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Charleston Yeager Airport car hire reviews and directory
Rated no. 1
Avis
Best rated
9,7 Excellent (7 reviews)
1 location at Charleston Yeager Airport
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Avis reviews
Car hire locations
Avis
Locations at Charleston Yeager Airport
170 Airport Road
+1 304 343 9453
| Monday | 10:00 - 22:00 |
| Tuesday | 10:00 - 22:00 |
| Wednesday | 10:00 - 22:00 |
| Thursday | 10:00 - 22:00 |
| Friday | 10:00 - 22:00 |
| Saturday | 10:00 - 22:00 |
| Sunday | 10:00 - 18:00 |
All Avis reviews
Avis reviews at Charleston Yeager Airport
Rated no. 2
Alamo
9,1 Excellent (6 reviews)
1 location at Charleston Yeager Airport
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Alamo reviews
Car hire locations
Alamo
Locations at Charleston Yeager Airport
171 Airport Rd
+1 304 344 2563
| Monday | 08:00 - 22:00 |
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 10:00 - 18:00 |
| Sunday | 08:00 - 22:00 |
All Alamo reviews
Alamo reviews at Charleston Yeager Airport
Recent reviews
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8,8
GPS
Pros: Very nice person working at the Charleston, WV airport. A great representative for your company.
Cons: The GPS was hard to use. I almost missed my flight home because of the lack of clarity from the GPS led me astray. Frightening experience as I found myself in the dark in a deserted industrial area of town.
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10,0
Pros: Whole process was made simple
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10,0
An awesome experience with Alamo Rental Car
Pros: The vehicle was clean and gas efficient
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8,8
GPS
Pros: Very nice person working at the Charleston, WV airport. A great representative for your company.
Cons: The GPS was hard to use. I almost missed my flight home because of the lack of clarity from the GPS led me astray. Frightening experience as I found myself in the dark in a deserted industrial area of town.
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10,0
Pros: Whole process was made simple
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10,0
An awesome experience with Alamo Rental Car
Pros: The vehicle was clean and gas efficient
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Rated no. 3
Dollar
8,9 Excellent (8 reviews)
1 location at Charleston Yeager Airport
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Dollar reviews
Car hire locations
Dollar
Locations at Charleston Yeager Airport
169 Airport Road
+1 866 434 2226
| Monday | 10:30 - 20:30 |
| Tuesday | 10:30 - 20:30 |
| Wednesday | 10:30 - 20:30 |
| Thursday | 10:30 - 20:30 |
| Friday | 10:30 - 20:30 |
| Saturday | 10:00 - 18:00 |
| Sunday | 10:30 - 20:30 |
All Dollar reviews
Dollar reviews at Charleston Yeager Airport
Recent reviews
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- Neutral
- Negative
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10,0
Cons: No
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10,0
Pros: The staff was especially friendly and efficient. I had the same employee for pickup and return.
Cons: I’m satisfied
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9,2
Pros: Excellent vehicle for the money.
Cons: It was hard to get ahold of the local desk to inquire about changing the time and the parking arrangements for the car that we were leaving.
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10,0
Great car for driving mountain roads
Pros: Our Nissan Altima provided enough room for golf bag and large suitcase. The handling of the car was very good and came in use on mountain highways of West Virginia
Cons: No issues
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4,0
Pros: The staff at the desk were helpful and courteous. They could not have been nicer in helping me with directions and I received the car very fast.
Cons: The car was dirty and I felt that it was expensive in terms of what I received. There was dirt and mud on the seats and floor.
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10,0
Pros: Fast pickup - excellent value
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10,0
Cons: No
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10,0
Pros: The staff was especially friendly and efficient. I had the same employee for pickup and return.
Cons: I’m satisfied
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9,2
Pros: Excellent vehicle for the money.
Cons: It was hard to get ahold of the local desk to inquire about changing the time and the parking arrangements for the car that we were leaving.
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10,0
Great car for driving mountain roads
Pros: Our Nissan Altima provided enough room for golf bag and large suitcase. The handling of the car was very good and came in use on mountain highways of West Virginia
Cons: No issues
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10,0
Pros: Fast pickup - excellent value
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Rated no. 4
Hertz
8,2 Excellent (22 reviews)
1 location at Charleston Yeager Airport
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Hertz reviews
Car hire locations
Hertz
Locations at Charleston Yeager Airport
169 Airport Road
+1 304 346 0573
| Monday | 10:30 - 20:30 |
| Tuesday | 10:30 - 20:30 |
| Wednesday | 10:30 - 20:30 |
| Thursday | 10:30 - 20:30 |
| Friday | 10:30 - 20:30 |
| Saturday | 10:00 - 18:00 |
| Sunday | 10:30 - 20:30 |
All Hertz reviews
Hertz reviews at Charleston Yeager Airport
Recent reviews
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- Positive
- Neutral
- Negative
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10,0
Pros: Staff was easy to work with and helpful. Drop off was a breeze.
