Phoenix Hotel

3 stars
28, St.28 C, Community 118, Nakheel Area, Dubai, United Arab Emirates
Dubai, United Arab Emirates
+971 4252 2000
5,6
Fair
based on 1171 reviews
1 171 reviews
Thu 5/2
-
Fri 6/2
1 room, 2 guests
Deals from
R734
/Cheapest rate per night
Room type
Provider
Nightly total
King room, bed type unknown
R734
King room, bed type unknown
R853
Photos of Phoenix Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Hotel with a full-service spa, near Dubai Creek A full-service spa, a restaurant, and spa services are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Palette Phoenix Hotel offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
5,6
Fair rating
Based on 1 171 verified guest reviews

Latest deals for Phoenix Hotel

Thu 5/2
Fri 6/2
Type of stay
Booking link
No inclusions
R734
No inclusions
R853
No inclusions
R1 041
No inclusions
R1 140
No inclusions
R1 285
No inclusions
R859
No inclusions
R266
No inclusions
R383
No inclusions
R429
No inclusions
R474
No inclusions
R501
No inclusions
R512
No inclusions
R514
No inclusions
R517
No inclusions
R532
No inclusions
R572
No inclusions
R661
No inclusions
R673
No inclusions
R804
No inclusions
R806
No inclusions
R862
No inclusions
R886
No inclusions
R923
No inclusions
R1 178
No inclusions
R1 356
No inclusions
R1 548
No inclusions
R1 577
No inclusions
R520
No inclusions
R1 045
No inclusions
R1 109
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Phoenix Hotel

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Hypoallergenic pillow
  • Allergy-free room
  • Non-feather pillow
  • Upper floors accessible by lift
  • Designated smoking area

General

  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Soundproof rooms
  • Soundproofing
  • Lockers
  • Telephone
  • Tile/marble floor
  • City view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • Carbon monoxide detector
  • 24-hour security
  • Safe

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Kitchen

  • Kettle
  • Refrigerator
  • Kitchenette

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Dining

  • Minibar
  • Restaurant

Things to do

  • Gift shop
  • Beauty salon

Parking and transportation

  • Airport shuttle (surcharge)

Workspace

  • Desk

Spa

  • Spa

Reviews of Phoenix Hotel

5,6
Fair
1171 verified ratings
Wonderful
225
Very good
89
Good
163
Okay
87
Fair
120
Mediocre
102
Poor
385

Summary of reviews

Guests say
Guests appreciated the hotel's location and the convenience of breakfast service, but many expressed dissatisfaction with cleanliness, service, and maintenance issues. There were multiple complaints about the staff's attitude, the state of the rooms, and various facilities not functioning properly.
AI-generated from customer reviews
Location8.5 out of 10
Cleanliness3.5 out of 10
Service3 out of 10
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Location

28, St.28 C, Community 118, Nakheel Area, Dubai

What's nearby

  • Dubai City Centre1.7 km
  • Al Karama2.7 km
  • Oud Metha3.7 km
  • Port Saeed3.7 km
  • Trade Centre 16.3 km
  • Dubai Creek6.3 km
  • Dubai Festival City6.5 km
  • Dubai International Financial Centre7.2 km
  • Jumeirah Beach7.9 km
  • Sheikh Zayed Road8.4 km
  • Dubai Mall9 km
  • Burj Khalifa9.2 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Phoenix Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Phoenix Hotel

  • How long should you stay at Phoenix Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Phoenix Hotel

  • Where is Phoenix Hotel located?

    Phoenix Hotel is located at 28, St.28 C, Community 118, Nakheel Area in Deira, 9,2 km from the centre of Dubai. Dubai City Centre is the closest landmark to Phoenix Hotel.

  • When is check-in time and check-out time at Phoenix Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Phoenix Hotel.

  • Does Phoenix Hotel offer free Wi-Fi?

    Yes, Phoenix Hotel offers free Wi-Fi.

  • How far is Phoenix Hotel from the airport?

    Phoenix Hotel is 5,5 km from Dubai Intl. Phoenix Hotel is 20,9 km from Sharjah.

  • How does KAYAK find such great Phoenix Hotel hotel deals?

    KAYAK scours the web for all room deals available at Phoenix Hotel in Dubai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Hotel.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,3
9,2 km
Dubai Intl
5,5 km

Everything you need to know for your stay in Dubai