Hotels near Yeager airport

Hotels near Yeager airport

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Yeager (CRW) - Charleston, WV, United States
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Best hotels near Yeager airport

Cleanliness
9,5
Comfort
9,3
Facilities
9,5
Location
9,1
Overall
8,0
Overall 9,2 Excellent
Based on 327 reviews
Cleanliness
9,5
Comfort
9,3
Facilities
9,5
Location
9,1
Overall
8,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,5
Comfort
9,3
Location
9,1
Services
9,4
Staff
9,4
Cleanliness
2,0
Location
2,0
Overall
2,0
Staff
2,0
Value for money
2,0
Cleanliness
9,6
Comfort
9,4
Location
9,1
Services
9,4
Staff
9,4
Cleanliness
9,3
Comfort
9,3
Facilities
9,0
Location
9,5
Overall
9,0
Cleanliness
9,4
Comfort
9,3
Facilities
10,0
Location
9,3
Overall
10,0
Cleanliness
9,3
Comfort
9,1
Location
8,9
Services
8,8
Staff
9,2

Excellent 10,0
Pros: Tasty, enjoyable.
Cons: How high the bed was because I am short.
Excellent 10,0
Pros: Absolutely wonderful atmosphere
Cons: Parking
Excellent 9,0
Pros: This is a typical Hampton Inn with large rooms and friendly staff.
Cons: There wasn't anything to not like.
Excellent 10,0
Pros: Very clean. Everyone was very nice.
Cons: N/a
Excellent 10,0
Pros: Breakfast and hot tub were great!!!
Cons: It was a little pricey, but worth it.
Excellent 10,0
Pros: I highly recommend Southridge Hampton. My husband, my 10 yr old daughter and I enjoyed our stay. Super friendly staff, very clean room, clean pool/pool area, nice free breakfast, free soda and coffee near the lobby. Beds were comfortable, room was nice and it is very close to restaurants, shopping, etc.
Excellent 8,0
Pros: Recent renovation; evening reception, newspaper available; towel racks in bathroom
Cons: windows dirty after renovation.
Hampton Inn Charleston-Southridge - Charleston
Rated no. 1
9,2
Excellent 9,2
Based on 327 reviews
Details
Reviews
R2 068

Cleanliness
9,3
Comfort
9,3
Facilities
8,1
Location
8,6
Overall
8,0
Overall 8,8 Excellent
Based on 289 reviews
Cleanliness
9,3
Comfort
9,3
Facilities
8,1
Location
8,6
Overall
8,0
Cleanliness
9,0
Comfort
9,0
Facilities
8,0
Location
9,0
Overall
8,0
Cleanliness
6,0
Comfort
6,0
Facilities
4,0
Location
6,0
Overall
4,0
Cleanliness
9,4
Comfort
9,4
Location
8,7
Services
9,4
Staff
9,6
Cleanliness
8,8
Comfort
8,8
Facilities
8,4
Location
8,0
Overall
8,4
Cleanliness
6,0
Comfort
8,0
Facilities
8,0
Location
10,0
Overall
8,0
Cleanliness
9,3
Comfort
9,3
Location
8,6
Services
9,2
Staff
9,5
Cleanliness
9,0
Comfort
9,0
Facilities
10,0
Location
9,0
Overall
10,0
Cleanliness
9,0
Comfort
9,0
Facilities
9,0
Location
8,6
Overall
8,0
Cleanliness
8,8
Comfort
8,7
Location
8,1
Services
8,5
Staff
8,6

Excellent 10,0
Pros: Very clean, spacious room.
Mediocre 3,0
Pros: Staff were pleasant.
Cons: Breakfast was not appetizing. Went to Chick-fil-A instead. Upon first night’s check-in, floor in guest room had many crumbs across the carpet which had not been vacuumed. Parking lot was filthy with dirty rags and overflowing trash can. The only restaurant was across the parking lot in a Holiday Inn. I expected much better from a Marriott property.
Good 7,0
Pros: Convenient to I 64. Bed was comfortable, bedroom was clean, breakfast and coffee was very nice to offer guests.
Cons: Bathroom was not clean. Shower did not drain, sink did not drain. Shower had Lyme on the walls, etc
Excellent 9,0
Pros: Got a recommendation for a place to eat downtown. Staff very friendly and helpful.
Cons: It was all good!
Excellent 8,5
Pros: Beds were comfortable, breakfast was convenient. Staff was friendly and heloful. The pool was beautiful and would have been great for the kids, but it was under renovation. They did offer us to use another hotels pool aboit 10 minutes away, but i did not feel like traveling.
Cons: Bathrooms wrre not updated. There was a rusty tyoe ring in the sink and the the shower had several spots that appeared to have been touched upp witj porcelain paint. The room was cramped snd small. Therre was left over candy in one of the drawers from a previous guest. Pool was under renovation.
Excellent 9,4
Pros: The ease of making the reservation which cost $145+ BUT... (See Next Panel > What I Didn't Like)
Cons: The fact that $ 93.91 Is Still Lingering on my Credit Card as a "Pending" Charge makes me Very Nervous!!!
Excellent 10,0
Pros: The hot tub was great!
Cons: There was nothing negative.
Okay 5,1
Cons: We woke up in the middle of the night to a very smelly room. We were not sure what caused it. If it had been earlier we would have moved.
Excellent 9,4
Pros: Great value-access to Holiday in amenities-good tasting-free-breakfast -computer and printer access-Central location
Cons: Little wear and tear -bathroom ceiling- Near train tracks-and Dow plant-high chemical content in the spa-hot-tub made my eyes red -had to cover my face to stand the chemicals-Most likely not their fault though- Stay but skip the hot-tub. The work out room was nice -wished for some lighter weights 8lbs & 12lbs would have been good for the ladies. Very good over all -would stay again :)
Okay 4,5
Cons: Dangerous toaster. Got painful burn.
Fairfield Inn and Suites by Marriott Charleston - Charleston
Rated no. 2
8,8
Excellent 8,8
Based on 289 reviews
Details
Reviews
R2 082

Cleanliness
9,0
Comfort
9,1
Facilities
8,6
Location
8,2
Overall
8,6
Overall 8,6 Excellent
Based on 260 reviews
Cleanliness
9,0
Comfort
9,1
Facilities
8,6
Location
8,2
Overall
8,6
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
8,9
Comfort
9,1
Location
8,4
Services
8,9
Staff
9,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
8,0
Overall
10,0
Cleanliness
9,0
Comfort
8,8
Location
8,0
Services
8,8
Staff
8,8
Cleanliness
8,9
Comfort
8,8
Location
8,0
Services
8,9
Staff
8,2
Cleanliness
9,1
Comfort
9,5
Facilities
8,0
Location
8,3
Overall
8,0
Cleanliness
8,8
Comfort
9,2
Location
8,5
Services
8,5
Staff
7,7

