Book Dollar hire cars in Cape Canaveral

Cape Canaveral, FL, United States
Sep 26 — Oct 3
Cape Canaveral, FL, United States
Sun 26/9
Noon
Sun 3/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Cape Canaveral

Overall rating5.3 OkayBased on 33 reviews
Cleanliness
5.8
Comfort
6.1
Overall
4.8
Pick-up/Drop-off
4.1
Value for money
5.5

Recent reviews

Traveller rating
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Find reviews that mention:
3.6
One way rental from Cape Canaveral to OrlandoCons:1. Cape canaveral clerk could not find my reservation despite the dollar rent-a-car confirmation number given to me by kayak. He then proceeded to hand me a rental contract in somebody else's name, despite having given him my license. 2. I attempted to call Dollar customer service to get assistance, because the clerk in Cape canaveral was proving useless. The email from Kayak said that Dollar will provide customer service, and listed an 800 number. When I called the number, I got a recorded message saying they were closed in order to celebrate Presidents' day. I had zero recourse on that day. 3. The car they gave me was filthy. Stains on all seats, dessicated apple core left in the door. This car was sitting on their lot, in a slot indicating it was ready to go, but clearly it was not. 4. I had to "opt-in" to their automated toll system, but the clerk never told me and I never had the opportunity. So instead, lacking exact change, I drove from Cape Canaveral to Orlando on all back roads, which doubled my travel time.Reviewed Feb 18 2016
review fromkayak
5.2
Port Canaveral owner/clerk racistCons:I'm a white woman traveling with my husband and kids. There was a line of people waiting to pick up cars, many white, one Hispanic, one traditionally-dressed Muslim. All the white people got cars with no problem. The Hispanic man was refused a rental because he didn't have proof of his own personal car insurance. (I have never ban asked for proof of insurance in any of my past car rentals, and was not asked the day I was at the Port Canaveral Dollar). The Muslim woman wearing a headscarf presented her reservation papers from the travel site and was told the "reservation wasn't in the system" and he could only give her and her family a car for over $400. Her reservation- clear on her printed paperwork- was for less than $200. I'm not sure if she and her family ever got it straightened out at the airport (the only option he presented). It seemed obvious from his demeanor that he didn't want to serve these non-white customers. Dollar needs to investigate this man- if only to protect itself from discrimination lawsuits. It was shameful.Reviewed Mar 29 2016
review fromkayak
10.0
Totally convenientPros:We went on a cruise and were picked up immediately by a shuttle that took us to pick up our car. The gentleman that picked us up helped with our bags and was friendly. Our reservation was suppose to be at 12 but we were able to get our car a few hours early. It was convenient, accommodating, the car was in nice condition, staff was friendly, and the price was very affordable. Will definitely be doing business with them again.Cons:I have nothing that I was not happy with my experienceReviewed Oct 7 2018
review fromkayak
3.6
Poor serviceCons:We waited for one and a half hours at the Carnival Magic terminal. Finally a driver from another rental car company picked us up and took us to the Dollar Rental Car office. We called 5 times to check the status of the shuttle and were told every time it's on its way. Once we got to the rental office the gentleman that was on duty was very extremely rude. He also mentioned oh yeah you were the ones that called all those times as if he was very annoyed by It. He processed my rental very quickly just to get me out of there. He did not ask who the driver would be, me or my husband, or if we wanted to take advantage of the Rental Car Coverage or decline it. The next time I am in the Port Canaveral area I certainly will not be renting from this location as my time is worth more than that and I am a paying customer that deserves to be treated with the upmost respect.Reviewed Mar 21 2017
review fromkayak
3.2
Pickup shuttlePros:Car return was easy and quickCons:Our rental pickup was from (N ATLANTIC AVE, CAPE CANAVERAL, FL), we were supposed to be picked up from port Canaveral which is 3 miles away from this office. They have only 1 shuttle, we waited for 2 hours for a pickup. The rental office never pick up the phone .we tried to call the headquarters numbers, even the managers couldn't get hold of them or do anything for us . SO IGNORANTReviewed Sep 9 2018
review fromkayak
10.0
Pros:Front desk was very quick and helpful. Couldn't have been betterReviewed Dec 8 2019
review fromkayak
7.2
Not enough staff.Pros:The Port Canaveral office is VERY busy on a cruise morning. We spent about 15 minutes waiting to turn in the car and another 30 minutes standing waiting for the shuttle to the ship. Needs some more staff.Reviewed Jan 19 2017
review fromkayak
4.0
Terrible Customer ServicePros:The car was clean... that's all.Cons:The gentleman who helped me when I picked up the rental was extremely short with me. He refused to look me in the eyes and mumbled so quickly I had to have him repeat himself several times. He seemed upset to have to be there. The car itself was so itty bitty, it was hard to hear yourself driving. I arranged to drop off the car at 5:00 pm on a Saturday. Apparently they closed at 3:30. No big deal, except they left no envelopes outside for after hour drop-off. I called the 1-800 number and explained my situation; the woman on the phone seemed like she didn't want to deal with me and transferred me to "directions". The gentleman who answered could not stop reading from his script. I finally asked him if I could speak to someone who could actually help me, he said, "Sorry. I don't know what to tell you." How rude! I left the keys and the next day called to check in and make sure everything was ok. I was cut off from speaking and was told I was charged $15 for the gas being below the full line. It was literally JUST below the full line! MAYBE a gallon worth. MAYBE! To top it off, I watched my credit card have 4 different pending charges for $188, $141, $130, and $47. Ridiculous. Never use them!Reviewed Oct 22 2015
review fromkayak
6.0
KCons:Office was empty when the shuttle dropped us off at the rental office. It took awhile for the employees to come out of a break room to assist us. No greeting, just negative body language of not willing to work from every employees :(Reviewed Aug 15 2016
review fromkayak
2.0
Dollar would not honor pricePros:NothingCons:Dollar would not honor price and reservation from Kyak. Wanted to charge me 3x the price. Horrible. Bait and switch and nothing you can do about it.Reviewed Apr 18 2016
review fromkayak
4.0
Slim pickingsCons:They had no suv's that we rented. They gave us a dirty mini van and called it an upgrade.Reviewed Feb 20 2016
review fromkayak
5.6
Pros:We got a van like we asked for.Cons:It had gross spilled cap all over the front cup holders. Sand throughout the entire vehicle. Found dried up food on the side of the seats. Just needed to be detailed!Reviewed Mar 29 2016
review fromkayak

Where can I find Dollar hire cars in Cape Canaveral?

6799 N Atlantic Ave, Dollar car hires

Address

6799 N Atlantic Ave

Hours

Monday07:30 - 15:30
Thursday07:30 - 15:30
Friday07:30 - 15:30
Saturday07:30 - 15:30
Sunday07:30 - 15:30

Phone

+1 321 799 2945

Good to know

Most popular car type

Luxury

FAQs about hiring a car from Dollar in Cape Canaveral

  • Luxury (Audi A4 or similar) is the most frequently booked car hire type from Dollar in Cape Canaveral.

  • Dollar has 1 car hire location in Cape Canaveral. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes