10.0 ExcellentMar 15 2022
It was easier to navigate online with your company than some others. I was able to get a vehicle at the last minute.
10.0 ExcellentOct 10 2021
Fast pickup, minimal paperwork, friendly, shortest line, zero hassles, clean new car in great shape, super fast and smooth dropoff. It was actually the easiest rental car experience I have ever had. Pleasantly surprised!
10.0 ExcellentJun 6 2021
pick up was easy due to Fairbanks being such a small airport, and person at counter was helpful and efficientA visual (e.g. a map posted at the counter) of where Dollar vehicles are in the Rental pick-up lot could make finding the vehicle easier, though it is a small lot and wasn't too difficult.
8.0 ExcellentMay 31 2021
Received an upgrade, which was great.The windshield was badly cracked that reduced visibility. The pickup representative was quiet and didn’t communicate enough.
10.0 ExcellentMay 26 2021
First experience renting a vehicle. Had good gas mileage and the staff was very helpfulIt was all great! Break pedals were a little touchy, probably should be checked out
6.0 GoodMar 5 2021
The operational safety of the vehicle could have been better. The vehicle had very poor traction on the icy roads and had a lot of previous damage not noted before driving away from the lot. The alignment of the vehicle was not nearly 100%, but drivable for someone familiar with the roads in Fairbanks during the winter. Overall, I suggest checking the alignment before future rental.
8.0 ExcellentDec 2 2020
Staff is very friendly and quick. The pickup/dropoff is outdoors and Dollar is furthest away, Dropping off with bags can be a pain since you have to go in the terminal to get a cart first, sometimes staff will pull the car up to the curb if they aren't too busy. they did it for me twice.Just the parking situation but being Fairbanks Alaska, most things are rustic which should be expected.
8.4 ExcellentJul 4 2019
yes staff was a joy to work with.will be using service in the future
10.0 ExcellentMay 30 2019
Pick up and drop off were smooth, quality, clean vehicles.There were two unreported scratches (one was 12" long) on the vehicle so a few minutes were spent running back into the booth to make sure they knew about them before I drove the car away.
7.2 GoodMay 18 2019