Mediocre 3,0
Pros: The pool was good
Cons: We were so cold, it stayed on 65 degrees in our room. Maintenance couldn't fix it. Froze all night long. Kids got sick. Miserable time. Spoke to front desk, Maintenance, management never offered to compensate for such bad experience.
Excellent 10,0
Pros: It was very clean and very good quality.
Cons: The elevator was hot.
Good 7,0
Pros: Restaurant and bar. Beads were comfortable Staff was friendly and helpful
Cons: I did not go upstairs but the first floor hallway ceilings were atrocious and need to be replaced.
Excellent 8,0
Pros: Great pool and fitness center
Cons: Did not have free breakfast as on site. Restaurant was good. Keys don't work well though out building.
Excellent 10,0
Pros: Staff was competent/informative. In house restaurant allowed us to rest after exhausting trip. Breakfast was a little expensive but quality was better than the free ones at other hotels.
Cons: Can't think of a thing!
Excellent 9,0
Pros: Clean rooms. Pool was great and kid friendly. Bed was very comfortable
Cons: Restaurant staff was very slow and mosas food was mediocre at best. My wife got a steak salad with 6 small pieces of steak undercooked on romaine when it said mixed greens for $14. Breakfast was $10 a person as unadvertised for an average “complimentary” breakfast. Was told we are a luxury hotel but don’t have a personal chef to make personal orders of food. Instead you must buy the generic breakfast
Excellent 10,0
Pros: The property is recently renovated and has a very nice lobby with restaurant and bar. They demonstrate their pet friendliness by having their own parrot in the lobby, which is the namesake of their restaurant.
Cons: We stayed in a room with a kitchenette and it could have had a couple plates or silverware. I expect it didn’t due to the pandemic, so that’s understandable.
Excellent 8,0
Pros: I think the lobby and dining areas were impressive. Sam, who was my server for my evening meal, was a fabulous waiter and did a great job preparing a sit-down meal for me, as well as a take-away meal for my friend upstairs in the room. In my opinion, his very pleasant demeanor, great smile, diligence and caring about my dining experience, ensuring both meals were hot w/ drinks and cheesecake to-go, was above and beyond. I’d like him to be recognized. :). I thought the breakfast was delicious and it was a Buffet style. The employees working in the breakfast dining room were very courteous and found a soccer game on tv that we were really interested in seeing for the Olympics.
Cons: I looked out the only window in the room, it was a concrete wall from top to bottom. No kidding. 100% blocked view with a wall in my face. I’ve never seen anything like it. :(. Checkin could be much faster. I was only person in line and it took too long, when compared to other hotel chains I frequently use. Overall, I liked the hotel and will be staying there again next week.
Excellent 8,2
Pros: The staff was AWESOME! I was traveling with my son and my dog and their dog rules are a bit strict. You can't leave your dog in your room because they'll disturb the other guests but you also can't take your dog into the dining area because of health code. So I asked the staff how I was supposed to get breakfast. They held my dog's leash while I got breakfast, got me boxes and a grocery bag so I go carry it up to my room. The also helped me get the food in the box because I was holding my 8 month old son and got me juice in a to go cup! They offered to help me upstairs but I declined. Just an overall great experience with the staff. The rooms were very clean for being dog friendly and they had an outside area for dogs that looked like you could let them off leash.
Cons: A few things I didn't like was that there wasn't a crib available for my son so we both slept horribly. The other thing is that their breakfast wasn't complimentary. Perhaps that's silly to say but think that it should be.
Good 7,4
Pros: Very clean, modern, well-maintained.
Cons: Restaurant/room service is a nightmare and it was a struggle to get it eventually removed from my bill.
Holiday Inn & Suites Charleston West - Charleston
Rated no. 3
8,6
Excellent 8,6
Based on 260 reviews
Details
Reviews
R2 053

Cleanliness
9,0
Comfort
8,7
Facilities
7,3
Location
8,2
Overall
8,2
Overall 8,4 Excellent
Based on 497 reviews
Cleanliness
9,0
Comfort
8,7
Facilities
7,3
Location
8,2
Overall
8,2
Cleanliness
9,0
Comfort
9,0
Facilities
9,0
Location
9,0
Overall
9,0
Cleanliness
8,6
Comfort
8,6
Location
8,3
Services
8,3
Staff
8,8
Cleanliness
8,0
Comfort
8,0
Facilities
6,0
Location
10,0
Staff
10,0
Cleanliness
8,5
Comfort
8,0
Facilities
7,5
Location
8,5
Overall
8,0
Cleanliness
9,1
Comfort
8,7
Location
8,1
Services
8,3
Staff
8,9
Cleanliness
8,8
Comfort
8,5
Location
8,3
Services
8,3
Staff
8,9
Cleanliness
9,2
Comfort
9,0
Facilities
5,9
Location
8,3
Overall
7,9
Cleanliness
9,1
Comfort
8,8
Location
8,4
Services
8,5
Staff
8,8

Okay 4,0
Pros: Did not have the breakfast.. Good location, right off the highway, easy to find.
Cons: The walls are very thin. I was only there for two nights. Both nights was kept awake by people in room next to me. first night had to listen to a couple having sex all the . the next night had to listen to someone with there TV on all night and I mean all night. I complained 3 times and they did nothing. I then asked for a refund, and they did nothing, If they ask you if you want to move to another room, why should you be punished..At 3 am by the time I move to another room it is time to get up and check out. No they should move the people that are the cause of the problem.
Okay 4,0
Pros: There was no breakfast that a gluten free person could eat. The day before in IL we had a full breakfast with gluten free options.
Cons: Requesting a copy of drivers license. The is NOT needed. If you want to view to confirm name on credit card, ok. You have taken microcell off our list of hotels.
Good 7,0
Pros: Cleanliness of the facility was excellent and the staff was outstanding.
Cons: Rooms were small.
Excellent 9,0
Pros: Walking distance to shopping and restaurants.
Good 7,9
It is a perfectly adequate hotel for the price and location. The walls are a little thin, but I wasn't awoken by any noise, thankfully. It was comfortable and clean.
Excellent 8,8
Pros: The front desk staff was courteous, and the room was very clean.
Cons: The room was a little small, but it had everything we needed.
Good 6,2
Pros: Location was good--very easy access on and off I-64. The bed was comfortable and the AC was good.
Cons: The room was very small, The TV was small and placed high on the wall above the desk making viewing from the desk uncomfortable. The "High Speed" internet is a awful. Highest speed in the morning tested at 2 Mbps and slowed down in the evening. The system kept disconnecting the internet access making it very frustrating to use. Ended up tethering to my data plan on my phone.
Excellent 8,0
Pros: Every thing except the pillows. :-)
Cons: Bring a pillow from home with you.
Microtel Inn & Suites by Wyndham Charleston WV - Charleston
Rated no. 4
8,4
Excellent 8,4
Based on 497 reviews
Details
Reviews
R1 508