Cons: Offer a bottle of water or assistance with baggage.
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10,0
Excellent Experience
Pros: We had a mid-size car and were upgraded to an SUV for a really good rate. Staff was friendly, professional and very helpful.
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6,0
Last time for Hertz
Pros: Car was great. It was clean. Easy access at pickup.
Cons: Meetings cut short a day. Rushed back 75 miles to airport for a one day deduction. They would not credit because I prepaid in full for 2 days. Told me to call 800 number. They said same thing. Rules Rules. Rules. lol. Who reads the small print anyway. We just expect large national companies to treat us fair. They also told me at pick up that the 3rd party insurance purcjased from Kayak wold not be accepted and I would have to pay for any damages immediately and get reimbursed. They lost a customer. I asked them to remove me from Gold Rewards program. My new job requires a lot of travel but I will sign up with another rental company program with southern hospitality.
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2,0
Terrible experience
Pros: Nothing
Cons: Hertz denied my rental after Kayak.com charged my credit card.
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9,6
Terrific almost brand new vehicle
Pros: New truck with plenty of technology perks. Good, efficient service at counter. Easy and quick.
Cons: N/A
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8,0
Cons: KIA Optima was pretty small for a "full-sized" car.
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7,2
Cons: They might want to let customers know that their ticket counter in the Charleston, WV airport closes at 5 pm on Saturday. That's kind of crucial info for someone whose flight doesn't arrive till 7 pm!
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2,0
Cons: They would not give us the rental car because we used a business credit card and it didn't have our first name on the credit card. It just had our company name on it.
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9,2
Pickup/dropoff
Pros: I really enjoyed the hell I received from the pickup location in Charleston, WV.
Cons: The help I received in Atlanta,GA was awful. They don't try to help at all. I was told I needed to wait my turn to get a receipt for my rental return.
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9,2
Cons: Inside windshield was dirty
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10,0
Pros: Staff was easy to work with and helpful. Drop off was a breeze.
Cons: Offer a bottle of water or assistance with baggage.
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10,0
Excellent Experience
Pros: We had a mid-size car and were upgraded to an SUV for a really good rate. Staff was friendly, professional and very helpful.
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9,6
Terrific almost brand new vehicle
Pros: New truck with plenty of technology perks. Good, efficient service at counter. Easy and quick.
Cons: N/A
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9,2
Pickup/dropoff
Pros: I really enjoyed the hell I received from the pickup location in Charleston, WV.
Cons: The help I received in Atlanta,GA was awful. They don't try to help at all. I was told I needed to wait my turn to get a receipt for my rental return.
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9,2
Cons: Inside windshield was dirty
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6,0
Last time for Hertz
Pros: Car was great. It was clean. Easy access at pickup.
Cons: Meetings cut short a day. Rushed back 75 miles to airport for a one day deduction. They would not credit because I prepaid in full for 2 days. Told me to call 800 number. They said same thing. Rules Rules. Rules. lol. Who reads the small print anyway. We just expect large national companies to treat us fair. They also told me at pick up that the 3rd party insurance purcjased from Kayak wold not be accepted and I would have to pay for any damages immediately and get reimbursed. They lost a customer. I asked them to remove me from Gold Rewards program. My new job requires a lot of travel but I will sign up with another rental company program with southern hospitality.
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2,0
Terrible experience
Pros: Nothing
Cons: Hertz denied my rental after Kayak.com charged my credit card.
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2,0
Cons: They would not give us the rental car because we used a business credit card and it didn't have our first name on the credit card. It just had our company name on it.
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Rated no. 5
Enterprise
7,9 Good (17 reviews)
1 location at Charleston Yeager Airport
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Enterprise reviews
Car hire locations
Enterprise
Locations at Charleston Yeager Airport
171 Airport Road
+1 304 344 2660
| Monday | 08:00 - 22:00 |
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 10:00 - 18:00 |
| Sunday | 08:00 - 22:00 |
All Enterprise reviews
Enterprise reviews at Charleston Yeager Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10,0
Pros: Friendly staff, easy pickup and drop off.
Cons: Nothing.
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9,6
Pros: Courteous staff.
Cons: The front sensor was broken, so an indicator light was on the whole trip. Not a big deal, but it would've been nice for everything to be working properly.
