've been nice for everything to be working properly.

Reviewed Jul 2019

review from
10,0

Pros: The representative was very informative. We were told our options and was given good advice. I called on two occasions and was given correct information. I will recommend them to anyone that is in need of a vehicle.

Cons: Nothing

Reviewed Jul 2018

review from
10,0

Pros: Very good deal for the amount of time we had the van

Reviewed Jun 2018

review from

2,0

No car available!

Cons: I never actually got a car through the Enterprise at the Charleston WV airport. I showed up at 8:30 p.m. and they told me they were out of cars and I should call back in the morning. I did that - twice, leaving messages - and never got a call back or a follow-up. Thankfully there was another Enterprise rental in the town of Charleston who had a 4wd vehicle available. I was able to rent through them, though they wouldn't match the price that I booked online. Overall a poor experience.

Reviewed Jan 2018

review from
2,0

Refused2Rent! Out of Cars!

Pros: Nothing!

Cons: Despite my having a confirmation number! And showing up to the airport in person! Enterprise refused to rent to me – because they were out of cars! They had no explanation for why the website was still allowing cars to be booked!

Reviewed Jan 2018

review from
6,0

Pros: No one is ever at the desk to give me a printed receipt. It's the second time now. It's very annoying. Also I don't get the Chevy Sonic I desire. The car I had didn't even have cruise control.

Reviewed Oct 2015

review from

Rated no. 5

Budget

7,4 Good (8 reviews)

1 location at Charleston Yeager Airport

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Budget reviews

Car hire locations

Budget

Locations at Charleston Yeager Airport

170 Airport Road

+1 304 343 4381

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Budget reviews at Charleston Yeager Airport

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Negative

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car was clean

great car

car available

car was great

drop off the car

picked up the car

long line

6,8

Charleston is small

Pros: Everything was satisfactory.

Cons: The signage directing you were to return your call could've been better. You just park your car wherever you want, make note of the mileage and fuel. And take an elevator or stairs to the first floor and return your keys. There is nobody around.

Reviewed Aug 2017

review from
6,4

Long slow line happy ending

Pros: Scarcity of vehicles caused upgrade. Quick check in.

Cons: Long long slow slow line. Slow computer system. Multiple people in training.

Reviewed Aug 2017

review from

6,8

Charleston is small

Pros: Everything was satisfactory.

Cons: The signage directing you were to return your call could've been better. You just park your car wherever you want, make note of the mileage and fuel. And take an elevator or stairs to the first floor and return your keys. There is nobody around.

Reviewed Aug 2017

review from

6,4

Long slow line happy ending

Pros: Scarcity of vehicles caused upgrade. Quick check in.

Cons: Long long slow slow line. Slow computer system. Multiple people in training.

Reviewed Aug 2017

review from

Avis

1 location at Charleston Yeager Airport

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Car hire locations

Avis

Locations at Charleston Yeager Airport

170 Airport Road

+1 304 343 9453

National

1 location at Charleston Yeager Airport

╳

Car hire locations

National

Locations at Charleston Yeager Airport

171 Airport Rd

+1 304 344 2563

Sunnycars

1 location at Charleston Yeager Airport