Book Dollar hire cars in Fairbanks

Reviews for Dollar in Fairbanks

Recent reviews

Traveller rating

Excellent

15

Good

4

Okay

1

Mediocre

1

Poor

0

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car was cleanfriendly staff

get the cargreat price

rented the cargreat experience

car i reservedpick up and drop

9.6

FRIENDLY PERSONNEL AND GOOD AUTOPros:COURTEOUS, FRIENDLY AND INFORMATIVE PERSON AT COUNTER. UPGRADED AUTO FROM ECONOMY TO SMALL SUV FOR SAME RATE.Reviewed Aug 10 2016

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10.0

Pros:Great service.Reviewed Feb 12 2018

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3.6

never gainCons:had a printout confirming my reservation which was conveniently lost - they couldn't find me anywhere so a new reservation was going to cost me THREE times the original amount. Ended up with a Yaris which had manual mirrors, no cruise, no overhead light for TWICE the original price. Final bill was totally wrong - charged me $300 for four days of an upgrade, etc.Reviewed Jul 12 2016

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10.0

We got a nice vehicle ( a Nissan Altima) during aPros:Fast and friendly counter service. The car was out in front of the airport and it had plenty of luggage space. Dollar rental had an easy pick up and return. HomerCons:We like the car we rented!Reviewed Aug 1 2016

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10.0

Excellent experiencePros:Friendly service at pickup and drop off, ran great, clean and comfortable! I appreciated the price adjustment made when my travel plans changed and I returned the car early. Thank you!Reviewed Sep 18 2016

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8.4

Pros:yes staff was a joy to work with.Cons:will be using service in the futureReviewed Jul 4 2019

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9.6

Pros:Easy handling and easy to leave the carReviewed Jul 11 2016

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10.0

ConvenientPros:They gave us a Toyota Camry with less than 1k miles. Location was at the Fairbanks Airport and that made it convenient for pickup and drop off. The agent was courteous as well helpful as she directed us to a good restaurant. I would rent from them again.Reviewed May 30 2016

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6.0

Cons:The operational safety of the vehicle could have been better. The vehicle had very poor traction on the icy roads and had a lot of previous damage not noted before driving away from the lot. The alignment of the vehicle was not nearly 100%, but drivable for someone familiar with the roads in Fairbanks during the winter. Overall, I suggest checking the alignment before future rental.Reviewed Mar 5 2021

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8.0

Pros:Staff is very friendly and quick. The pickup/dropoff is outdoors and Dollar is furthest away, Dropping off with bags can be a pain since you have to go in the terminal to get a cart first, sometimes staff will pull the car up to the curb if they aren't too busy. they did it for me twice.Cons:Just the parking situation but being Fairbanks Alaska, most things are rustic which should be expected.Reviewed Dec 2 2020

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4.4

Cons:They told me the right side had "some kind of damage" prior to renting the car. I didn't see anything. On the last day, the rear right tire exploded on the highway. I changed the tire and got on my flight at 6 AM. The kiosk was closed so I left her keys in the drop. I then received a call from them that was very belittling. They told me that I should expect that they could just rent the car out with a spare tire on it and that I will have to pay. I assumed as much, but the tone was offensive. Then they charged me $50 for"smoking" I was at a cabin where we had a camp fire. There was "ash and smoke smell" in the car. The whole experience made me angry. The insurance called about the spare tire. I'm sure I'll pay $300 for it. Long story short... These guys are terrible.Reviewed Jun 6 2016

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7.6

Would not recommend a sedan for Fairbanks in the winterPros:The car was clean and good on gas.Cons:The car did not have adequate tires or all-wheel-drive for anything outside a completely clean Road. The car would be perfect in the summer!Reviewed Mar 19 2018

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• How many car hire locations does Dollar have in Fairbanks?

  Dollar has 1 car hire location in Fairbanks. Take a look at our Dollar hire location map to find the best car hires near you.

• Does Dollar have a car hire location at the airport: Fairbanks airport (FAI)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Fairbanks airport (FAI)?

  Yes