Crystal Lake hotels
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|Average price (weeknight):||R1 738|
|Average price (weekend night):||R2 350|
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With a stay at Holiday Inn Chicago Northwest-Elgin in Elgin, you'll be within a 15-minute drive of Sears Center and Schaumburg Medieval Times. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Elgin? This hotel features 10000 square feet (900 square meters) of event facilities. Free self parking is available onsite.
Pros: Nice and clean. Good restaurant!!
Pros: Bed and bathroom great
Pros: Everything about this location was absolutely superb. Rooms were excellent, facilities were amazing and the staff was incredible. Will definitely be staying here again
Pros: The room was ok, it had some food odor or a carpet smell but the room was clean in the bathroom and the sheets were ok
Cons: Yes the smell of the room it smelled like someone had just cooked I side the room also it didnâ€™t have enough tv channels to offer they were all old boring channels!
Pros: Location was convenient for our needs .
Cons: Power outage for an hour , needed late check out due to a funeral requested at time of check in and could not get an answer until day of departure then was told 1:00 pm until we checked out then they said it was 3:00 even after asking on Saturday morning .
Cons: Management was very difficult and no out understanding when he couldn't find my reservation in his system even after i provided my confirmation number name and photo he was rude and treated me like i was lying like and like a child
Pros: This Holiday Inn was so Quiet and I need the rest. And the room was super clean. Think for my please of mine.
Cons: That we got to pay for delivery charge. For the Crystal start/fresh. Now I like that the breakfast on the Crystal menu Give the calorie count.
Pros: Very clean and streamlined. Decor was pleasant.
Pros: Clean, great restaurant, nice room. Very good breakfast.
Cons: Staff were not aware of pet charges and attempted to bill me 150% of appropriate charge. Had to negotiate, twice, with front desk staff - who initially claimed that the fee schedule wasn't posted anywhere and that my dog was the second ever to stay at the hotel.. Returning, ihg website in hand at their page, they backed down and removed the excess charges.
Pros: Nice place! Ate at the onsite restaurant which had very good food!
Pros: Beautiful, Clean, Comfortable bed, Quiet, and there were many families there with children and we didn't hear people while in our room. We would definitely stay at Holiday Inn Hotel & Suites again!!!
Pros: Place was great exactly what I expected
Cons: Staff was horrible front desk guy was really rude, I had checked in early for my wedding night to get my cards and they ended up booking someone else in my room so when I came back there was people's stuff scattered in my room ...front desk didnt even check to see if someone was In the room, then they proceeded to switch me rooms while giving attitude about the whole situation, first off it was unprofessional and secondly they should have never let someone in my room! I'm lucky none of my stuff was in there or I'd of been robbed blind
Get more value for your hard-earned money at the pet-friendly Quality Inn Elgin I-90 hotel in Elgin, IL, which lets you relax and focus on the people and experiences that you came for. We give our valued guests easy access to such nearby attractions as Trout Park Nature Preserve, Spring Hill Mall, Grand Victoria Casino and Judson Univ. Amenities include free WiFi, free ample parking, free deluxe continental breakfast, free coffee, meeting room, fitness center and guest laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. USD15petnight. Names on CC and ID must match.
Cons: the hotel is run down a bit but for the price . . .
Pros: The man working the front desk (after 5:00 PM but before 7:00 PM) every night was extremely friendly and helpful. The staff was friendly.
Cons: Although there was variety in the breakfast bar, when I saw the biscuits, I was looking forward to the gravy. There was none. I wish there was gravy. I'm getting very annoyed by your service bar below these questions telling me I'm not typing enough words.
Cons: The phone would ring once then stop all through night. I called the front desk at 3:00 in the morning they picked up and hung up no response.
Pros: The staff and the shower very clean
Pros: Clean and quiet. Lots of pillows although postage-stamp sized. Comfy beds. Breakfast was great!
Cons: Checkout staff very dismissive. Wi-Fi did Not work properly. It seemed to block all images in email.
Pros: The breakfast was extremely good. This was perfectly awesome.
Cons: Other than the main entrance, the card slots are nonfunctional on the other side doors to allow reentry. ðŸ˜”
Pros: Close to interstate exits. Close to family. Plenty of restaurants nearby.
Cons: Housekeeping could be more detailed. Obvious stain on ottoman, dust build up on A/C unit.
Pros: Breakfast was very good.
Cons: Bathroom had only a shower. We would have liked a tub-shower so we could have soaked in the water.
Pros: It was close to our attraction.
Cons: The lack of control there
Pros: No commentary
Pros: Everything about the hotel was phenomenal!
