Hilton Garden Inn Dubai Al Mina

Very clean rooms with a nice cozy bed, Tea maker and all other amenities were upto the mark. Extremely courteous staff especially a Sri lankan by the name Chanaka. The manager of the hotel at the front desk was an egyptian by origin (unable to recall his name) was so warm and customer friendly. Washoom had a nice bathtub (my kid enjoyed it)but could ahve been larger in size. Fruit juice was way too expensive though. Did not have food at the hotel and will not comment. Overall a great place to stay with nice rooms for a good nights rest. I would definitely recommend this hotel to anyone. I am a Hilton member and would like to thank Hilton as well for the very warm stay. Hilton Dubai..here i come again.

Washroom size, pricing of beverages, would have preferred a more glitzy lobby. Was too bland to my taste. Its the lobby that gives an initial impression of the hotel. Need some improvements in that area.

room, staff, location, breakfast

Slippers and hair dryer was not available in my room. Dirty carpet

The staff were amazing! Always quick to help you out and super easy-going and positive. The breakfast options were better than I expected: even though it was the same food every single day but plenty of different options to suit any taste and the quality of food was superb! Also, there was a pool area with free towels available from 7 am to 7 pm daily and a gym (towels and water also provided) open 24/7. I took advantage of their business centre where you get two PCs and complimentary printing 24/7 as well. There were 2 shuttle buses to La Mer beach and the Dubai Mall running every day but the timing was a bit challenging - you can take a shuttle bus to the beach but then you're missing out on the Dubai Mall. But the shuttle buses were free of charge! The room was nice and we got free water and toiletries every single day.

Sometimes the room wasn't properly cleaned i.e. the rubbish bin was left full or the bed sheets were not changed although it was time for them to get changed. The hotel policy says they change bed sheets on every 3rd day of guest's stay but I honestly doubt ours were changed that frequently even though we stayed 7 nights. There is a construction site 20 m away from the main entrance although it doesn't get noisy in the evenings but there is no pavement to walk on from the hotel. So it was a challenge to get around on foot, we had to use the taxi services (I recommend Careem btw!).

The bed was nice ... but the sheet need to be adjusted more

more FREE water in the room as 2 usually NOT enough

Staff very helpful and supportive

needs discussion