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Phoenix Hotel
3 stars

Phoenix Hotel

28, St.28 C, Community 118, Nakheel Area, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4252 2000
From
R295
Cheapest

rate per night

6,0
Okay
based on 1070 reviews
1 070 reviews
Room type
Provider
Nightly total
Standard Room
Deluxe room
Double room

Photos of Phoenix Hotel

Overview

Hotel with a 24-hour front desk, a short walk to Al Ghurair Centre A restaurant, a meeting room, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and a banquet hall are onsite. Collection O Phoenix Hotel offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.
6,0
Okay rating
Based on 1 070 verified guest reviews

Latest deals for Phoenix Hotel

Mon 14/7
Tue 15/7
Deluxe room
bed type unknown
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Superior room
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bed type unknown
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Standard Room
bed type unknown
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2 twin beds
Double room
1 double bed
bed type unknown
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King room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Phoenix Hotel

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Hypoallergenic pillow
  • Allergy-free room
  • Non-feather pillow
  • Upper floors accessible by lift
  • Designated smoking area

General

  • Family rooms
  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Lockers
  • Telephone
  • Tile/marble floor
  • City view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)

Kitchen

  • Refrigerator
  • Kitchenette

Dining

  • Minibar
  • Restaurant

Things to do

  • Gift shop
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Workspace

  • Desk

Spa

  • Spa

Reviews of Phoenix Hotel

6.0
Okay
1070 verified ratings
Wonderful
201
Very good
84
Good
155
Okay
84
Fair
113
Mediocre
93
Poor
340

Summary of reviews

Guests say
Guests have expressed significant dissatisfaction with the hotel's cleanliness, citing issues such as dirty rooms and pest problems. Service has also been a major concern, with many reviews mentioning unfriendly staff and poor customer service experiences. However, some guests appreciated the hotel's location and the helpfulness of certain staff members, highlighting a mix of positive and negative experiences during their stay.
AI-generated from customer reviews
Location8 out of 10
Service1 out of 10
Cleanliness0 out of 10
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Location

28, St.28 C, Community 118, Nakheel Area, Dubai

What's nearby

  • Dubai City Centre1.7 km
  • Al Karama2.7 km
  • Oud Metha3.7 km
  • Port Saeed3.7 km
  • Trade Centre 16.3 km
  • Dubai Creek6.3 km
  • Dubai Festival City6.5 km
  • Dubai International Financial Centre7.2 km
  • Jumeirah Beach7.9 km
  • Sheikh Zayed Road8.4 km
  • Dubai Mall9 km
  • Burj Khalifa9.2 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Phoenix Hotel

Low season

High season

Average price (weeknight)

December
November
R2 026
Cheapest month to stay with an average 3% drop in price.
Most expensive month to stay with an average 3% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Phoenix Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Phoenix Hotel

  • If you’re after a cheap room at Phoenix Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in December and November.
  • How long should you stay at Phoenix Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Phoenix Hotel

  • Where is Phoenix Hotel located?

    Phoenix Hotel is located at 28, St.28 C, Community 118, Nakheel Area in Deira, 9,2 km from the centre of Dubai. Dubai City Centre is the closest landmark to Phoenix Hotel.

  • When is check-in time and check-out time at Phoenix Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Phoenix Hotel.

  • Does Phoenix Hotel offer free Wi-Fi?

    Yes, Phoenix Hotel offers free Wi-Fi.

  • How far is Phoenix Hotel from the airport?

    Phoenix Hotel is 5,6 km from Dubai Intl. Phoenix Hotel is 21,1 km from Sharjah.

  • How does KAYAK find such great Phoenix Hotel hotel deals?

    KAYAK scours the web for all room deals available at Phoenix Hotel in Dubai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Hotel.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,6
9,2 km
Dubai Intl
5,5 km