Cons: I wish there was a time or way we knew when room service was coming because I got woken up by the room service
Enjoy having the space to spread out and relax when you stay at our Comfort Suite hotel in Elgin, IL. Our smoke-free hotel is close to Judson University, Sears Centre Arena, Leafs Ice Centre, Elgin Sports Complex and Randall Oaks. Each guest can enjoy our free breakfast, free WiFi, free weekly newspaper, meeting room and fitness center. Each spacious suite comes equipped with a TV, coffee maker, iron and ironing board. Join our Choice Privileges program today and start earning rewards points with your next stay.
Cons: Elevator broke during stay and I was on 3rd floor so had to walk stairs and carry luggage down 3 flights if stairs. Also there was a disturbance in parking lot with police 4-5 vehecles there for over 2 hours so could not park or enter front of hotel
Pros: the hotel is clean and the staff is great, this is my second stay at this hotel and If the need arise again I will use this hotel brand again
Pros: King bed comfort until the blood stain was noticed on the inside of the quilt in the morning.
Cons: Filthy quilt, blood stained. Complained to desk clerk and she told me she would inform the supervisor he would make adjustment to Bill. Haven't heard anything yet.
Cons: Wished they had a bigger workout center. But otherwise great stay.
Cons: A bar is on the back side of the hotel. The music was very loud until 2 am. The beds were too firm. The water pressure was bad. The t.v. was too small for the room.
Pros: Desk manager provided me with a diet coke. Thank you!!!! Provided pull out sleepers. Very convenient when traveling with young children.
Pros: The bed in this hotel was very comfortable. I also liked that there was a microwave in the room, since most hotels only have a community microwave. Good location off I-90. Free WiFi.
Cons: There was mold on the shower curtain. The pillow cases also had some small stains on them, which is gross. The fleece blanket provided in the closet smelled very bad.
Pros: Convenient location
Cons: Paper thin walls. No exhaust fan in bathroom to clear out humidity from shower. Broken outlet in bathroom made it tough to dry hair. Average hotel, great staff...
Pros: The rooms were big and spacious, very comfortable and the breakfast buffet was good
Cons: Nope we had no complaints!
Pros: Late check out ... most places are usually 11 so that extra hour at noon was really nice.
Cons: The pool looked cloudy when we first went in .. then we went back to them room came 5-6 hours later and it looked dirty like brownishso was worried about getting back In.
Country Inn and Suites is where you get that Country Hospitality. It's that friendly front porch feeling that invites you to come inside, and the warm and cozy fireplace that makes you feel not-so-far from home.It's the come-when-you're hungry breakfast bar, and the extra little efforts that make the difference between us- and all of the others. It's the consistency you can count on,always at just the right price. Hospitality is what brings back-and why our guests say they will stay again.and again. 2019 TripAdvisor Certificate of Excellence winner.
Cons: Floor in swimming area was filthy. I did not use pool again.
Pros: Great breakfast. Comfortable bed. Enjoyed the hot tub.
Cons: The lady working the front desk when I reserved a room was extremely rude, unkind and unwelcoming. She was put out if you asked her any general question such as what time is breakfast- she was inconvenienced to help customers -it was truly awful.
Pros: Bed was perfect for a much needed nights rest. The staff went above and beyond to handle an issue I had due to a mistake online.
Pros: clean close to everything needed. people very attentive.
Pros: Location is good
Cons: The shower head in our room was replaced with a hand held shower head and the water pressure was horrible.
Pros: Guest laundry room
Cons: Everything was as I expected
Pros: Location of property great. The housekeeping staff was wonderful!
Cons: Needs updating. Shower fixtures loose, tile and light fixtures in pool area broken.
Pros: Location near the expressway was exactly what we needed for a sports event near by.
Pros: Convenient and pleasant
Pros: Great location. Nice staff. Good breakfast. Love queen sized beds!
Cons: Dated but clean and comfortable
Pros: Friendly staff. All locations and times.
Cons: Struggling to think of anything. A tiny nit pick, shower curtain had a tear.
Pros: Location and good breakfast. Excellent coffee.
Conveniently located off of Route 31 North and Interstate 90 and a short commute to downtown Chicago. The Hampton Inn Elgin hotel is set in the heart of Kane County. Elgin offers world-class arts and entertainment options for all ages as well as the nationally acclaimed Gail Borden Public Library. The Grand Victoria Casino, vibrant art galleries and performance spaces, high-quality public museums and many restaurants anchor Elgin’s recently redeveloped downtown. The Hampton Inn is located just a mile from the Judson University, offering convenient accommodations for visitors to the institution. Combining comfort with value, the Hampton Inn Elgin hotel offers a full package of amenities for work and relaxation. Check into an inviting guest room with free WiFi, a desk, clean and fresh Hampton bed®. Start your day right with Hampton’s free hot breakfast or, if you’re in a rush, grab one of our free Hampton On the Run® Breakfast Bags, available Monday through Friday. Get down to work at the business center or spread out in our spacious lobby. Have fun and maintain your exercise regimen with our indoor pool and fitness center facilities. There’s always free tea and coffee and a friendly face in our newly renovated lobby should you need any advice on what to see and do during your time in Elgin.