Cleanliness
8,6
Comfort
8,6
Facilities
8,5
Location
9,2
Overall
8,7
Overall 8,3 Excellent
Based on 393 reviews
Cleanliness
8,6
Comfort
8,6
Facilities
8,5
Location
9,2
Overall
8,7
Cleanliness
10,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
10,0
Comfort
10,0
Facilities
8,0
Location
10,0
Overall
9,0
Cleanliness
8,2
Comfort
8,3
Location
8,9
Services
8,0
Staff
8,5
Cleanliness
9,0
Comfort
9,0
Facilities
8,0
Location
10,0
Overall
8,0
Cleanliness
9,0
Comfort
8,8
Facilities
8,2
Location
9,0
Overall
8,8
Cleanliness
8,6
Comfort
8,7
Location
9,3
Overall
9,0
Services
8,5
Cleanliness
8,9
Comfort
8,7
Facilities
8,0
Location
9,3
Overall
8,0
Cleanliness
9,1
Comfort
9,0
Facilities
9,3
Location
9,3
Overall
9,0
Cleanliness
8,5
Comfort
8,2
Location
9,0
Services
8,2
Staff
8,7

Excellent 9,0
Pros: My home away from home
Cons: Love it
Excellent 10,0
Pros: Everything
Good 7,0
Pros: Comfortable bed!!!. Everything else seemed clean except what I mentioned earlier about coffee tray. No microwave as usual but maybe due to covid, took microwaves out of rooms
Cons: The coffee arrangement was left the way it was from previous guest apparently . Tray was dirty & coffee was not replenished. Dispensers for body soap, shampoo, & conditioner had not been refilled.
Excellent 10,0
Pros: I liked there was a bar to have a drink to unwind after a long drive. Location was nice.
Cons: Did not like having to pay for parking. Did not like going to another floor to get ice.
Excellent 8,0
Pros: Very friendly staff. Fantastic location Wonderful river view. Clean, comfortable room.
Cons: It was a bit of a walk between the sixth floor elevator access to the hotel parking garage- room to elevator, through the lobby to the garage elevator to my car and back.
Excellent 8,0
Pros: Everything was good besides 1 thing
Cons: The room I booked wasn’t ready n I got there at 7pm I had to be somewhere and needed to get dressed so I took a downgraded room of course it was cheaper but only by about $25..I’d rather had my room I first booked
Good 7,0
Pros: Front desk was exceptional; especially the young lady who checked me in.
Cons: No soap in room. VERY slow drain. A/C was sensitive; turned down, to cold, turned up, too warm; was hard to find "comfortable"
Excellent 8,2
Pros: Cute town, with a good view of city from room and nearby to many cute restaurants.
Cons: N/a
Excellent 8,8
Pros: Staff very friendly, helpful using shuttle to take us to local restaurant where parking didn't exist. Beds comfortable, clean, and shower was great!
Cons: Pool very small and was overrun by small very loud children with a teen sitting with them. Missed the breakfast found at other hotels we stayed in during our 5 day road trip, charged for parking behind hotel, only location we have been charged for parking. New batch of keys didn't all work, given 2 keys but only one would work, several other customers in line to get keys replaced.
Excellent 8,0
Pros: They're an awesome sports bar that's attached to the hotel.
Cons: Wish they had ports so that you can charge your electronic devices
Excellent 10,0
Pros: Nice rooms in heart of town.
Excellent 8,2
Pros: Location
Cons: Room booked was not available. Checked in and was give room with 2 double beds. 2nd check was able to switch to king bed handicap room.
Good 6,2
Pros: Location was great,staff was friendly, decor was fresh
Cons: Pillows were terrible, hallway noise was very loud
Excellent 8,8
Pros: Comfy bed, very clean, everything is new and fresh. Rooms are quiet, you can't hear people in the halls or above you. Room service good, food is decent. Location is cool right on the river. Overall I would recommend this hotel and would stay here again.
Cons: $10 parking surcharge which they tell you about after you check in and you don't have a choice you have to pay it. No free breakfast (at this price should be included), front desk staff grumpy & gives slight attitude. Both nights different people were rude to me. Parking garage is creepy.
Excellent 9,1
Pros: Mia at the front desk was very helpful in resolving a mistake I made with my reservation. There was also a new young man who was in training. He was sharp and very proffessional
Cons: Parking building as well as the way you had to get there was very dreary.
Good 7,7
Pros: Everything was very clean and the staff was friendly and helpful. My favorite things: Craft beer at the bar Updated decor-- very swank Location Big rooms
Cons: No free breakfast = sad face
Excellent 9,6
Pros: Great bed. Slept awesome. Very clean. Loved it.
Four Points by Sheraton Charleston - Charleston
Rated no. 5
8,3
Excellent 8,3
Based on 393 reviews
Details
Reviews
R1 967

Cleanliness
8,7
Comfort
8,7
Facilities
9,1
Food
10,0
Location
8,7
Overall 8,2 Excellent
Based on 557 reviews
Cleanliness
8,7
Comfort
8,7
Facilities
9,1
Food
10,0
Location
8,7
Cleanliness
8,0
Comfort
9,0
Facilities
8,0
Location
9,0
Overall
9,0
Cleanliness
8,7
Comfort
8,7
Location
8,7
Services
8,1
Staff
8,8
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
9,0
Overall
9,0
Cleanliness
9,3
Comfort
9,0
Facilities
9,2
Food
10,0
Location
9,3
Cleanliness
8,7
Comfort
8,7
Location
8,7
Overall
10,0
Services
8,4
Cleanliness
8,4
Comfort
8,4
Location
8,6
Overall
10,0
Services
8,1
Cleanliness
9,3
Comfort
9,5
Location
9,0
Services
8,8
Staff
9,2
Cleanliness
8,5
Comfort
8,3
Location
8,3
Services
7,8
Staff
8,6

Mediocre 2,0
Pros: I liked the peace and quiet
Cons: There was black mold around the outlet in the room. I had to pay for parking. There was hair in the shower as well as the bed. There was also black mold in the shower. I was harassed by a staff member. The wifi wasn't free. They charged me a $100.00 holding fee without telling me, I was told that they just needed a card to put on file incase I damage the room. There were strange yellow stains on the wall.
Okay 4,0
Cons: Parking not directly connected. Room smelled of smoke (they did change room).
Excellent 9,0
Pros: Staff very accommodating and friendly. Very nice room and the bed is very comfortable. Wonderful breakfast offered as well as free drinks and snacks in the late afternoon.
Cons: I did not know there is a $15 parking fee.l
Excellent 10,0
Pros: Everything from the breakfast to the happy hour. The bar tender was very nice and she remembered our drinks the next day.
Cons: Nothing
Excellent 10,0
Pros: The bartender
Cons: Paying for parking
Excellent 9,0
Pros: Bed, bathroom, happy hour, breakfast, very friendly staff
Cons: Paying extra for parking
Excellent 8,0
Pros: Breakfast had a nice selection but was cold/Luke warm.
Cons: Heating food
Excellent 10,0
great experience! Newly renovated
Excellent 10,0
Pros: Walking distance to the mall municiple auditorium, and civic center.
Cons: They charge $12 a night for parking that wasn't mentioned until time to check in.
Embassy Suites Charleston - Charleston
Rated no. 6
8,2
Excellent 8,2
Based on 557 reviews
Details
Reviews
R2 513

