Holiday Inn & Suites Charleston West By IHG

3 stars
7,9
Good
based on 573 reviews
573 reviews
400 Second Avenue, Charleston, WV 25303, United States
400 Second Avenue, Charleston, WV
+1 304 744 4641
Mon 17/8
-
Tue 18/8
2 guests, 1 room
Lounge
Front desk
Building
Banquet hall
Banquet hall
Business centre
Pool
Gym
Hotel amenity
Bar
Conference room
Restaurant
Dining room
Other
Building
Bar
Building
Other
Gym
Bedroom
Restaurant
Conference room
Pool
Conference room
Kitchen
Living room
Bedroom
Outdoor view
Bedroom
Bedroom
Kitchen
Front desk
Bathroom
Restaurant
Bedroom
Bedroom
Restaurant
Bathroom
Bedroom
Other
Bedroom
Bedroom
Buffet
Living room
Building
Bathroom
Other
Room amenity
Shop
Other
Room amenity
Other
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Bedroom
Other
Other
Other
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

You'll feel right at home at the pet-friendly Holiday Inn & Suites Charleston West. Our hotel is centrally located minutes from Yeager Airport and the heart of the state's capital city, making it ideal for business and leisure travel. We are proud to offer complimentary airport shuttle service, an on-site restaurant where children dine for free, a heated, saltwater indoor pool with a hot tub, and state-of-the-art spaces for gatherings. Minutes from major interstates, we are the closest hotel to the Shawnee Sports Complex. Enjoy a workout in our newly renovated, fully equipped Fitness Center while the kids play on the splash pad. After your day of play, settle in for a delicious family dinner at our on-site restaurant, Mosa's Bar and Grill, where children eat for free.
7,9
Good
573 reviews

Latest deals for Holiday Inn & Suites Charleston West By IHG

Mon 17/8
-
Tue 18/8
Standard Room, 1 queen bed
R1 369
nightly with fees
King room, bed type unknown
R2 530
nightly with fees
Queen room, bed type unknown
R2 579
nightly with fees
Standard Room, 1 king bed
R1 665
nightly with fees
Standard Room, 1 queen bed
R1 787
nightly with fees
Double room, 2 double beds
R1 869
nightly with fees
Standard Room, bed type unknown
R2 075
nightly with fees
King room, bed type unknown
R2 531
nightly with fees
Standard Room, 1 queen bed
R2 022
nightly with fees
Double room, 2 double beds
R3 044
nightly with fees
Standard Room, bed type unknown
R2 024
nightly with fees
Standard Room, bed type unknown
R2 106
nightly with fees
Standard Room, 1 queen bed
R2 112
nightly with fees
Standard Room, 1 king bed
R2 362
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Holiday Inn & Suites Charleston West By IHG

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Free parking

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • No smoking
  • Lower bathroom sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk

Dining

  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop

Bathroom

  • Shower
  • Higher-level toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

General

  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Grill
  • Garden

Pool and spa

  • Heated pool
  • Hot tub
  • Indoor pool

Parking and transportation

  • Shuttle service (free)
  • Free airport shuttle
  • Free parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Game room

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews of Holiday Inn & Suites Charleston West By IHG

7,9
Good
573 verified ratings
Wonderful
294
Very good
107
Good
52
Okay
28
Fair
30
Mediocre
20
Poor
43

Summary of reviews

Guests say
Most guests appreciated the friendly and helpful staff, as well as the clean and comfortable rooms. The pool and hot tub were frequently mentioned as highlights, especially for families and those seeking relaxation. The hotel's location was considered convenient by several reviewers. However, some guests noted issues with cleanliness in certain areas, noise, and problems with customer service. Breakfast was not included and considered expensive by some, and there were occasional complaints about room maintenance and amenities.
AI-generated from customer reviews
Pool9 out of 10
Service8.5 out of 10
Location7.5 out of 10
Cleanliness4 out of 10
Breakfast3.5 out of 10
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All reviews

8.2
Very good
Olivia, Feb 2017
Pros (+) The staff was AWESOME! I was traveling with my son and my dog and their dog rules are a bit strict. You can't leave your dog in your room because they'll disturb the other guests but you also can't take your dog into the dining area because of health code. So I asked the staff how I was supposed to get breakfast. They held my dog's leash while I got breakfast, got me boxes and a grocery bag so I g...
Cons (-) A few things I didn't like was that there wasn't a crib available for my son so we both slept horribly. The other thing is that their breakfast wasn't complimentary. Perhaps that's silly to say but think that it should be.
Read more
7.4
Good
Anonymous, Aug 2016
Pros (+) Very clean, modern, well-maintained.
Cons (-) Restaurant/room service is a nightmare and it was a struggle to get it eventually removed from my bill.