Pros: Conveniently located off of I-90. Hotel was super quiet when we were there but I'm assuming because they are currently remodeling the entire hotel. It was great already but when remodel is finished it'll be excellent. Very clean despite construction.
Pros: It was very clean and staff was friendly...would stay again for sure
Cons: The pool wasn't in service and had been out for some time like over a month no notice of that on the website also toaster wasn't working during breakfast and eggs were cold
Pros: The room is very clean.
Pros: Very nice very friendly very clean
Cons: They ended up charging me twice for the room still trying to get them to charge it back to me
Pros: They offered the typical free continental breakfast variety but they always get bonus points from me for offering biscuits & gravy... Although the gravy was clearly made with old sausage patties from the day(s) before. All doors lock at 11pm for security.
Cons: An ant was found in the bed. There was only 1 though and it was very large.
Pros: Breakfast was fabulous !!!!
Cons: Was not told in advance that the pool and hot tub would be out of service .
Pros: Clean and comfortable.
Cons: Freeway noise if window was open
Pros: No complaints at all. It is a very nice property...check in was a breeze, super quiet, and we slept well on the beds. Would have been nice to have a microwave, but not really a big deal at all. We would absolutely stay here again.
Pros: The entire staff was friendly!
Pros: Staff was helpful. We liked the parting bag with the water, muffin, fruit, energy bar, napkin. That was nice for the road.
Cons: The "new" washcloth had personal hair on it! Yuk!
Pros: I always try to stay at a Hampton Inn when I’m traveling because they’re always comfortable, clean, inexpensive, and have a great free breakfast with hot foods.
A stay at Lexington Inn & Suites NW Chicago Elgin places you in the heart of Elgin, a 3-minute drive from Santa's Village and 7 minutes from Arboretum of South Barrington. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
Cons: The staff could have been a lot better. After having to wait 30 minutes because their system was down they gave poor customer service. I had a couple of friends meet me because we were all attending a festival and I was taking long because of the wait. The staff tried to add more people to my reservation for an extra cost before even asking me if they were staying the night. I find it to be very poor customer service after having to wait patiently for so long and then right after try to get more money out of me.
Pros: The people was friendly
Cons: Everything else
Pros: Accessibility to the toll road/expressway
Cons: Check in staff made me wait over 40 minutes to get room key. Said there was a problem with their 'system' even though I had a confirmation number and my card had been charged. Breakfast consisted of store bought mini-doughnuts and mini-muffins
Cons: I was very dissatisfied with the overall hotel . The pictures were a false representation of what room actually looks like.
Pros: Good costumer service..
Cons: My room was not cleaned and it smelled like mold.
Pros: Very clean and organizing...
Cons: The A/C was too noisy!!!
Pros: Really nice rooms, a pool and breakfast. Really should be more than 1 star
Cons: Dingy,stinky hallways.Room seemed clean-ish,towels were noticeably stained.Breakfast was white bread to put in slowest toaster ever,stale muffins or sugary cereal.Pool was out of order.Got a freaky vibe from the place.Few cars,snow covered,never moved.
Pros: Location and how quite it is. Price is also reasonable
Cons: Bathroom was a tad dirty.
Pros: Bed was nice room was clean
Cons: Place was old, staff didn’t know I was coming or used this web sight.
Pros: The Bed's
Cons: The Pool, Breakfast, and the vending machines.
Cons: The hotels says they allow pets but told me I couldn't bring my dog in
With a stay at Candlewood Suites Elgin in Elgin, you'll be near ski lifts, within a 15-minute drive of Sears Center and Randall Oaks Golf Club. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Pros: Very clean and nice. We stayed one night and had all the accommodations we needed and more.
Cons: We were awakened at 4:30am by room above us partying. I tried to call front desk and phone had no dial tone. I tried to turn lamp on and it didn't work right either. I will not go back there.
Cons: I have stayed in this particular hotel many times, it has normally been a great experience. This stay was terrible. a very loud all night party down the hall. pot smoke from the party so strong it caused a headache and nausea and make our clothes reek. Told the front desk person, she couldn't have cared less, told me I was wrong and that they were smoking outside. IF she had actually checked the situation like she said she would she could not have helped but to smell the extremely strong smell and see the foggy air in the hallway. These are supposed to be non-smoking rooms. Will not stay there again. All the front desk lady had to do was apologize instead of telling me I was the one with the problem.
Pros: It did not smell like smoke!!! And we found out it is pet friendly. : ) Will be bringing the fur baby next time.
