Monasterio De San Miguel

The hotel was extremely relaxing and comfortable and well up to the standard of these type of Spanish hotels i.e. Paradors, converted castles etc,many of which we have stayed in over a long period of years.

Nothing really. Just difficult to find especially as given directions(coming by car) were incorrect.

reception desk staff very helpfull

breakfast room staff (with the exception of 1 woman) were rude and unhelpful, could not even get a cup of coffee, reception gave us partial refund when my husband complained at check out

General ambience of foyer and reception areas, also pool very good. Staff really nice and helpful too.

Rooms were not four star standard. Also it was at the upper end of trhe scale in terms of rate.

The room was old, with dated fixtures and furniture. The room was also quite hot, and it never really cooled down during our stay in early June. The hotel does a substantial business in wedding receptions, and they allow loud music to be played late into the night. The kitchens sit roughly in the very middle of the hotel, and they are not well ventilated - the entire first floor of rooms smells of frying food every night. Finally, the staff was not particularly helpful. For example, they refused to reconfirm our international departure flight for us; they told us that they could only telephone the airport and not the carrier.