Holiday Inn & Suites Charleston West By IHG

3 stars
400 Second Avenue, Charleston, WV 25303, United States
Charleston, WV
8,1
Very good
based on 529 reviews
529 reviews
Sat 20/12
-
Sun 21/12
1 room, 2 guests
Deals from
R1 762
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R1 762
Double room
R1 772
Queen room
R2 172
27 more Holiday Inn & Suites Charleston West By IHG deals
27 more Holiday Inn & Suites Charleston West By IHG deals
Photos of Holiday Inn & Suites Charleston West By IHG
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Feel right at home at the pet-friendly Holiday Inn & Suites Charleston West. Our hotel is centrally located minutes from Yeager Airport and the heart of the state capital, making it ideal for business and leisure travel. We are proud to offer complimentary airport shuttle service, an on-site restaurant where children dine for free, a heated, saltwater indoor pool with a hot tub, and state-of-the-art spaces for gatherings. Minutes from major interstates, we are the closest hotel to the Shawnee Sports Complex. Enjoy a workout in our newly renovated, fully equipped Fitness Center while the kids play on the splash pad. After your day of play, settle in for a delicious family dinner at our on-site restaurant, Mosa's Bar and Grill, where children eat for free.
8,1
Very good rating
Based on 529 verified guest reviews

Latest deals for Holiday Inn & Suites Charleston West By IHG

Sat 20/12
Sun 21/12
Standard Room
2 queen beds
R1 762
nightly with fees
1 queen bed
R1 826
nightly with fees
1 queen bed
R1 956
nightly with fees
King room
bed type unknown
R2 648
nightly with fees
bed type unknown
R2 839
nightly with fees
bed type unknown
R3 982
nightly with fees
Double room
2 double beds
R1 772
nightly with fees
2 double beds
R2 382
nightly with fees
2 double beds
R2 420
nightly with fees
Queen room
bed type unknown
R2 172
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Holiday Inn & Suites Charleston West By IHG

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Free parking

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • No smoking
  • Lower bathroom sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk

Dining

  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop

Bathroom

  • Shower
  • Higher-level toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

General

  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Grill
  • Garden

Pool and spa

  • Heated pool
  • Hot tub
  • Indoor pool

Parking and transportation

  • Shuttle service (free)
  • Free airport shuttle
  • Free parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Game room

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews of Holiday Inn & Suites Charleston West By IHG

8,1
Very good
529 verified ratings
Wonderful
273
Very good
100
Good
50
Okay
27
Fair
28
Mediocre
17
Poor
34

Summary of reviews

Guests say
Guests appreciated the location and friendly staff, but many were disappointed with the cleanliness of the hotel, reporting dirty rooms and bathrooms. The service was also criticized, with some guests feeling that staff were unhelpful or abrupt. Overall, while there were some positive aspects, the negative experiences overshadowed them.
AI-generated from customer reviews
Location7.5 out of 10
Service1.5 out of 10
Cleanliness0.5 out of 10
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All reviews

8.2
Very good
Olivia, Feb 2017
Pros (+) The staff was AWESOME! I was traveling with my son and my dog and their dog rules are a bit strict. You can't leave your dog in your room because they'll disturb the other guests but you also can't take your dog into the dining area because of health code. So I asked the staff how I was supposed to get breakfast. They held my dog's leash while I got breakfast, got me boxes and a grocery bag so I g...
Cons (-) A few things I didn't like was that there wasn't a crib available for my son so we both slept horribly. The other thing is that their breakfast wasn't complimentary. Perhaps that's silly to say but think that it should be.
Read more
7.4
Good
Anonymous, Aug 2016
Pros (+) Very clean, modern, well-maintained.
Cons (-) Restaurant/room service is a nightmare and it was a struggle to get it eventually removed from my bill.

Location

400 Second Avenue, Charleston, WV 25303

What's nearby

  • Cox-Morton House4.5 km
  • Charleston Civic Center4.5 km
  • Charleston Amtrak Station4.7 km
  • Charleston Town Center Mall4.8 km
  • Plaza Theatre5 km
  • Daniel Boone Hotel5.3 km
  • Basilica of the Co-Cathedral of the Sacred Heart5.4 km
  • W.E. Chilton II House5.4 km
  • William S. Gilliland Log Cabin and Cemetery5.5 km
  • Simpson Memorial United Methodist Church5.6 km
  • Clay Center for the Arts and Sciences5.7 km
  • Elizabeth Harden Gilmore House5.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Holiday Inn & Suites Charleston West By IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Holiday Inn & Suites Charleston West By IHG

  • Where is Holiday Inn & Suites Charleston West By IHG located?

    Holiday Inn & Suites Charleston West By IHG is located at 400 Second Avenue, 5,3 km from the centre of Charleston. Cox-Morton House is the closest landmark to Holiday Inn & Suites Charleston West By IHG.

  • When is check-in time and check-out time at Holiday Inn & Suites Charleston West By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Holiday Inn & Suites Charleston West By IHG.

  • Does Holiday Inn & Suites Charleston West By IHG offer free Wi-Fi?

    Yes, Holiday Inn & Suites Charleston West By IHG offers free Wi-Fi.

  • Does Holiday Inn & Suites Charleston West By IHG offer free parking?

    Yes, Holiday Inn & Suites Charleston West By IHG offers free parking.

  • Does Holiday Inn & Suites Charleston West By IHG offer free airport shuttle service?

    Yes, Holiday Inn & Suites Charleston West By IHG offers free airport shuttle service.

  • How far is Holiday Inn & Suites Charleston West By IHG from the airport?

    Holiday Inn & Suites Charleston West By IHG is 8,5 km from Charleston Yeager. Holiday Inn & Suites Charleston West By IHG is 75,6 km from Huntington Tri State.

  • Does Holiday Inn & Suites Charleston West By IHG have a pool?

    Yes, Holiday Inn & Suites Charleston West By IHG has a pool on-site.

  • How does KAYAK find such great Holiday Inn & Suites Charleston West By IHG hotel deals?

    KAYAK scours the web for all room deals available at Holiday Inn & Suites Charleston West By IHG in Charleston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Holiday Inn & Suites Charleston West By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Holiday Inn & Suites Charleston West By IHG.

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2-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,8
5,3 km
Charleston Yeager
8,5 km

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