Good to know
|Distance to city centre||5,4 km|
|Nearest airport||Charleston Yeager|
|Distance to airport||8,6 km|
|"Staff were friendly and helpful!"||(in 33 reviews)|
|"The room was spacious and clean"||(in 32 reviews)|
|"The pool was nice!"||(in 40 reviews)|
Time of year
Show reviews that mention
|attractive modern decor||in 7 reviews|
|bed was very comfortable||in 47 reviews|
|breakfast buffet||in 42 reviews|
|chirp||in 1 review|
|choices for the breakfast||in 33 reviews|
|coffee in lobby||in 11 reviews|
|good hotel||in 44 reviews|
|good pool||in 74 reviews|
|hairs in our sheets||in 7 reviews|
|hot tub||in 19 reviews|
|industrial area||in 25 reviews|
|railroad tracks||in 12 reviews|
|room service||in 61 reviews|
|room so good||in 60 reviews|
|staff was friendly||in 66 reviews|
The staff was great. We had arrived late and by the time we go in and settled and the kids ate pizza they wanted to relax and swim a little b4 they went to bed so they blew up there things and got all ready and we came down to find out that the pool was closed til morning. I told them only thing i could say was go ask the nice black gentleman behind the counter if there was any way he could let them swim for 30 mins and they would be really quiet. He radioed to the pool guy and he came back down before he left i think it was and they told him there delima and he let them go in and swim for 30 mins and it made there night and they slept good. I was so thankful and greatful for them goin above and beyond to grant them their request. Wonderful gentelmen!!! Space of room was really great. Awsome comfy beds. Love the water wall in the lobby. Room was in a ver convient location right at the elevator entrance and the ice and pop machine right around the corner.
Well i didnt like the fact that the sofa couch cushion had white animal hair all on them that was very obvious on the olive green couch. I also didnt like the fact that there was no seat in dry place to sit and smoke a cigarette outside any where. I also didnt like the fact that i had to pay what i paid with breakfast included and was told upon my arival that we just missed the dinner and that the buffet will be up and ready first thing in the morning and it wasnt....came down and saw no1 then i went back to my room and called the front desk and then was informed that no they werent have the buffet breakfast and that i had to get the made to order and the only choice that i was allowed to get was the 2 eggs potatoes choice of meat and toast....it was myself and my 2 young girls here and we were dropped off. And neither of us eat any of that and we had no transportation so no breakfast for any of us and 2 adults was the included paid with my room price and i was the only adult. Very very unhappy about the no breakfast for my kids and it was raining so couldnt walk nowhere. For the size of the room and price i figured that the tub would be pretty decent size as well but it was tiny...the smallest thing in the room a little disappointed about that and 1 roll of toilet paper. We had also just came from making arrangements for my grandmothers funeral service that we had to attend a little later today. So was a very stressful morning with no breakfast and hungry kids!!!
Pool is great . Love the food and the 12 00 checkout time
Security cameras in parking lot. Nice restaurant. Cool lobby. Very clean. Great staff. Breakfast Waitress McKenzie was great, and the dinner waitress was also excellent. Brian at the check in desk was very helpful.
Still have old high water use toilets without soft close seats.
Pool hours check in hours
Love ❤️ this hotel. Exceptionally clean and very articulate in detail to what a overnight stay should be. A keurig coffee machine and pods.. all the towels you need and very well rolled with no wrinkles in them. Ice bucket with inner plastic .. nice size fridge and microwave. Soft and soo compfy beds too with no other than Egyptian cotton thread!! . Rich brown decor in bedroom and huge flatscreen tv. Well done Holiday Inn & Suites Charleston ,West Virginia 10/10 Hotel Oh and of course marble top counter in bathroom AND the walls of the bath and shower with a disability stainless steel hand rail to help us oldies out the bath. A white soft material for shower curtain..not plastic A tv channel surfing guide good heavens It’s the STAFF and Head Manager of Housekeeping department that keeps the NAME of a hotel running. Well done Tomorrow is breakfast and will update you on this
Located in South Charleston, Holiday Inn Hotel & Suites Charleston West is in the business district, a 5-minute drive from Charleston Civic Center and 8 minutes from Charleston Town Center. Featured amenities include complimentary wired Internet access, a business center, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
based on 851 reviews
Things to know
- Clean rooms
- Friendly service
- Nice building
- Comfortable beds
Policies vary by room type and provider.
FAQs when booking at Holiday Inn & Suites Charleston West
Where is Holiday Inn & Suites Charleston West located?
Holiday Inn & Suites Charleston West is located at 400 Second Avenue, 5,4 km from the centre of Charleston. Charleston Civic Center is the closest landmark to Holiday Inn & Suites Charleston West.
When is check-in time and check-out time at Holiday Inn & Suites Charleston West?
Check-in time is 15:00 and check-out time is 12:00 at Holiday Inn & Suites Charleston West.
Does Holiday Inn & Suites Charleston West offer free Wi-Fi?
Yes, Holiday Inn & Suites Charleston West offers free Wi-Fi.
Does Holiday Inn & Suites Charleston West offer free parking?
Yes, Holiday Inn & Suites Charleston West offers free parking.
Does Holiday Inn & Suites Charleston West offer free airport shuttle service?
Yes, Holiday Inn & Suites Charleston West offers free airport shuttle service.
How far is Holiday Inn & Suites Charleston West from the airport?
Holiday Inn & Suites Charleston West is 8,6 km from Charleston Yeager. Holiday Inn & Suites Charleston West is 75,5 km from Huntington Tri State.
Can you bring pets to Holiday Inn & Suites Charleston West?
Yes, Holiday Inn & Suites Charleston West is a pet-friendly hotel.
Does Holiday Inn & Suites Charleston West have a pool?
Yes, Holiday Inn & Suites Charleston West has a pool on-site.
Reviews about Holiday Inn & Suites Charleston West
Most popular landmarks
- Charleston Civic Center 4,5 km
- Charleston Amtrak Station 4,7 km
- Charleston Town Center Mall 4,8 km
- Avampato Discovery Museum 5,6 km
- Clay Center for the Arts and Sciences 5,7 km
- Capitol Market 5,8 km
|Charleston Yeager||8,6 km|
|Huntington Tri State||75,5 km|