Cons (-) We called two times for a shuttle service to pick up my family from the airport, but they replied that there wasn't a shuttle service. On our return to the airport we found out that there was a shuttl...
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4 stars
Carlton Downtown Hotel
Sheikh Zayed Road P.o Box 7143, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4506 9999Photos of Carlton Downtown Hotel
Overview
Providing a restaurant, bar and outdoor pool, Carlton Downtown Hotel is just a five-minute stroll from Financial Centre Metro Station. Popular amenities, such as a rooftop terrace, a Jacuzzi and outdoor tennis courts, ensure a satisfying stay in Dubai.
Guests of the hotel can unwind with a variety of relaxation facilities at O2 Spa, which features a sauna. Free wireless internet is available for guests wishing to stay online while travelling. It also features a sun deck with impressive city views.
This elegant hotel offers rooms with an en suite bathroom, air conditioning and a TV. They each offer slippers, a mini bar and bottled water.
In-house dining options include Bayty Restaurant and Deli Grind, which both serve dinner. The on-site restaurant, Fort Andres Bar & Restaurant, serves Asian cuisine.
Carlton Downtown Hotel is moments from Chelsea Tower and a five-minute drive from Dubai International Financial Centre and The Index. Free private parking on site is available for those with a car, or an airport shuttle service can be requested.
Latest deals for Carlton Downtown Hotel
Deluxe room
Classic room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Carlton Downtown Hotel
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchen
- Kitchenette
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
General
- Family rooms
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Washing machine
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
Workspace
- Fax/photocopying
- Desk
Things to do
- Beauty salon
- Night club
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Outdoor
- Terrace/Patio
Reviews of Carlton Downtown Hotel
8.5
Very good
3998 verified ratings
Wonderful
1846
Very good
765
Good
553
Okay
251
Fair
196
Mediocre
118
Poor
269
Summary of reviews
Guests say
The hotel enjoys a great location that guests find very convenient, particularly for shopping and accessing public transport. However, there are significant concerns regarding the service and cleanliness, with multiple guests reporting rude staff and inadequate room cleaning. While many appreciated the spaciousness of the rooms and the comfort of the beds, some found issues with the breakfast options and the lack of necessary amenities. Overall, guests feel that improvements in service and cleanliness are needed.AI-generated from customer reviews
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Score by provider
8.5 out of 10
1579 reviews
8.6 out of 10
377 reviews
8.3 out of 10
5 reviews
8.5 out of 10
2 reviews
8.4 out of 10
2 reviews
All reviews
Pros (+) The hotel is located at the best spot in Dubai. It's right next to the metro, and it's behind Dubai Mall. The rooms are very clean and very big. I got two bedrooms and two bathrooms and large living r...
Cons (-) The front lobby was a little bit small, it's like you're sitting next to the people who are checking in with the front desk, there is another lobby with a cafe but still the front lobby is where you w...
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Location
Sheikh Zayed Road P.o Box 7143, Dubai
What's nearby
- Emirates Towers1.2 km
- Burj Khalifa1.3 km
- Dubai Aquarium & Underwater Zoo1.5 km
- Dubai Mall1.5 km
- The Dubai Fountain1.5 km
- Jumerah Mosque2.9 km
- Zabeel Park3.1 km
- Kite Beach5.8 km
- Dubai Museum6.4 km
- Grand Mosque6.5 km
- Sheikh Saeed Al Maktoum House6.7 km
- Gold Souq7.5 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Carlton Downtown Hotel
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | R3 845 |
Average price (weekend night) | R1 445 |
When to book a room at Carlton Downtown Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Carlton Downtown Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in DubaiGood to know
Value for money | 8,4 |
|---|---|
Distance to city centre | 1,4 km |
Nearest airport | Dubai Intl |
Distance to airport | 10,2 km |