Cleanliness
8,7
Comfort
8,5
Facilities
8,4
Location
8,7
Overall
8,2
Overall 8,1 Excellent
Based on 373 reviews
Cleanliness
8,7
Comfort
8,5
Facilities
8,4
Location
8,7
Overall
8,2
Cleanliness
9,0
Comfort
7,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
9,3
Comfort
9,3
Facilities
9,3
Location
9,3
Overall
9,3
Cleanliness
8,4
Comfort
8,3
Location
8,4
Services
7,8
Staff
8,2
Cleanliness
8,0
Comfort
10,0
Facilities
6,0
Location
10,0
Overall
8,0
Cleanliness
10,0
Comfort
8,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,8
Comfort
8,5
Location
8,8
Services
7,9
Staff
9,0
Cleanliness
8,8
Comfort
8,6
Facilities
6,0
Location
9,2
Overall
6,0
Cleanliness
8,9
Comfort
8,8
Facilities
9,0
Location
8,8
Overall
7,0
Cleanliness
9,2
Comfort
9,0
Location
9,2
Services
8,7
Staff
9,2

Excellent 10,0
Pros: The staff were extremely wonderful. They were cheerful and made sure we had everything we needed. They even made sure we had a place for our bicycles for the night. Breakfast was delicious and well put out. Cookie, the night manager, was especially helpful for checking in and making the experience great. Overall, I can’t say nice enough things about the staff.
Cons: Nothing!
Excellent 8,0
Pros: The location was great. The room itself was very good if a little dated. Everything we needed was in the room. The bed was very comfortable and climate controls worked well.
Cons: Checking line was long and slow. Could have cross trained a second check in clerk for busy times. Hotel itself was a bit worn & dated & looked overdue for a bit of sprucing up. All appeared clean & everything worked.
Good 7,0
Pros: The staff was amazing and trying to help me with the Booking reservation that was not in the system
Cons: It was very crowded and the lounge was in some disarray. Guest were smoking weed at the front door.
Excellent 10,0
Pros: Did not eat breakfast. Location was outstanding for it was close to many restaurants
Cons: There were some folks racing on the street outside our room. However that was no fault of the hotel.
Excellent 9,0
Pros: Staff was very friendly. Hotel was clean.
Cons: Rooms a little out dated.
Good 6,0
Pros: Breakfast was good, service was minimum
Cons: Attention to guest, the staff was standing and didn't offered help on the menu.
Excellent 9,0
Pros: It was exactly the stay I expected. The staff was very very friendly. The room was spacious and comfortable. Everything was clean.
Cons: That parking was an extra $15. Mostly because the gates were open and not operational, so anyone could go in really.
Excellent 8,0
Pros: Convenient to downtown shopping and restaurants.
Cons: Pay for parking.
Excellent 8,0
Pros: Nice room. Cordial staff. Lovely facility where wedding reception held.
Cons: Paying extra for parking. Inflated cost of items in hotel shop. No exhaust fan in bathroom.
Good 6,0
Pros: The staff was helpful and communicative. The room was clean.
Cons: This particular hotel is one of the most expensive in the area, and there are zero addons. The WiFi is an additional fee, parking is an additional fee (and an outrageous 14 per day for hotel guests), there is no continental breakfast or complimentary items. I am not trying to sound cheap or trashy, but for the price of just parking I could have taken a cab from a less expensive hotel with free breakfast and Internet that was equally as comfortable and well-staffed.
Excellent 9,7
Pros: Great stay from beginning to end. Once the car was parked. It stayed parked. Everything was within walking distance. Friendly staff. JOY was the wonderful front counter assistant who was not only a friendly face but helpful in suggestions on food and night life. We will definitely be back.
Excellent 8,2
Pros: Proximity to the Civic Center & Towne Center Mall, restaurants, etc.is perfect.
Cons: For the price, a small (free) Continental breakfast would have been nice. The pay-for breakfast prices were a bit high. Just some pastries, fruit and/or yogurt along w/ unlimited coffee and juice would have been a great extra. However, it was the perfect place to stay when attending event (Winter Jam Tour) @ the civic center.
Charleston Marriott Town Center - Charleston
Rated no. 7
8,1
Excellent 8,1
Based on 373 reviews
Details
Reviews
R2 254

Cleanliness
8,4
Comfort
8,2
Facilities
5,5
Location
8,4
Overall
6,0
Overall 8,0 Excellent
Based on 998 reviews
Cleanliness
8,4
Comfort
8,2
Facilities
5,5
Location
8,4
Overall
6,0
Cleanliness
8,3
Comfort
8,0
Location
8,4
Services
7,9
Staff
8,6
Cleanliness
4,0
Comfort
2,0
Facilities
2,0
Location
2,0
Overall
2,0
Cleanliness
8,6
Comfort
8,4
Location
8,5
Services
8,3
Staff
8,9
Cleanliness
8,0
Comfort
7,6
Facilities
4,0
Location
8,4
Overall
4,0
Cleanliness
8,2
Comfort
8,1
Facilities
8,0
Location
8,3
Overall
9,0
Cleanliness
8,2
Comfort
8,3
Location
8,4
Services
7,9
Staff
8,6

Excellent 8,0
Pros: I liked the upgrades to room. It was modern and well designed functionally speaking. Bathroom well lighted Bed was clean and very comfortable. Carpet had stains but other than that, it was nice. Loved amenities, microwave, refrigerator, ironing board, selection of bathroom soaps, etc.
Cons: TV stations were very limited.
Good 7,0
Pros: Close to event. Alot of close restaurants and easy to find.close to the mall and room was quite and enjoyable breakfast left a little to be desired but it was free so not too bad.staff was very friendly but couldn't understand the diff in the pricing.plan on staying in holiday inn express in the near future.
Cons: The rate I got on booking. Com was not even close to the actual price we where charged at the hotel.we where charged over 120 more at the hotel
Mediocre 2,0
Pros: The staff at the front desk was amazing. Very friendly. I also liked how close it was to the civic center.
Cons: Housekeeping knocked on my door twice the morning of checkout and woke us up. The outfit in the bathroom didn’t work. There was no fridge in our room. It smelt awful and the bathroom ceiling had spots all over it because there was no vent in it.
Excellent 9,0
Pros: special requests were met and everything was perfect.
Cons: The heat outside.
Mediocre 3,0
Pros: There was a room available.
Cons: The bed looked like it was not properly cleaned and a few stains on sheets and comforter. The bathroom floor looked like it was moped with muddy water and the elevator was covered in dirt and trash. If I wasn’t so exhausted and could have gotten a refund, I would have left.
Mediocre 3,0
Pros: The room was basically fine, a little worn but okay
Cons: Exercise room closed. Carpets looked stained in halls.construction on the hotel right outside my room began at 7am. At 8am i started to make coffee but then the power went out. I went to the front desk to give them a heads up, and they said the electrician was there, as if it was a planned outage… if so why not alert guests???
Excellent 8,0
Pros: excellent staff lady very nice people great location
Cons: construction on hotel not bad overall but not told about it on website
Mediocre 2,8
Pros: Staff was friendly enough
Cons: Room had dirty carpet, no amenities (except for shampoo and soap) no mini fridge. Room was so humid that the entire bed felt damp. Loud and inconsistent thermostat. Fruit flies swarming bathroom sink.. Could have had a better experience somewhere else for half the price!
Okay 4,5
Pros: Breakfast abs staff serving were very nice
Cons: Housekeeping didn’t clean out room during the stay they dropped of towels once and the next day they dropped off towels and took the trash. It was terrible.
Holiday Inn Express Charleston-Civic Center - Charleston
Rated no. 8
8,0
Excellent 8,0
Based on 998 reviews
Details
Reviews
R1 852

