3 stars
City Palace Hotel
Khaleed Bin Waleed Road, Computer Street, Bur Du,31, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4358 5841Photos of City Palace Hotel
Overview
Hotel with 2 restaurants, a short walk to BurJuman Mall This hotel features 2 restaurants, a full-service spa, and 4 bars/lounges. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Change of towels is available on request. City palace Hotel offers 105 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Dubai hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Amenities at City Palace Hotel
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Lowered sink
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- City view
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Washing machine
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Evening entertainment
- Pool table
- Night club
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa and wellness centre
- Massage
Reviews of City Palace Hotel
6.5
Okay
1380 verified ratings
Wonderful
352
Very good
178
Good
209
Okay
128
Fair
133
Mediocre
79
Poor
301
Summary of reviews
Guests say
Guests have mixed feelings about their stay at the hotel. Many reviews highlight issues with service, particularly at the reception, and cleanliness, with some rooms described as noisy and poorly maintained. However, there are positive mentions of the room size and the helpfulness of certain staff members, indicating that while some aspects need improvement, others are satisfactory.AI-generated from customer reviews
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Score by provider
6.3 out of 10
647 reviews
7.6 out of 10
426 reviews
Location
Khaleed Bin Waleed Road, Computer Street, Bur Du,31, Dubai
What's nearby
- Dubai City Centre1.4 km
- Al Karama2 km
- Oud Metha3.3 km
- Trade Centre 14.1 km
- Port Saeed4.9 km
- Dubai International Financial Centre5.1 km
- Jumeirah Beach5.1 km
- Sheikh Zayed Road6.1 km
- Dubai Mall7 km
- Burj Khalifa7 km
- Dubai Creek7 km
- Dubai Festival City7.3 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 664600
When to book a room at City Palace Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6,9 |
|---|---|
Distance to city centre | 7,1 km |
Nearest airport | Dubai Intl |
Distance to airport | 7,6 km |
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