Cons: Not as clean as I would like, a bit dusty. The bed was fresh and the bathroom was clean though
Pros: Clean spacious room and friendly helpful staff
Pros: Very clean and comfortable
Pros: Clean Comfortable Beds and rooms..love this hotel
Cons: No breakfast served in the mornings
Pros: When we arrived there is not a covered portico for inclement weather! The front desk gal was pleasant but said oh by the way the elevator is broken and you have to carry your luggage upstairs and when we asked for a first floor room we were told there wasn’t one! There was only 3 cars in the parking lot so that couldn’t be the truth. Our room had stained carpet! Curtains were damaged and the sofa was not broken and not usable! I have pictures. The bathroom and kitchen were clean. The bed mattress was average but old. We had to stay due to a family death and it was the closest one to family but we will not be returning.
Cons: When we arrived there is not a covered portico for inclement weather! The front desk gal was pleasant but said oh by the way the elevator is broken and you have to carry your luggage upstairs and when we asked for a first floor room we were told there wasn’t one! There was only 3 cars in the parking lot so that couldn’t be the truth. Our room had stained carpet! Curtains were damaged and the sofa was not broken and not usable! I have pictures. The bathroom and kitchen were clean. The bed mattress was average but old. We had to stay due to a family death and it was the closest one to family but we will not be returning.
Pros: Free laundry, convenience store, nice size rooms
Pros: The price
Pros: the front desk was wonderful. Do whatever you need to do to keep him. The others, not as friendly. I liked the Set up of the store! The free wash/dry laundry is GR8! These are the little extras that will keep me as a forever customer. Rm217
Cons: The in room a/c is antiquated and needs to be upgraded to central air and heat. I'm aware of the MAJOR cost of this, but the odor from these older units is bad. If not for the full kitchen, large bathroom and lobby amenities I would've complained
The Super 8 Elgin is conveniently located just I-90 and Hwy 31 N, just 20 miles west of O'Hare Airport. The new All State Arena and the Grand Victoria Casino are only minutes away. Enjoy plenty of shopping opportunities at the nearby Woodfield Shopping Center, Huntley Factory Outlet Mall or the Springhill Mall. Your children will enjoy Santas Village and Racing Rapids or a canoe trip down the Fox River at the nearby Canoe Shack. The Super 8 Elgin is 2 miles from the Elgin Sports Complex, Elgin Symphony Orchestra and Hemmens Cultural Center. We provide free high speed wireless Internet, complimentary SuperStart Breakfast, Business Center and guest laundry facilities. Our rooms feature micro-fridges, coffee makers, hair dryers, alarm clock radios, irons and ironing boards. We have 27 inch satellite TV with 4 HBO channels and ESPN. Our professional and friendly staff is available 24 hours a day to welcome you at the Super 8 Elgin.
Pros: The room appeared clean and orderly.
Cons: The attendant had given my booked room to another patron. Had to wait nearly 30 minutes while he got telephone assistance to correct the problem. The room was nice and clean however the room to the side of ours was noisy the whole night. The noise was audible even from the hallway but nothing was done to deal with the noise. It was impossible to sleep. For all of the inconveniences, it felt like a waste of money. Breakfast in the morning- nonexistent.
Pros: Beds were comfy, location was great.
Cons: clerk refused to give us a smoking room, even though there was availability. Said online reservation was set in stone, including room number. That was ludicrous!
Cons: Everything! Motel was dirty, holes in the carpet in our room, garbage outside everywhere! I will not be staying there again!
Pros: It was easy to get to and from places around the area. The bed and the pillows were very comfy. Having the fridge made it easy to save money on food
Cons: There was a lot of noise from the outside traffic. The staff should be a little more alert to their customers and Acknowledge them. Having that friendly smile and welcoming hello or good bye makes a great impression.
Cons: Noise levels. Other patrons excessively loud passed 11 pm and before 5 am. Get very little sleep. Front desk was notified, nothing done. Didnâ€™t even call the rooms to quiet them down.
Pros: Breakfast was ok.. That's it.
Cons: Me not having 450.00 dollars stolen from my account from the hotel for a bogus Trump up smoking charge.. I wasn't told or shown any evidence of me smoking they just charged my card three times. Twice without permission..SMH Sucky Hotel for sure.
Pros: Always a clean and pleasant place to stay.
Pros: Clean comfortable rooms
Cons: They are in the process of remodeling and never said anything about it at check in...a lot of noise and banging during the day
Pros: Was Clean.
Cons: People next to me were loud. I could hear people walking upstairs. When people took a shower I could hear the water running. The beds are too hard to sleep on. Too expensive for a noise stay overall.
Pros: Room was clean
Cons: Could not check in an hour early unless I paid extra.