Cleanliness
8,4
Comfort
8,4
Facilities
8,3
Location
8,4
Overall
8,3
Overall 8,0 Excellent
Based on 346 reviews
Cleanliness
8,4
Comfort
8,4
Facilities
8,3
Location
8,4
Overall
8,3
Cleanliness
9,0
Comfort
9,0
Facilities
9,0
Location
9,0
Overall
8,0
Cleanliness
8,2
Comfort
8,4
Location
8,6
Services
7,8
Staff
8,8
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,4
Comfort
8,4
Location
8,2
Services
7,9
Staff
8,5
Cleanliness
8,7
Comfort
8,6
Location
9,0
Services
8,6
Staff
9,2
Cleanliness
8,5
Comfort
8,2
Facilities
7,0
Location
8,2
Overall
8,0
Cleanliness
8,3
Comfort
8,4
Location
8,2
Services
8,3
Staff
8,6

Excellent 8,0
Pros: It was clean for the most part except when I found the trash
Cons: Somebody trash that they ate was nightstand and bed
Excellent 8,0
Pros: Afternoon check in staff. They went over and beyond to get us a hose and water hookup so our corvettes would be clean for the car show!
Cons: Limited items for breakfast.
Excellent 9,0
Pros: Bed was comfortable, glad to have microwave and fridge, clean.
Cons: Other guests food left in fridge, morning breakfast service couldn't keep up with number of guests at 9am. Pool closes too early.
Good 6,0
Pros: Breakfast was good with some variety. Room was clean and functional. Bath faucet and on/off valve on room 309 were poorly installed which will allow leaks behind the tile.
Excellent 8,0
Pros: Location was perfect close to the highway.
Cons: With Air Conditioner running continuously, the sheets to the beds felt moist.
Okay 4,0
Pros: Location and breakfast
Cons: No place to park. Room smelled musty. Front desk kept talking extra charges which she said the booking agency (booking.com) did not include. We got our final bill and it was exactly as booking agency indicated, no extra charges. Not sure what her desk was.
Okay 5,0
Pros: Location was good. Room was nothing to brag about, but decent. Mattress was comfortable.
Cons: Breakfast was mediocre. TV didn't work. Most channels said "no signal". Then the remote stopped working. Faucet strainer in bathroom sink needed replacement or cleaned.
Excellent 10,0
Pros: Did have breakfast the location was nice and near everything around the city.
Cons: Nothing
Good 7,7
Pros: Staff was great, room itself was quite nice.
Cons: Your description included both fridge and microwave in the room -- there was neither. That meant that I had to bet ice three times after check-in at around 8:00 pm in order to keep medicines cold. Price was too high for the area and no AARP or other discounts available because of booking through you folks. I won't do it again.
Excellent 9,7
Pros: I like that they change the duvet cover everyday. Those covers can get pretty rank. The bed was firm and even the sheets felt nice.
Excellent 8,0
Pros: The room was very clean and quite a very short walk to the civic center
Hampton Inn Charleston-Downtown - Charleston
Rated no. 9
8,0
Excellent 8,0
Based on 346 reviews
Details
Reviews
R1 651

Cleanliness
8,2
Comfort
8,2
Facilities
8,2
Location
7,9
Overall
8,5
Overall 7,6 Good
Based on 1 086 reviews
Cleanliness
8,2
Comfort
8,2
Facilities
8,2
Location
7,9
Overall
8,5
Cleanliness
8,0
Comfort
9,0
Facilities
7,5
Location
8,5
Overall
8,0
Cleanliness
8,0
Comfort
8,1
Location
8,0
Services
8,0
Staff
8,8
Cleanliness
9,3
Comfort
9,3
Facilities
8,6
Location
8,0
Overall
8,6
Cleanliness
8,2
Comfort
8,3
Location
7,9
Services
8,0
Staff
8,8
Cleanliness
7,8
Comfort
7,9
Location
7,8
Services
7,7
Staff
8,4
Cleanliness
8,5
Comfort
8,5
Facilities
10,0
Location
7,7
Overall
10,0
Cleanliness
7,9
Comfort
8,0
Location
7,6
Services
7,7
Staff
8,6

