Holiday Inn & Suites Charleston West By IHG

3 stars
7,9
Good
based on 564 reviews
564 reviews
400 Second Avenue, Charleston, WV 25303, United States
400 Second Avenue, Charleston, WV
+1 304 744 4641
Fri 17/7
-
Sat 18/7
2 guests, 1 room
Deals from
R1 390
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 1 queen bed
R1 390
Double room, 2 double beds
R2 032
King room, bed type unknown
R2 568
15 more Holiday Inn & Suites Charleston West By IHG deals
15 more Holiday Inn & Suites Charleston West By IHG deals
Lounge
Front desk
Building
Banquet hall
Banquet hall
Business centre
Pool
Gym
Other
Bar
Conference room
Dining room
Other
Building
Other
Restaurant
Building
Gym
Bar
Restaurant
Pool
Bedroom
Conference room
Conference room
Kitchen
Outdoor view
Bedroom
Living room
Bathroom
Bedroom
Front desk
Bedroom
Kitchen
Bedroom
Restaurant
Bedroom
Bathroom
Other
Restaurant
Bedroom
Bedroom
Buffet
Bedroom
Living room
Building
Other
Shop
Bathroom
Other
Other
Room amenity
Bedroom
Room amenity
Other
Other
Other
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

You'll feel right at home at the pet-friendly Holiday Inn & Suites Charleston West. Our hotel is centrally located minutes from Yeager Airport and the heart of the state's capital city, making it ideal for business and leisure travel. We are proud to offer complimentary airport shuttle service, an on-site restaurant where children dine for free, a heated, saltwater indoor pool with a hot tub, and state-of-the-art spaces for gatherings. Minutes from major interstates, we are the closest hotel to the Shawnee Sports Complex. Enjoy a workout in our newly renovated, fully equipped Fitness Center while the kids play on the splash pad. After your day of play, settle in for a delicious family dinner at our on-site restaurant, Mosa's Bar and Grill, where children eat for free.
7,9
Good
564 reviews

Latest deals for Holiday Inn & Suites Charleston West By IHG

Fri 17/7
-
Sat 18/7
Standard Room, 1 queen bed
R1 390
nightly with fees
Standard Room, 2 queen beds
R1 604
nightly with fees
Standard Room, 1 queen bed
R1 814
nightly with fees
Double room, 2 double beds
R2 032
nightly with fees
Standard Room, 1 queen bed
R2 053
nightly with fees
Standard Room, bed type unknown
R2 055
nightly with fees
Standard Room, bed type unknown
R2 138
nightly with fees
Standard Room, 1 queen bed
R2 143
nightly with fees
Standard Room, 1 king bed
R2 397
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Holiday Inn & Suites Charleston West By IHG

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Free parking

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • No smoking
  • Lower bathroom sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk

Dining

  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop

Bathroom

  • Shower
  • Higher-level toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

General

  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Grill
  • Garden

Pool and spa

  • Heated pool
  • Hot tub
  • Indoor pool

Parking and transportation

  • Shuttle service (free)
  • Free airport shuttle
  • Free parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Game room

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews of Holiday Inn & Suites Charleston West By IHG

7,9
Good
564 verified ratings
Wonderful
290
Very good
106
Good
52
Okay
28
Fair
30
Mediocre
19
Poor
41

Summary of reviews

Guests say
Most guests appreciated the friendly and helpful staff, as well as the clean and comfortable rooms. The pool and hot tub were frequently mentioned as highlights, especially for families and those seeking relaxation. The hotel's location was considered convenient by several reviewers. However, some guests noted issues with cleanliness in certain areas, noise, and problems with customer service. Breakfast was not included and considered expensive by some, and there were occasional complaints about room maintenance and amenities.
AI-generated from customer reviews
Pool9 out of 10
Service8.5 out of 10
Location7.5 out of 10
Cleanliness4 out of 10
Breakfast3.5 out of 10
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All reviews

8.2
Very good
Olivia, Feb 2017
Pros (+) The staff was AWESOME! I was traveling with my son and my dog and their dog rules are a bit strict. You can't leave your dog in your room because they'll disturb the other guests but you also can't take your dog into the dining area because of health code. So I asked the staff how I was supposed to get breakfast. They held my dog's leash while I got breakfast, got me boxes and a grocery bag so I g...
Cons (-) A few things I didn't like was that there wasn't a crib available for my son so we both slept horribly. The other thing is that their breakfast wasn't complimentary. Perhaps that's silly to say but think that it should be.
Read more
7.4
Good
Anonymous, Aug 2016
Pros (+) Very clean, modern, well-maintained.
Cons (-) Restaurant/room service is a nightmare and it was a struggle to get it eventually removed from my bill.

Location

400 Second Avenue, Charleston, WV 25303

What's nearby

  • Cox-Morton House4.5 km
  • Charleston Civic Center4.5 km
  • Charleston Amtrak Station4.7 km
  • Charleston Town Center Mall4.8 km
  • Plaza Theatre5 km
  • Daniel Boone Hotel5.3 km
  • Basilica of the Co-Cathedral of the Sacred Heart5.4 km
  • W.E. Chilton II House5.4 km
  • William S. Gilliland Log Cabin and Cemetery5.5 km
  • Simpson Memorial United Methodist Church5.6 km
  • Clay Center for the Arts and Sciences5.7 km
  • Elizabeth Harden Gilmore House5.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Holiday Inn & Suites Charleston West By IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Holiday Inn & Suites Charleston West By IHG

  • Where is Holiday Inn & Suites Charleston West By IHG located?

    Holiday Inn & Suites Charleston West By IHG is located at 400 Second Avenue, 5,3 km from the centre of Charleston. Cox-Morton House is the closest landmark to Holiday Inn & Suites Charleston West By IHG.

  • When is check-in time and check-out time at Holiday Inn & Suites Charleston West By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Holiday Inn & Suites Charleston West By IHG.

  • Does Holiday Inn & Suites Charleston West By IHG offer free Wi-Fi?

    Yes, Holiday Inn & Suites Charleston West By IHG offers free Wi-Fi.

  • Does Holiday Inn & Suites Charleston West By IHG offer free parking?

    Yes, Holiday Inn & Suites Charleston West By IHG offers free parking.

  • Does Holiday Inn & Suites Charleston West By IHG offer free airport shuttle service?

    Yes, Holiday Inn & Suites Charleston West By IHG offers free airport shuttle service.

  • How far is Holiday Inn & Suites Charleston West By IHG from the airport?

    Holiday Inn & Suites Charleston West By IHG is 8,5 km from Charleston Yeager. Holiday Inn & Suites Charleston West By IHG is 75,6 km from Huntington Tri State.

  • Does Holiday Inn & Suites Charleston West By IHG have a pool?

    Yes, Holiday Inn & Suites Charleston West By IHG has a pool on-site.

  • How does KAYAK find such great Holiday Inn & Suites Charleston West By IHG hotel deals?

    KAYAK scours the web for all room deals available at Holiday Inn & Suites Charleston West By IHG in Charleston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Holiday Inn & Suites Charleston West By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Holiday Inn & Suites Charleston West By IHG.

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2-star hotel
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3-star hotel
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Most recommended

See most recommended stays in Charleston
3-star hotel
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2-star hotel
18% cheaperMicrotel Inn & Suites by Wyndham Charleston WV8.4 Excellent (968 reviews)0,38 kmFitness centre, Free Wi-Fi, Tea/coffee makerR1 717+
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,8
5,3 km
Charleston Yeager
8,5 km

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