City Palace Hotel

3 stars
6,6
Okay
based on 1705 reviews
1 705 reviews
31 Khalid Bin Al Walid Rd, Dubai, United Arab Emirates
31 Khalid Bin Al Walid Rd, Dubai
+971 4358 5841
Wed 5/8
-
Thu 6/8
2 guests, 1 room
Front desk
Bedroom
Front desk
Bedroom
Lobby
Other
Other
Bedroom
Lobby
Lobby
Bedroom
Bedroom
Restaurant
Bathroom
Bedroom
Building
Building
Bedroom
Building
Bathroom
Building
Bedroom
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Restaurant
Other
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Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This hotel features 2 restaurants, a full-service spa, and 4 bars/lounges. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Change of towels is available on request. City palace Hotel offers 105 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels. Bathrooms include bathtubs, slippers, bidets, and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
6,6
Okay
1705 reviews

Latest deals for City Palace Hotel

Wed 5/8
-
Thu 6/8
Standard Room, bed type unknown
R333
nightly with fees
King room, bed type unknown
R607
nightly with fees
Standard Room, 1 king bed
R385
nightly with fees
Standard Room, bed type unknown
R398
nightly with fees
Standard Room, bed type unknown
R425
nightly with fees
Standard Room, bed type unknown
R449
nightly with fees
Standard Room, bed type unknown
R537
nightly with fees
Standard Room, bed type unknown
R857
nightly with fees
Standard Room, bed type unknown
R1 012
nightly with fees
Standard Room, bed type unknown
R1 771
nightly with fees
Double room, 1 twin bed
R5 545
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at City Palace Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Lower bathroom sink
  • Lowered sink
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • City view

Dining

  • Grocery deliveries
  • Packed lunches
  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Dining table

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchen
  • Tea/coffee maker
  • Kettle
  • Coffee machine
  • Dining area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Washing machine

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Evening entertainment
  • Pool table
  • Night club

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Spa

  • Spa
  • Massage

Reviews of City Palace Hotel

6,6
Okay
1705 verified ratings
Wonderful
514
Very good
228
Good
235
Okay
143
Fair
145
Mediocre
90
Poor
350

Summary of reviews

Guests say
Guests consistently praise the hotel staff, especially Tasleem and Chandan, for their professionalism, attentiveness, and friendly service, which greatly enhanced their experience. The location is also highlighted as convenient and accessible by several guests. However, there are repeated concerns about cleanliness, with some guests mentioning issues such as bed bugs, poor hygiene, and smoke smells in rooms. While some found their rooms clean and well-maintained, others had negative experiences related to housekeeping and room readiness. Overall, excellent service and a good location stand out, but improvements in cleanliness are needed.
AI-generated from customer reviews
Service9 out of 10
Location8 out of 10
Cleanliness3.5 out of 10
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Location

31 Khalid Bin Al Walid Rd, Dubai

What's nearby

  • Dubai City Centre1.3 km
  • Al Karama1.9 km
  • Oud Metha3.1 km
  • Trade Centre 14.1 km
  • Port Saeed4.7 km
  • Dubai International Financial Centre5.1 km
  • Jumeirah Beach5.2 km
  • Sheikh Zayed Road6.2 km
  • Dubai Creek6.9 km
  • Dubai Mall7 km
  • Burj Khalifa7.1 km
  • Dubai Festival City7.1 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 664600

When to book a room at City Palace Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at City Palace Hotel

  • Where is City Palace Hotel located?

    City Palace Hotel is located at 31 Khalid Bin Al Walid Rd in Bur Dubai, 7,1 km from the centre of Dubai. Dubai City Centre is the closest landmark to City Palace Hotel.

  • When is check-in time and check-out time at City Palace Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at City Palace Hotel.

  • Does City Palace Hotel offer free Wi-Fi?

    Yes, City Palace Hotel offers free Wi-Fi.

  • How far is City Palace Hotel from the airport?

    City Palace Hotel is 7,5 km from Dubai Intl. City Palace Hotel is 23,6 km from Sharjah.

  • How does KAYAK find such great City Palace Hotel hotel deals?

    KAYAK scours the web for all room deals available at City Palace Hotel in Dubai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at City Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for City Palace Hotel.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,5
7,1 km
Dubai Intl
7,5 km

Everything you need to know for your stay in Dubai