Excellent 8,0
Cons: They were short staffed and we always had to go ask for towels and wash clothes. The staff was very friendly though
Excellent 10,0
Pros: Very good! Wide variety, hot & delicious!
Cons: No issues.
Excellent 8,0
Pros: The breakfast was amazing..actual hot buffet, no grab n go or having to go somewhere else. They had scrambles eggs, sausage, potatoes, biscuits n gravy, waffles and cereal.
Cons: Rented a Non Smoking room and when we got to our room and opened the door it reeked of cigarette smoke and there was a fresh burn hole on the carpet next to the first bed. Told the lady running the desk but she didn't seem to worried about it and didn't offer to put us in a different room.
Good 7,0
Pros: Mountains covered in fog with my coffee.
Cons: Dark and old carpet throughout. Well kept though, clean, kind staff, good breakfast for vegetarians. Easy check in/out. No working hot tub by the pool. $130 dollars was too much for an overnight stay. It was a 60$ room at best. Awful coffee.
Okay 4,0
Cons: I didn't like that every time you walk outside homeless was asking for money or cigs, and the my booking said 2 room feature and I got 1 room which was handicap , the room next to us had dog woke us up at 5am 1st night 2nd night kids was trying to come in our room at 5:30am the 3rd night dogs woke us up at 4am barking. Also the pool was open but hot tub was closed down
Excellent 10,0
Pros: Exceptionally friendly staff, very clean welcoming rooms, great breakfast! Highly recommend, will definitely stay again!
Cons: N/A. Everything was wonderful!
Excellent 10,0
Pros: They had late check in hours.
Cons: Elevator was not well marked.
Excellent 10,0
Pros: Loved the suite feel. Very clean
Excellent 8,5
Pros: This was a last minute booking and it was prefect for our needs! Clean and comfy
Good 6,2
Pros: Conveniently located right off of the highway, large room and bath. Bed and pillows were comfortable.
Cons: Stray hairs in the bathtub. Window was leaking and seemed to have mold around the frame. Wifi wouldn't work and there was no phone reception either. If you have kids who are attached to their devices I wish you luck!! If you're looking for a front desk employee look out at the tables on the front porch, they're out there smoking.
Good 6,5
Pros: Easy access. Room spacious.
Cons: Hvac was problematic. Breakfast was ok not good.
Good 7,7
Pros: Nice workout equipment, clean pool & great breakfast.
Cons: Had a pre-paid reservation, the lady who checked us in was extremely nice, but not good with her computer. At first she could not find our reservation, then she did not recognize our rewards card, then she claimed my credit card was declined, I had a several thousand dollar limit & while I went to give her another one, the original was approved. This was a big hassle considering the room was booked & paid for already, I had the print out of it as well & it took a long time to check in. I am a frequent traveler & was very disappointed with this, it was frustrating & embarssing. May I suggest a technology class or more training for the clerk. I had traveled over 500 miles in a car filled with traffic, thinking check in would be a breeze, wanting to rest & this was not the case.
Excellent 9,7
Pros: Great place to stay. Very convenient. Plenty of restaurants close by. Room was very nice and clean. Staff was polite and helpful with local directions.
Cons: They only have feather pillows on the beds. You have to ask for regular (non-feather) pillows when making reservations or there might not be one available. Or bring your own.
Country Inn & Suites by Radisson, Charleston S, WV - Charleston
Rated no. 10
7,6
Good 7,6
Based on 1 086 reviews
Details
Reviews
R1 637

Cleanliness
8,1
Comfort
7,7
Facilities
6,2
Location
7,8
Overall
7,2
Overall 7,4 Good
Based on 441 reviews
Cleanliness
8,1
Comfort
7,7
Facilities
6,2
Location
7,8
Overall
7,2
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
7,9
Comfort
7,4
Location
7,7
Services
7,1
Staff
7,3
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
8,0
Overall
6,0
Cleanliness
6,6
Comfort
8,0
Facilities
7,0
Location
5,3
Overall
6,6
Cleanliness
8,1
Comfort
7,6
Location
7,7
Services
7,3
Staff
7,6
Cleanliness
7,8
Comfort
7,2
Facilities
4,0
Location
7,4
Overall
7,0
Cleanliness
8,5
Comfort
8,2
Facilities
8,0
Location
8,0
Overall
10,0
Cleanliness
8,1
Comfort
7,7
Location
7,8
Services
7,5
Staff
7,6

Excellent 8,0
Cons: After I got to my room an settled the manager made us change rooms or pay extra. Some what rude about it.😣
Poor 1,0
Cons: Manager/Owner whoever she was Is very rude
Excellent 9,0
Pros: The property was very clean, had a newer nice size TV and a very nice refrigerator. The bed was comfortable and had a nice bathroom. The staff was friendly and the price was very economical. The view of the river from our room was a nice surprise.
Cons: There was nothing that we didn’t like.
Excellent 8,0
Cons: Only one chair. No where to sit except one the bed.short vacation
Good 6,0
Pros: Good place to pull over for the night.
Cons: That booking.com raised the rate in a blink after looking up the motel the first time.
Good 7,0
Pros: Location. They put us on the backside by the river which was nice and quiet.
Cons: This is a frugal, bare bones operation. No breakfast of any sort. Not even coffee. We paid way too much for what we received. Just being honest.
Excellent 9,0
Pros: Clean, convenient location to just pull off for the night. Gorgeous view was a bonus
Good 7,0
Pros: Room was clean and nice view of river away from traffic noise
Cons: Wall AC was noisy. Turned off at night
Okay 4,8
Pros: Clean room
Cons: Only one chair, traveling with friends and wanted to play cards. Got caught by the "chair police" trying to use a chair from their room to play cards. Had to put it back under threat of " I will have to charge you $500 if you scratch that chair." We put it back and used the plastic chair he brought to us. We are all in or sixties and thought we looked like responsible adults, but evidently we were wrong.
Excellent 8,0
Pros: Clean rooms, had everything we would need except a coffee maker, but they had coffee in the office. Would definitely stay there again!
Excellent 8,5
Pros: The staff changed my room to the river side, away from traffic noise, cheerfully without reservation. They offered advice for restaurants, and were very pleasant. The location on the river was picturesque and the price was outstanding. Very very clean.
Cons: There are no extras - shampoos, lotions, etc. Not a big deal. I wish it were just a bit closer to downtown Charleston to enjoy the restaurant scene somewhat easier, but again, not a big deal.
Budget Host Inn Charleston - Charleston
Rated no. 11
7,4
Good 7,4
Based on 441 reviews
Details
Reviews

Cleanliness
7,5
Comfort
7,4
Facilities
6,0
Location
7,5
Overall
7,0
Overall 7,1 Good
Based on 150 reviews
Cleanliness
7,5
Comfort
7,4
Facilities
6,0
Location
7,5
Overall
7,0
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
6,0
Comfort
6,0
Facilities
4,0
Location
6,0
Overall
4,0
Cleanliness
7,3
Comfort
7,4
Location
7,6
Services
7,0
Staff
8,2
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
10,0
Location
8,0
Overall
10,0
Staff
10,0
Value for money
10,0
Cleanliness
7,6
Comfort
7,1
Location
7,2
Services
7,2
Staff
8,6
Cleanliness
7,1
Comfort
7,9
Location
7,1
Services
6,8
Staff
7,5
Cleanliness
8,3
Comfort
8,1
Location
8,3
Services
8,5
Staff
9,2
Cleanliness
6,9
Comfort
7,2
Location
7,2
Services
6,9
Staff
8,4

