Courtyard by Marriott Dresden

TV was good that it had access to internet. Location close to Medical Association which I had a conference in. Staff reception welcomed me and did a fast check in with free bottle of water at 1 am.

Not your typical marriot experience. When you compare it to other marriots around the world , big difference. You dont feel that they go the extra mile or in marriot standards that I've seen in other countries. I had booked an nonrefundable booking but made a mistake in the dates , talked to the reception if I can change the dates or if anything I can do. The answer was sorry cant do anything. Its 100% correct and right and I understand that's my mistake, yet similar situations happened in Marriot Jordan Dead sea and they offered to give me other nights and simply just change the dates as its already been paid for. So basically just didnt feel the standards of Marriot. Much cheaper 5 stars Hotels were available but I thought Marriot standards are worth than stars, apparently I was wrong. Didnt get a King size bed room even though my booking was so, due to availability.

The staff was very friendly and available also at night-time. The pool and sauna fulfilled our expectations, the cardio gym equipment was a bit dated but acceptable and mostly working.

The hotel and in particular the rooms are in quite run-down shape and need refurbishment if they wanted to be on-par with other international Marriott hotels. The rooms have a cheap flooring and are in general pretty dark. Cleaning of the room was bad: the floor had sticky patches and chocolate crumbs from the previous guests. Swiping a wet paper towel on the floor resulted in the towel being black from all the dirt, which shows they rarely if ever actually properly wet-clean it.

Parking included.

The shower drain did not work. Water pooled in shower.