3 stars
Phoenix Hotel
28, St.28 C, Community 118, Nakheel Area, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4252 2000Photos of Phoenix Hotel
Overview
Hotel with a 24-hour front desk, a short walk to Al Ghurair Centre A restaurant, a meeting room, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and a banquet hall are onsite. Collection O Phoenix Hotel offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Latest deals for Phoenix Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Phoenix Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
- Smoking rooms available
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Accessible by lift
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- Non-feather pillow
- Upper floors accessible by lift
- Designated smoking area
General
- Family rooms
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- Tile/marble floor
- City view
- Storage available
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Kitchen
- Refrigerator
- Kitchenette
Dining
- Minibar
- Restaurant
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Spa
- Spa
Reviews of Phoenix Hotel
6.0
Okay
1070 verified ratings
Wonderful
201
Very good
84
Good
155
Okay
84
Fair
113
Mediocre
93
Poor
340
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the hotel's cleanliness, citing issues such as dirty rooms and pest problems. Service has also been a major concern, with many reviews mentioning unfriendly staff and poor customer service experiences. However, some guests appreciated the hotel's location and the helpfulness of certain staff members, highlighting a mix of positive and negative experiences during their stay.AI-generated from customer reviews
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Score by provider
6 out of 10
730 reviews
6.5 out of 10
21 reviews
Location
28, St.28 C, Community 118, Nakheel Area, Dubai
What's nearby
- Dubai City Centre1.7 km
- Al Karama2.7 km
- Oud Metha3.7 km
- Port Saeed3.7 km
- Trade Centre 16.3 km
- Dubai Creek6.3 km
- Dubai Festival City6.5 km
- Dubai International Financial Centre7.2 km
- Jumeirah Beach7.9 km
- Sheikh Zayed Road8.4 km
- Dubai Mall9 km
- Burj Khalifa9.2 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Phoenix Hotel
Low season | High season | Average price (weeknight) |
|---|---|---|
December | November | R2 026 |
Cheapest month to stay with an average 3% drop in price. | Most expensive month to stay with an average 3% rise in price. | Average Sun - Thu price over the last 2 weeks. |
When to book a room at Phoenix Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in DubaiGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
6,6 | 9,2 km | Dubai Intl | 5,5 km |
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