Good 7,0
Pros: The breakfast was good but, it would be better if they served a little later most people when they are on vacation don't want to have to get up real early to go down and get their breakfast. I like the location it is near where I need to go.
Cons: The air didn't seem to be working in the hallways it was a little warm in the common areas.
Okay 4,0
Cons: No pool towels were available, breakfast was limited from other drays at other locations
Excellent 9,0
Pros: The breakfast was great! Nice selection of hot foods that were good quality. The room was clean and the beds were comfortable. We also used the pool, which my toddler enjoyed.
Cons: My room was stocked with 4 K-cups of ONLY decaf coffee, and the bottle of shower gel supplied by the hotel was empty.
Okay 5,0
Pros: Decent room, nice layout, bed was comfortable
Cons: Management was next to hostile when questioned about rate and receipt for room. Eating area was a disaster, dining chairs were FILTHY (the worst I’ve seen anywhere). Wish I had understood the location, I would not have stayed. Almost all restaurants nearby were closed (permanently).
Okay 5,0
Pros: The staff was very kind.
Cons: The whole facilities felt dirty. The carpet was awful and it just could use a deep clean.
Okay 4,0
Pros: Location was great. Staff were polite.
Cons: Parking was terrible. The room definitely needed repairs. Wasn’t very clean. Way overpriced for the quality of the room.
Poor 1,0
Cons: Upon check in at 7:50 PM there was a line waiting for rooms. Reason, no clean rooms yet. NO clean rooms at almost 8PM!!!!!!!!!!!!! We asked for a crib, none available, even though we received a response to our online booking that one would be provided along with rooms next to each other. Our daughters room was on the 3rd floor and ours was on the second. Had to search for bedding from staff for pull out beds and were told there were no pillows for them. Had to find staff for enough towels for all our party. Breakfast was pretty bad. They were out of everything at 8am and parsed it out like it was still the pandemic. No sausages or bacon. OJ and apple juice were watered down. No toast or pancakes. Pitiful breakfast. My wife made reservation for both rooms, however my daughter requested to pay for her room when she checked in. Still waiting for the charge for her room to be taken off our credit card. We will see. This was the worst experience in a hotel stay we have ever had. The mismanagement of this property can't be blamed on the pandemic. Nothing on our hotels stays this year or in 2020 was even close to this bad.
Okay 5,1
Pros: The staff was very courteous and kind. I chose this hotel specifically based on the KAYAK reviews. For $125 for less than 12 hours, I felt it was a safe bet.
Cons: The light in the bathroom (with connected fan) was so incredibly loud that my children would not turn the light on or close the door. At 11pm, the people above us chose to shower and it was as if they were in the room with us. I could not believe the lack of soundproofing, it was ridiculous. And that bathroom was just out of the question.
Holiday Inn Express Charleston-Kanawha City - Charleston
Rated no. 12
7,1
Good 7,1
Based on 150 reviews
Details
Reviews
R1 996

Overall 0,0 Poor
Based on 0 reviews

Brass Pineapple Inn - Charleston
Rated no. 13
0,0
Poor 0,0
Based on 0 reviews
Details
Reviews
R2 714

Cleanliness
6,3
Comfort
6,7
Facilities
5,7
Food
8,5
Location
7,4
Overall 6,5 Good
Based on 341 reviews
Cleanliness
6,3
Comfort
6,7
Facilities
5,7
Food
8,5
Location
7,4
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
6,0
Staff
2,0
Cleanliness
5,7
Comfort
6,4
Location
7,0
Services
5,8
Staff
7,1
Cleanliness
3,3
Comfort
3,3
Facilities
2,6
Location
4,6
Overall
3,3
Cleanliness
8,0
Comfort
6,0
Facilities
8,0
Location
10,0
Staff
10,0
Cleanliness
6,5
Comfort
6,7
Location
7,3
Services
6,4
Staff
7,5
Cleanliness
6,2
Comfort
7,0
Facilities
8,0
Location
7,8
Overall
8,0
Cleanliness
6,7
Comfort
6,9
Facilities
7,3
Food
8,5
Location
7,8
Cleanliness
6,0
Comfort
6,7
Location
7,5
Services
6,4
Staff
7,4

Good 7,0
Pros: No pool or breakfast like stated online.
Mediocre 3,0
Pros: Nothing
Cons: Everything room was dirty even the bathroom was dirty
Excellent 10,0
Pros: The beds was comfy the rooms was nice and clean
Cons: Staying on the back side there was some ppl partying but other than that it was good
Mediocre 2,0
Pros: The location and the price
Cons: It felt very unsafe, there was a lot of construction and it wasn’t well lit. The pool was closed. The room was awful, half the lights didn’t work, the fridge was dirty, there were cigarette burns in the bed, and they only gave us 2 pillows.
Mediocre 2,0
Pros: I like the location i have rented a room here many times and this was the worst night , it was supposed to a king bed and i got 2 full size and there was roaches crawling up the qalls
Cons: The fact that Booking.com sood me a king room and did not deliver plus the room had roachs
Excellent 8,5
Pros: The room is clean and comfortable. Great parking.
Cons: The pool was under construction and we were not told about it.
Okay 5,7
Pros: The bed was very comfortable and the staff was nice.
Cons: Seems like everything was outdated, there was no continental breakfast when it stated that there was going to be one.
Excellent 8,5
Pros: Inexpensive, 10-15" from downtown, very nice staff. No frills.
Mediocre 3,1
Cons: Left after first night because of roaches. When roaches are crawling on you while you sleep its time to leave. We will NEVER stay here again.
Mediocre 2,0
Pros: The fact that they returned our money
Cons: We did not like the filthy smell when we entered the room or the crumbs,scabs or who knows what when we pulled back the sheets
Excellent 8,6
Pros: Easy check in, clean rooms.
Cons: There were only two very small pillows on the king sized bed. We pulled some of the sofa cushions over to the bed for adequate comfort.
Okay 5,0
Pros: Location is good easy to get too
Cons: My reservations through Hotels.com were messed up by one day . I had to rebook the night stay. I had to pay for the room because as I was told my original reservation had to be canceled. I was also told that the money I spent on the original reservation couldn't be transferred to the new reservation. So I had to pay more for the same room and to date I am still waiting on the refund it's been 2 weeks now going on 3 weeks and I was told it was the fault of the billing & accounting department from the booking site. I was told sorry it's our fault and nothing was offered to compensate for their mess up and I still have to wait for when they can supposedly expedite the refund. 2 to 3 weeks isn't expedited in my book
Knights Inn Charleston East - Charleston
Rated no. 14
6,5
Good 6,5
Based on 341 reviews
Details
Reviews
R1 350

Cleanliness
6,9
Comfort
7,0
Facilities
6,2
Location
7,1
Overall
6,9
Overall 6,5 Good
Based on 725 reviews
Cleanliness
6,9
Comfort
7,0
Facilities
6,2
Location
7,1
Overall
6,9
Cleanliness
5,0
Comfort
6,0
Facilities
5,0
Location
5,6
Overall
5,2
Cleanliness
4,0
Comfort
6,0
Facilities
3,3
Location
6,6
Overall
5,3
Cleanliness
6,4
Comfort
6,5
Location
6,7
Services
6,0
Staff
7,6
Cleanliness
8,6
Comfort
8,6
Facilities
8,0
Location
8,6
Overall
8,6
Cleanliness
5,6
Comfort
7,3
Facilities
6,3
Location
6,6
Overall
6,6
Cleanliness
7,1
Comfort
7,2
Location
7,2
Overall
9,0
Services
6,7
Cleanliness
7,4
Comfort
7,6
Location
8,2
Services
7,3
Staff
8,2
Cleanliness
7,0
Comfort
7,2
Facilities
7,4
Location
7,1
Overall
7,7
Cleanliness
7,2
Comfort
7,4
Location
7,3
Services
7,2
Staff
8,0

