NH Dresden Neustadt

This is a modern hotel with nice and friendly staff. Easy access to the center of the city, as well as to the main roads outside Dresden. Breakfast is quite good.

For a four-stars hotel, it seems too expensive and lack of basic ameneties. First the breakfast is only 'good' and very expensive with regards to what you get. The parking also costs too much for an hotel that is not in the center. The air conditioning was too weak also. I also expect this level of hotel to put some water bottles as a curtesy for the guest, as usually done in 4-stars hotels. Bottom line, I have been to hotels with 3 stars that are much better and have greater value for money.

They squeezed out the last cents by choosing the cheapest toilet paper. Eggs at the breakfast buffet are all cooked to the fullest degree possible.

The bed was very comfortable, as would have been our rear facing bedroom, if the air conditioning had been working. Breakfast went a long way towards redeeming the NH of its other faults and was superb both in (buffet) choice and quality.

We booked the NH en route to Poland because it was advertised as having air conditioned rooms - the outside temperature being 39deg.C. Unfortunately we were too tired to ask for another room, but at checkout, the gentleman next to me was complaining about exactly the same issue - the air conditioning unit made lots of noise, but created no cool air at all, from this I assumed that the advertised air conditioning was not actually functional. Sunday night dinner was an all you can eat buffet, but at €25 each, represented poor value for money. The waiting staff also made us feel uncomfortable by snatching away our plates the moment we had completed a dish, even if one or the other of us was still eating at the time. A large, black, crawling insect in the bathroom had my wife screaming on the toilet in the morning.