Phoenix Hotel

3 stars
28, St.28 C, Community 118, Nakheel Area, Dubai, United Arab Emirates
Dubai, United Arab Emirates
+971 4252 2000
5,7
Fair
based on 1304 reviews
1 304 reviews
Fri 1/5
-
Sat 2/5
1 room, 2 guests
Deals from
R278
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R278
Double room
R428
King room
R889
29 more Phoenix Hotel deals
29 more Phoenix Hotel deals
Lounge
Lobby
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Lobby
Other
Hallway
Lobby
Other
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Building
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Photos of Phoenix Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

A full-service spa, a restaurant, and spa services are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Palette Phoenix Hotel offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
5,7
Fair rating
Based on 1 304 verified guest reviews

Latest deals for Phoenix Hotel

Fri 1/5
-
Sat 2/5
Standard Room
bed type unknown
R278
nightly with fees
bed type unknown
R399
nightly with fees
1 king bed
R438
nightly with fees
King room
bed type unknown
R889
nightly with fees
bed type unknown
R1 088
nightly with fees
Double room
1 twin bed
R428
nightly with fees
1 double bed
R542
nightly with fees
bed type unknown
R1 157
nightly with fees
Executive room
bed type unknown
R1 086
nightly with fees
bed type unknown
R1 189
nightly with fees
bed type unknown
R1 340
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Phoenix Hotel

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Hypoallergenic pillow
  • Allergy-free room
  • Non-feather pillow
  • Upper floors accessible by lift
  • Designated smoking area

General

  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Soundproof rooms
  • Soundproofing
  • Lockers
  • Telephone
  • Tile/marble floor
  • City view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • Carbon monoxide detector
  • 24-hour security
  • Safe

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Kitchen

  • Kettle
  • Refrigerator
  • Kitchenette

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Dining

  • Minibar
  • Restaurant

Things to do

  • Gift shop
  • Beauty salon

Parking and transportation

  • Airport shuttle (surcharge)

Workspace

  • Desk

Spa

  • Spa

Reviews of Phoenix Hotel

5,7
Fair
1304 verified ratings
Wonderful
282
Very good
105
Good
169
Okay
95
Fair
126
Mediocre
107
Poor
420

Summary of reviews

Guests say
Guests generally appreciated the hotel's location, helpful and friendly staff, and spacious rooms, which made for a comfortable stay. However, many guests expressed dissatisfaction with the cleanliness, poor service, and unreliable WiFi. Some guests also noted issues with room amenities and rude or unprofessional staff behavior. Overall, the hotel is seen as having potential but is marred by significant service and maintenance shortcomings.
AI-generated from customer reviews
Location7.5 out of 10
WiFi3 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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Location

28, St.28 C, Community 118, Nakheel Area, Dubai

What's nearby

  • Dubai City Centre1.7 km
  • Al Karama2.7 km
  • Oud Metha3.7 km
  • Port Saeed3.7 km
  • Trade Centre 16.3 km
  • Dubai Creek6.3 km
  • Dubai Festival City6.5 km
  • Dubai International Financial Centre7.2 km
  • Jumeirah Beach7.9 km
  • Sheikh Zayed Road8.4 km
  • Dubai Mall9 km
  • Burj Khalifa9.2 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Phoenix Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Phoenix Hotel

  • Where is Phoenix Hotel located?

    Phoenix Hotel is located at 28, St.28 C, Community 118, Nakheel Area in Deira, 9,2 km from the centre of Dubai. Dubai City Centre is the closest landmark to Phoenix Hotel.

  • When is check-in time and check-out time at Phoenix Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Phoenix Hotel.

  • Does Phoenix Hotel offer free Wi-Fi?

    Yes, Phoenix Hotel offers free Wi-Fi.

  • How far is Phoenix Hotel from the airport?

    Phoenix Hotel is 5,5 km from Dubai Intl. Phoenix Hotel is 20,9 km from Sharjah.

  • How does KAYAK find such great Phoenix Hotel hotel deals?

    KAYAK scours the web for all room deals available at Phoenix Hotel in Dubai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Hotel.

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5-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,5
9,2 km
Dubai Intl
5,5 km

Everything you need to know for your stay in Dubai