Poor 1,0
Cons: It was supposed to be a non-smoking facility, but there was burn marks on the toilet seat and the bed cover. The room reeked of smoke. The outside made me feel very unsafe. There was people very obviously intoxicated hanging around outside, we watched several drug deals, and prostitution deals go down. Our room never got cleaned the entire stay. The door key stopped working every time we left the room and we would have to get it reprogrammed. The door had to be slammed to shut all the way. We actually checked out a day early and went somewhere else.
Excellent 10,0
Pros: All
Cons: Nothing
Poor 1,0
Pros: nothing
Cons: room smelled- toilet only flushed if you held the handle down after several tries cigarette burns in toilet seat difficulty getting to plugs outlets
Excellent 9,0
Pros: Nice and comfortable room.
Cons: 'Cold' vinyl/wood floors. I like carpeted rooms.
Good 6,0
Pros: Decent bed, clean, adequate linens. Nice amenities. Staff was nice and doing the best they could.
Cons: Disability room I requested stunk so was moved to regular room. Major problem was the toilet didn’t flush! Hotel is changing hands and staff couldn’t take reservations past one day. They didn’t know if they would be open. The place is hard to find. Poor signage directing you to the facility.
Mediocre 3,0
Pros: The woman who checked us in was nice.
Cons: The room was dirty, there was a towel rack that had been replaced sitting on the desk, the microwave wouldn’t close so the light was on until I unplugged it. The complimentary shampoo was open and the other toiletries weren’t even there. The toilet paper was almost out with no replacement. The room had a really weird smell to it. Honestly felt very unclean and not very safe thankful we only stopped there to sleep for a few hours on a road trip.
Excellent 9,0
Pros: There was no breakfast
Cons: The control of the parking spaces was less than acceptable people crossing lines a unattended vehicle left with wooden blocks under its tires across the lines blocking two spaces which happened to be in front of our room.
Okay 4,0
Pros: Price was pretty cheap
Cons: It was rough hotel. We saw a swatiztica carved into the bed frame and everything was a bit worn out. The door looked like some tried to kick it in at one time so it was difficult to close. In addition, we saw one bed bug in our next hotel (Hampton) which made me concerned we got it from the red roof since the Hampton maintenance employees could not find any other signs of bed bugs.
Okay 5,1
Cons: Floor needed vacuuming and there was highway noise. Would not recommend for families.
Okay 5,1
Pros: Staff was friendly, tv was nice.
Cons: Nasty room, cigarette lighter and unopened tampon under bed. Floors dirty and sticky. Location right off interstate which was nice, but behind an abandoned wendy’s and abandoned creepy looking strip club.
Excellent 8,8
Pros: Staff were friendly, room was comfortable. No frills, but perfect for our needs and the bed was very comfortable. There are two separate buildings here, at 90 degree angles to each other. We liked the wood-grain laminate floors. It felt cleaner than other hotels which have carpeted floors.
Cons: The signage wasn't clear, and had I not known exactly where it was, behind a Motel 6 and another building, it might have been confusing, or even impossible for an out-of-towner to figure it out. The parking lot needs repaving. I should have asked ahead whether there was an elevator on site. There is not. I have some difficulty with stairs, and we were on the second floor, but it worked out. We were able to park near the stairs. It would be nice to have one full-length mirror in the room. We could have used a standard box of tissues, rather than the pocket pack provided. Also, there was no extra roll of toilet paper, only what was on the roll when we arrived. It was okay for our two-night stay. There is no pool, as far as I could see.
Good 7,7
Pros: Comfortable bed, warm shower, right off of the freeway.
Cons: Make sure u sleep opposite side of the freeway and turn your fan on.
Excellent 8,0
Pros: Clean and recently renovated
Mediocre 3,7
Cons: Blankets, sink counter, bath tub, floor, drawers where all not cleaned. Seem housekeeping totally didn't clean the room. You really get what you pay for. Very dissaponting stay but charging to experience.
Good 6,0
Pros: Liked laminated wood floor instead of carpet
Cons: Low shower water pressure
Okay 5,1
Pros: The front desk staff were very welcoming and warm.
Cons: The room that my husband and I stayed in was fairly clean. There was some dirt around the a/c unit and under the mini fridge. However, the room that we got for my parents had hairs in the bed and dirt that had clearly been swept under the refrigerator. In addition, there were several guests standing outside arguing loudly and smoking.
Mediocre 2,0
Pros: Inexpensive
Cons: Upon arrival, the front desk worker told us that our room may or may not be clean. He said their housekeeping team did not care very much and management didn't seem to want to do anything about it. The floors in the room were unswept with pet and human hair everywhere. Beds were made, but sheets did not look clean. The bathroom needed many repairs as well. We had already paid for the room so we asked for clean sheets, made our own bed, and had a poor nights sleep. We left the hotel as soon as we old in the morning. We will definitely not be back to this location.
Mediocre 3,1
Cons: This hotel is not a good place to stay, especially if you have young children. When we returned to our room that night there was a party going on with lots of people hanging around outside. The next morning there were empty condom boxes beside our car. We did not stay the next night. It was bad enough we were willing to lose our money. Definitely not a family hotel.
Excellent 9,7
Pros: We chose the hotel based on proximity to a 2-day event we were attending. We stayed for two nights and we will definitely be back! The hotel staff was friendly, courteous, helpful, and went above and beyond to make us happy and comfortable. This applied to every hotel staff member we encountered, not just one! Check in/out was simple and accurate, the room was clean, warm, comfortable, and equipped with everything we needed including a coffee maker, microwave, refrigerator, and safe. There was even a box in our room for the type of room we chose- it contained complimentary bottled water, orange juice, granola bars, trail mix, and microwave popcorn. I could not believe the $54/night price tag. There was not a continental breakfast available, but there were plenty of places to eat within walking distance so that was not a problem. It was a wonderful experience!!
Cons: I prefer a hotel room with a door that opens to the inside of a building/hallway rather than to an outdoor parking lot/balcony, but it was still fine.
Good 7,4
Pros: It was very easy to check in and find my room. Parking was not a problem. The hotel is right next to the interstate, so getting around town was not a problem. The hotel was clean and very comfortable.
Cons: Finding the place was somewhat difficult to find, as there were other hotels positioned on the same road. The hotel was not well marked or easily seen until I was right on top of it. The hotel itself does not offer any breakfast or facilities to work out in as well.
Good 7,3
Pros: Newly updated rooms.
Cons: The first room had sticky stuff on the floor. They gave us another room which had a cigarette butt and dust on the shelf
Excellent 10,0
Pros: Good, solid stay!
Good 7,6
Pros: The cost was affordable.
Cons: The location was a little hard to get to on the first shot. The sign placement needed to be adjusted so you didn't end up turning around and going through other business's parking lots.
Red Roof Inn Charleston - Kanawha City, Wv - Charleston
Rated no. 15
6,5
Good 6,5
Based on 725 reviews
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