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10,0
Pros: The representative was very informative. We were told our options and was given good advice. I called on two occasions and was given correct information. I will recommend them to anyone that is in need of a vehicle.
Cons: Nothing
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10,0
Pros: Very good deal for the amount of time we had the van
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2,0
No car available!
Cons: I never actually got a car through the Enterprise at the Charleston WV airport. I showed up at 8:30 p.m. and they told me they were out of cars and I should call back in the morning. I did that - twice, leaving messages - and never got a call back or a follow-up. Thankfully there was another Enterprise rental in the town of Charleston who had a 4wd vehicle available. I was able to rent through them, though they wouldn't match the price that I booked online. Overall a poor experience.
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2,0
Refused2Rent! Out of Cars!
Pros: Nothing!
Cons: Despite my having a confirmation number! And showing up to the airport in person! Enterprise refused to rent to me – because they were out of cars! They had no explanation for why the website was still allowing cars to be booked!
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6,0
Pros: No one is ever at the desk to give me a printed receipt. It's the second time now. It's very annoying. Also I don't get the Chevy Sonic I desire. The car I had didn't even have cruise control.
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10,0
Pros: Friendly staff, easy pickup and drop off.
Cons: Nothing.
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9,6
Pros: Courteous staff.
Cons: The front sensor was broken, so an indicator light was on the whole trip. Not a big deal, but it would've been nice for everything to be working properly.
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10,0
Pros: The representative was very informative. We were told our options and was given good advice. I called on two occasions and was given correct information. I will recommend them to anyone that is in need of a vehicle.
Cons: Nothing
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10,0
Pros: Very good deal for the amount of time we had the van
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2,0
No car available!
Cons: I never actually got a car through the Enterprise at the Charleston WV airport. I showed up at 8:30 p.m. and they told me they were out of cars and I should call back in the morning. I did that - twice, leaving messages - and never got a call back or a follow-up. Thankfully there was another Enterprise rental in the town of Charleston who had a 4wd vehicle available. I was able to rent through them, though they wouldn't match the price that I booked online. Overall a poor experience.
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2,0
Refused2Rent! Out of Cars!
Pros: Nothing!
Cons: Despite my having a confirmation number! And showing up to the airport in person! Enterprise refused to rent to me – because they were out of cars! They had no explanation for why the website was still allowing cars to be booked!
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6,0
Pros: No one is ever at the desk to give me a printed receipt. It's the second time now. It's very annoying. Also I don't get the Chevy Sonic I desire. The car I had didn't even have cruise control.
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Rated no. 6
Budget
7,4 Good (8 reviews)
1 location at Charleston Yeager Airport
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Budget reviews
Car hire locations
Budget
Locations at Charleston Yeager Airport
170 Airport Road
+1 304 343 4381
| Monday | 10:00 - 22:00 |
| Tuesday | 10:00 - 22:00 |
| Wednesday | 10:00 - 22:00 |
| Thursday | 10:00 - 22:00 |
| Friday | 10:00 - 22:00 |
| Saturday | 10:00 - 18:00 |
| Sunday | 10:00 - 22:00 |
All Budget reviews
Budget reviews at Charleston Yeager Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6,8
Charleston is small
Pros: Everything was satisfactory.
Cons: The signage directing you were to return your call could've been better. You just park your car wherever you want, make note of the mileage and fuel. And take an elevator or stairs to the first floor and return your keys. There is nobody around.
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6,4
Long slow line happy ending
Pros: Scarcity of vehicles caused upgrade. Quick check in.
Cons: Long long slow slow line. Slow computer system. Multiple people in training.
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Car hire locations
Easirent
Locations at Charleston Yeager Airport
Yeager Airport
| Monday | 00:01 - 23:59 |
| Tuesday | 00:01 - 23:59 |
| Wednesday | 00:01 - 23:59 |
| Thursday | 00:01 - 23:59 |
| Friday | 00:01 - 23:59 |
| Saturday | 00:01 - 23:59 |
| Sunday |
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Car hire locations
National
Locations at Charleston Yeager Airport
171 Airport Rd
+1 304 344 2563
| Monday | 08:00 - 22:00 |
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 10:00 - 18:00 |
| Sunday | 08:00 - 22:00 |
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Car hire locations
Sunnycars
Locations at Charleston Yeager Airport
181 Airport Rd, Yeager County APT
Car hire locations at Charleston Yeager Airport
Top tips for hiring a car at Charleston Yeager Airport
- Book your car hire at Charleston Yeager Airport at least 1 day before your trip in order to get a below-average price