Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
14 Palm Boulevard, Umhlanga Ridge, 4320 Umhlanga, KwaZulu-Natal, South Africa
+27 315 826 000
Cheapest
rate per night
8,3
Excellent
based on 484 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Booking.com | R1 267 |
| Agoda.com | R1 404 |
| ebookers.com | R1 765 |
Good to know
Value for money |
7,8 |
|---|---|
Distance to city centre |
1,9 km |
Location rating |
8,9 |
Nearest airport |
Durban King Shaka Intl |
Distance to airport |
13,8 km |
Rooms
King rooms
R1 267+
Bed type
Provider
Nightly base price
King bed
R1 267
per night
King bed
R1 404
per night
King bed
R2 027
per night
Reviews
Pros
| "Very competent; friendly ; helpful staff!" | (in 51 reviews) |
|---|---|
| "The breakfast was really amazing." | (in 22 reviews) |
| "Very clean and spacious rooms." | (in 12 reviews) |
Cons
| "Worst hotel stay ever." | (in 19 reviews) |
|---|---|
| "Worst hotel stay ever." | (in 19 reviews) |
| "More channels on the Tv." | (in 5 reviews) |
Traveller rating
185
115
39
7
2
Time of year
Traveller type
Show reviews that mention
+
-
GoodAug 20106,3
centally located. near gateway( wife loved location)
not really
-
OkayAug 20105,7
Close proximity to the Gateway
For some reason I found the staff a bit rude at check-in. All my details were completely misspelled on the registration card. I also didnt like the fact that they charged my credit card shorlty after my booking was made, considering that I had a flexible rate and could still cancel it.
-
OkayJul 20105,3
Staff handled problems encountered correctly. We were moved to a different room due to airconditioning problem and we were not charged for the substantial upgrade implied in the moving of the room.
Airconditioning was not working satisfactory at all times, which resulted in being moved to a different room. Airconditioning gave problems one night in the new room as well. The new room had problems with the drainage of the main shower. This took more than 24 hours to fix. There was no hairdryer, which was promptly fixed by the chamber maid. The mini-bar was not stocked. It was explained that the tower room where we were moved to was marketed as an appartment and not as a suite. However in my opinion there is no way that the price level at which the tower room is marketed warrants not stocking the mini-bar. None of this is mentioned as a complaint, staff handled/solved all problems correctly. It reflect on the state of the hotel systems.
-
OkayJul 20105,7
The rooms are good and the staff have positive and helpful attitude.
Efficiency of check out was poor. The front office staff did not a float to refund the balance of cash deposit I had made at check in and kept me waiting so that I almost missed my flight. They eventually paid me from their own money which is not appropraite for a hotel of this standing
-
GoodMay 20107,0
The access from the freeway as well as onto the premises is great. The rooms are fantastic and comfortable.
I feel you should look at the cost of the breakfast, I think it is a bit high.
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.
About
Overview
It’s always summer at Protea Hotel Fire & Ice! by Marriott Durban uMhlanga Ridge! Just a short drive from Moses Mabhida Stadium and sunny uMhlanga Beach, north of Durban – you won’t have to go far to feel the sand between your toes and the ocean breeze on your skin. Our 60s surf inspired hotel with its nostalgic undertones makes for an idyllic uMhlanga escape. The sun-drenched deck area is the ultimate hot spot to meet up and chill out. Our trendy restaurant, serves up delicious dishes for breakfast, lunch and dinner – not to mention killer cocktails and coffees. Bright, breezy and ultra-modern rooms are ideal for unwinding after a big day out, while complimentary uncapped Wi-Fi keeps you connected. Get down to business in our versatile meeting and event venues perfectly catered by our switched-on team. The hotel is just a few steps away from the buzzing Gateway Theatre of Shopping with its range of retail outlets and entertainment areas. Stay fit in our gym and refresh in our sparkling pool.
Marriott
Features
8,3 Excellent
based on 484 reviews
8,6
Cleanliness
8,5
Comfort
8,7
Staff
7,8
Value for money
Check in |
14:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Fitness centre
Free Wi-Fi
Disabled access
Internet
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Golf
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Night club
Airport shuttle (surcharge)
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
Lift
Accessible by lift
Accessible parking
Adapter
Additional bathroom
Additional toilet
Balcony
Bathtub
Body soap
Bottle of water
Breakfast in the room
Children's television networks
Desk
Dining table
Electric kettle
Entire unit wheelchair accessible
Extra-long beds (> 2 metres)
Family rooms
Feather pillow
Fire extinguisher
Flat-screen TV
Free toiletries
Hardwood or parquet floors
Heating
Higher-level toilet
Inner courtyard view
Key access
Key card access
Kids meals
Landmark view
Laptop safe
Lower bathroom sink
Lowered sink
Newspapers
Non-feather pillow
Outdoor furniture
Trouser press
Parking garage
Private bathroom
Private parking
Raised toilet
Roll-in shower
Safety deposit box
Seating area
Secured parking
Shampoo
Shower
Shower cap
Shower chair
Smoke alarm
Socket near the bed
Sofa
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toilet with grab rails
Dustbins
TV
Upper floors accessible by stairs
Walk-in shower
Wardrobe or closet
Window
Wine glasses
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Shops (on site)
Wake-up service
Water park
Garden
Kitchenette
Shuttle service (additional charge)
Physical distancing in dining areas
Physical distancing rules
CCTV in common areas
CCTV outside property
Hand sanitiser in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Staff follow all safety protocols as directed by local authorities
Business centre
Child pool
Pets not allowed
Parking (surcharge)
Rooftop
Babysitting or child care
Cribs available
Safe
Concierge service
Gift shop
Beauty salon
Tennis
FAQs when booking at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have special cancellation policies due to coronavirus (COVID-19)?
Where is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge located?
When is check-in time and check-out time at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free Wi-Fi?
Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free parking?
Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free airport shuttle service?
How far is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge from the airport?
Can you bring pets to Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a pool?
Location
Most popular landmarks
- Gateway Shopping Centre 310 m
- Umhlanga Lighthouse 1,9 km
- Umhlanga Rocks Beach 2,3 km
- Umhlanga Lagoon Nature Trail 2,6 km
- Moses Mabhida Stadium 12,2 km
Nearby hotels
Closest
See more nearby hotels
Cheapest
See cheapest hotels in Umhlanga
Most recommended
See most recommended hotels in Umhlanga