Good to know
Value for money
Distance to city centre
|Santa Ana J. Wayne/Orange Cnty|
Distance to airport
|"Beautiful property and updated rooms"||(in 9 reviews)|
|"The staff are excellent"||(in 48 reviews)|
|"Excellent location and everything very clean!"||(in 37 reviews)|
|"First room was a disaster"||(in 24 reviews)|
|"The parking fees!"||(in 9 reviews)|
|"You have to pay fir parking"||(in 27 reviews)|
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Staff and breakfast were amazing
Wish they had queen rooms vs. 2 doubles
nice but not great
the overall facility was nice. clean. staff was amazing.
their main restaurant did not have a full menu. just basics. the food was barely average.
Location and service
Needs to improve on F&B. Better restaurants, cafe and brkfsr needed.
Watch out for the non advertised costs .
I have religiously stayed at this Laguna Cliff Marriott for close to 20 years . But on several occasions , this last trip was the worst , where your check out experience ruins the wonderful memories of the entire stay . Most customers would never come back , but the reason I keep coming back only to encounter check out nightmares . For instance . I book my room there through Kyyack who send my reservation and payment on to Expedia , who email me my confirmation number and itenerary for my 2 nights. Because of a flight councilation by AA.com I am forced to just move my 2 nights forward 1 day and notify both Expedia and the Laguna Cliff's , and they both confirm no problem no change in rates . So at check out my $159.00 all inclusive rate per night had changed a little less than $900 including my payment to Expedia for one night , and because the airlines had lost my luggage and my money and medicines and all my clothes I didn't have sufficient funds to pay the inflated rate and refused to allow me to pay by check even with my bank president on the phone garrateeing available funds . So I had told the manager I had $300 in cash for an emergency , to which she said use your emergency cash or don't leave the property . So I left with $25 dollars to get to San Jose to meet with Ebay and then back to LA for my flight home . I was able to sell my $1200 iPhone for $550 to enable me to have a place to sleep the next night , and in Silicon Valley $550 doesn't get you much of a room . AA.com still has not found my luggage with my billfold medicine , keep in mind I was just recovering for 2 complete hip replacements . So with no money to drive back to LA to turn my car into Hertz and fly home , I was forced to turn my car into Hertz at the San Francisco International Airport which changed my Hotwire rate of $10.95 per day for 6 days into an $895 dollar charge that included the payment I had already paid Hotwire for the entire week . Finally at AA.com's counter I explain I have no options , no money to drive back to LA to fly home and that I pleaded with her to change my ticket at no charge to fly back from San Francisco to home and she reluctantly agreed but only if I took the red eye . I explained I had not eating almost 2 days , she said do you want this deal take it or get out of my line and contact AA.com/Customer Relationships . Next
Resort fee. Valet parking not answering phone. No alternative for overnight parking besides valet of $37/night. No free bottled water for Marriott silver member, nor included in resort fee. No refrigerator. No slippers.
Set on a cliff with sweeping views of the Pacific Ocean, Laguna Cliffs Marriott Resort & Spa is an upscale, 4-star resort in Dana Point, California. It is an ideal option for couples, families, and leisure travelers seeking a tranquil refuge near the ocean. The hotel is near Laguna Beach, Salt Creek Beach Park, and numerous restaurants and shops in downtown Dana Point.
Polished, sunny rooms offer contemporary furnishings and stylish decor with generous amenities. Guests can choose from resort view rooms, pool view rooms, partial coastal view rooms, coastal view rooms, executive suites, and accessible rooms. All rooms are kid-friendly and smoke-free.
Elegant rooms and suites all feature hardwood floors, marble bathrooms, private balconies, minibars, coffee and tea making facilities, flat-screen televisions with premium satellite channels, iPod docks, complimentary high-speed wireless internet, plush bedding, crisp linens, hair-dryer, iron and board, in-room safe, cozy sitting areas, a workstation, spacious bathroom, custom bath products, and walk-in showers. Laundry service and room service are available.
Business travelers can utilize the onsite business center which is fully equipped with meeting rooms, ergonomic seating areas, fax/printing services, audio/visual equipment, and high-speed wireless internet.
Guests can lounge in the 2 large outdoor pools which come complete with a kids’ splash zone, a hot tub, a spacious sundeck area, and lounge chairs. A luxe day-spa offers therapeutic beauty services and a sauna. Tennis and volleyball courts are onsite. Paid parking is available.
Guests can dine in the upscale onsite oceanfront restaurant which serves creative American dishes.
based on 241 reviews
Value for money
Policies vary by room type and provider.
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Most popular landmarks
- Lantern Bay Park 17 m
- Doheny State Beach 0,4 km
- Dana Point Harbor 0,6 km
- Baby Beach 1,3 km
- Dana Cove Park 1,3 km
- Harbor Point Park 1,6 km