Phoenix Hotel

3 stars
28, St.28 C, Community 118, Nakheel Area, Dubai, United Arab Emirates
Dubai, United Arab Emirates
5,9
Fair
based on 1108 reviews
1 108 reviews
Fri 21/11
-
Sat 22/11
1 room, 2 guests
Deals from
R286
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R286
King room
R409
Deluxe room
R504
35 more Phoenix Hotel deals
35 more Phoenix Hotel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Hotel with a full-service spa, 7-minute walk to Al Ghurair Centre A full-service spa, a restaurant, and spa services are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Palette Phoenix Hotel offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
5,9
Fair rating
Based on 1 108 verified guest reviews

Latest deals for Phoenix Hotel

Fri 21/11
Sat 22/11
Superior room
bed type unknown
R922
nightly with fees
bed type unknown
R963
nightly with fees
Executive room
bed type unknown
R1 118
nightly with fees
Deluxe room
bed type unknown
R504
nightly with fees
bed type unknown
R643
nightly with fees
bed type unknown
R645
nightly with fees
Double room
1 double bed
R558
nightly with fees
bed type unknown
R618
nightly with fees
bed type unknown
R645
nightly with fees
Standard Room
bed type unknown
R286
nightly with fees
bed type unknown
R320
nightly with fees
bed type unknown
R386
nightly with fees
King room
bed type unknown
R409
nightly with fees
bed type unknown
R916
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Phoenix Hotel

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Hypoallergenic pillow
  • Allergy-free room
  • Non-feather pillow
  • Upper floors accessible by lift
  • Designated smoking area

Health and safety

  • Daily housekeeping
  • Property is cleaned by professional cleaning companies
  • CCTV in common areas
  • CCTV outside property
  • Carbon monoxide detector
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Cleaning products

General

  • Family rooms
  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Lockers
  • Telephone
  • Tile/marble floor
  • City view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Kitchen

  • Kettle
  • Refrigerator
  • Kitchenette

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Dining

  • Minibar
  • Restaurant

Things to do

  • Gift shop
  • Beauty salon

Parking and transportation

  • Airport shuttle (surcharge)

Workspace

  • Desk

Spa

  • Spa

Reviews of Phoenix Hotel

5,9
Fair
1108 verified ratings
Wonderful
210
Very good
86
Good
158
Okay
84
Fair
113
Mediocre
96
Poor
361

Summary of reviews

Guests say
Guests have expressed significant dissatisfaction with the cleanliness of the hotel, noting dirty rooms and bathrooms. Service issues were also highlighted, with complaints about poor room service and unhelpful staff. While some guests appreciated the friendly staff and good location, many felt that the hotel did not meet their expectations, particularly regarding room quality and overall maintenance.
AI-generated from customer reviews
Room Size2.5 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Location

28, St.28 C, Community 118, Nakheel Area, Dubai

What's nearby

  • Dubai City Centre1.7 km
  • Al Karama2.7 km
  • Oud Metha3.7 km
  • Port Saeed3.7 km
  • Trade Centre 16.3 km
  • Dubai Creek6.3 km
  • Dubai Festival City6.5 km
  • Dubai International Financial Centre7.2 km
  • Jumeirah Beach7.9 km
  • Sheikh Zayed Road8.4 km
  • Dubai Mall9 km
  • Burj Khalifa9.2 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Phoenix Hotel

Low season

High season

Average price (weeknight)

December
November
R1 964
Cheapest month to stay with an average 3% drop in price.
Most expensive month to stay with an average 3% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Phoenix Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Phoenix Hotel

  • If you’re after a cheap room at Phoenix Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in December and November.
  • The cheapest price a room at Phoenix Hotel was booked for on KAYAK in the last 2 weeks was R2 003, while the most expensive was R2 003.
  • How long should you stay at Phoenix Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Phoenix Hotel

  • Where is Phoenix Hotel located?

    Phoenix Hotel is located at 28, St.28 C, Community 118, Nakheel Area in Deira, 9,2 km from the centre of Dubai. Dubai City Centre is the closest landmark to Phoenix Hotel.

  • When is check-in time and check-out time at Phoenix Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Phoenix Hotel.

  • Does Phoenix Hotel offer free Wi-Fi?

    Yes, Phoenix Hotel offers free Wi-Fi.

  • How far is Phoenix Hotel from the airport?

    Phoenix Hotel is 5,5 km from Dubai Intl. Phoenix Hotel is 20,9 km from Sharjah.

  • How does KAYAK find such great Phoenix Hotel hotel deals?

    KAYAK scours the web for all room deals available at Phoenix Hotel in Dubai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Hotel.

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Most recommended

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4-star hotel
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5-star hotel
Swissôtel Al Ghurair8.3 Excellent (4 539 reviews)0,46 kmOutdoor pool, Fitness centre, RestaurantR2 507+
4-star hotel
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8.2 Excellent (2 012 reviews)0,26 kmOutdoor pool, Fitness centre, RestaurantR2 147+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,6
9,2 km
Dubai Intl
5,5 km

Everything you need to know for your stay in Dubai