Location

400 Second Avenue, Charleston, WV 25303

What's nearby

  • Cox-Morton House4.5 km
  • Charleston Civic Center4.5 km
  • Charleston Amtrak Station4.7 km
  • Charleston Town Center Mall4.8 km
  • Plaza Theatre5 km
  • Daniel Boone Hotel5.3 km
  • Basilica of the Co-Cathedral of the Sacred Heart5.4 km
  • W.E. Chilton II House5.4 km
  • William S. Gilliland Log Cabin and Cemetery5.5 km
  • Simpson Memorial United Methodist Church5.6 km
  • Clay Center for the Arts and Sciences5.7 km
  • Elizabeth Harden Gilmore House5.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Holiday Inn & Suites Charleston West By IHG

Which month has the cheapest rates at Holiday Inn & Suites Charleston West By IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Holiday Inn & Suites Charleston West By IHG is December, with an average nightly rate of R2 014. The most expensive month is March at R3 625 per night.

What is the cheapest day to book Holiday Inn & Suites Charleston West By IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Holiday Inn & Suites Charleston West By IHG is Thursday, with an average nightly rate of R2 226. The most expensive day is Tuesday at R3 259 per night.

How far in advance should you book Holiday Inn & Suites Charleston West By IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Holiday Inn & Suites Charleston West By IHG, book around 10 weeks in advance. This could save you approximately 22% compared to booking last minute.

FAQs when booking at Holiday Inn & Suites Charleston West By IHG

  • Where is Holiday Inn & Suites Charleston West By IHG located?

    Holiday Inn & Suites Charleston West By IHG is located at 400 Second Avenue, 5,3 km from the centre of Charleston. Cox-Morton House is the closest landmark to Holiday Inn & Suites Charleston West By IHG.

  • When is check-in time and check-out time at Holiday Inn & Suites Charleston West By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Holiday Inn & Suites Charleston West By IHG.

  • Does Holiday Inn & Suites Charleston West By IHG offer free Wi-Fi?

    Yes, Holiday Inn & Suites Charleston West By IHG offers free Wi-Fi.

  • Does Holiday Inn & Suites Charleston West By IHG offer free parking?

    Yes, Holiday Inn & Suites Charleston West By IHG offers free parking.

  • Does Holiday Inn & Suites Charleston West By IHG offer free airport shuttle service?

    Yes, Holiday Inn & Suites Charleston West By IHG offers free airport shuttle service.

  • How far is Holiday Inn & Suites Charleston West By IHG from the airport?

    Holiday Inn & Suites Charleston West By IHG is 8,5 km from Charleston Yeager. Holiday Inn & Suites Charleston West By IHG is 75,6 km from Huntington Tri State.

  • Does Holiday Inn & Suites Charleston West By IHG have a pool?

    Yes, Holiday Inn & Suites Charleston West By IHG has a pool on-site.

  • How does KAYAK find such great Holiday Inn & Suites Charleston West By IHG hotel deals?

    KAYAK scours the web for all room deals available at Holiday Inn & Suites Charleston West By IHG in Charleston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Holiday Inn & Suites Charleston West By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Holiday Inn & Suites Charleston West By IHG.

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3-star hotel
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Most recommended

See most recommended stays in Charleston
3-star hotel
Fairfield Inn and Suites by Marriott Charleston8.5 Excellent (404 reviews)0,08 kmFitness centre, Restaurant, Room serviceR2 256+
2-star hotel
13% cheaperMicrotel Inn & Suites by Wyndham Charleston WV8.4 Excellent (991 reviews)0,38 kmFitness centre, Free Wi-Fi, Tea/coffee makerR1 563+
Holiday rental
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,8
5,3 km
Charleston Yeager
8,5 km

Everything you need to know for your stay in Charleston

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