Crucecita hotels

Pros: The entire staff was extremely professional. They would fix problems in no time and always with great attitude. The location of the hotel is excellent and the do a great job in keeping the facilities in optimal conditions.

Pros: The service of the staff excellent

Cons: Everything

Pros: Perfect hotel, perfect view!

Pros: The staff, the food and the facilities.

Cons: N/A

Cons: Very old hotel.....with a lot of restrictions. Would not recommend staying here

Pros: This is a very nice place to stay especially if you travel with small children. There is even a kids club where you can leave your kids for free (if they are older than 4 yrs) or you can pay for a babysitter if your child is younger. Anyhow, we were very happy with the location and staff. Oh, and btw, the water was great!

Cons: Many, many stairs everywhere! On the bright side, that's good for your health :)

Pros: The staff is absolutely amazing. They move like their hair is on fire. They are relentlessly attentive, very professional, bilingual for the most part, and cheerful.

Cons: There were a couple of small maintenance items that needed attention when we arrived. A light switch didn't work and there was a small drip off water coming from a HVAC panel. Both were fixed within 20 minutes of our arrival. Other than that we had zero complaints.

Pros: the rooms and the location were well worth the price. The restaurants were good, the staff was friendly.

Cons: I did not like how they wanted to charge everything to the room or cash, it was such a hassle to use a credit card. The ATM ate my credit card the second I put it in and was a pain to get it back.

Pros: Loved the comfort, big room The beaches are the best for a hotel Staff is extremely friendly

Cons: Food was not great, but you can find amazing food on the beach

Pros: Staff at hotel very friendly

Cons: Pool entertainment by staff was inappropriate (language , gestures ) there are lots of kids in the pool

Pros: Some of the staff are really nice!!

Cons: The “long lines” in each restaurant to have breakfast or lunch* The worst part of the trip.... The elevators one was damage and the other one was not working properly. The cleaning mainly in the restroom is not the best....

Pros: This is a very good medium priced hotel for families. There is lots to do, value for money is very good, the beach is excellent, the bay is quiet, and the food service is very good value. Our only comment is that when full the property seems quite crowded, but that is a small matter. For good value, high quality, Barcelo delivered.

Pros: The guy who gives towels on the pool very nice and helpful I think his name is samuel. Guys on the kayaks were super nice and always with a smile. One more thing Maria on the restaurant "la tortuga" she was very nice always greeting us and very helpful Good job Maria!! Last but not least. Mr. Reyes was very nice always with a big smile and ready to help!!

Cons: People on the front desk were on the bad mood not nice at all they were kind of rude I would say. Except Laura on my last day there I talked to her and she was very nice and helpful, the others should learn from her!!

Pros: The service was excellent

Cons: The food wasn’t the best, but good. The spa services were awfull. I booked a Swedish massage and it was the worst I’ve ever had. No technic, no precission and the lady had long nails, so it was painful.

Pros: All included, excellent staff

Cons: They need another adult pool

Pros: Signature pools super clean, wonderful beach area, delicious cocktails, fun water sports. We definitely feel in love with Huatulco. The hotel is conveniently located and the sea is very calm. Management allowed us to stay an extra night at the same rate given our was flight was cancelled due to inclement weather. They also sent champagne and a fruit basket to our room to compensate for the front desk's mistake. Overall great value for the money, we'll definitely look into an adults only resort next time.

Cons: We were assigned to an occupied room at our arrival, which was very inconvenient as we disrupted another guest's stay. Once we got to the correct room, the lock stopped working, which happened like three times and was very annoying. Hallway Floors were cracked throughout the 3rd floor where our room was located. Buffets and restaurants did not have enough seafood variety.

Pros: The location of our room was perfect. The staff in the restaurant El Patio was incredible in the evening and at night beginning with the waiter Felipe. The beach front bar is amazing and the waiter and bartender Edie was very attentive and professional.

Cons: There wasn't anything about the facility I didn't like.

Pros: Really attentive staff. Beds OK, not great.

Cons: Daytime food could be better

Cons: No internet in rooms or on main areas Restaurants crowded at night ...no preference for preferred guests

Pros: The beach is very close and pool is so nice. The staff is very kind.

Cons: They have 6 restraunt, but these were opend only 2 restraunt in one of the days. Also 2 seaside restraunt was closed during our staying due to low season. (May 9-11) If the restraunt is limitted availability, they should mention on the web in advance. We were looking forward the meal with 6 restraunt so we booked all inclusive plan. It is just disappoint point of the hotel. Almost good.

Pros: The 24 hr room service was awesome! The poolside bar service was amazing. And the rooms, property and staff were amazing!

Pros: We order a room with 2 double beds and got 1 king size bed. They said they didn't have any double room available... and if we want the will charge us extra.... When we asked to change the room they charged us 65 dollars more for a kid although in our voucher from booking it was written free of charge for kids using the room facilities... Didn't help anything .we had to pay extra.

Pros: Everyone was so friendly and helpful from the moment we arrived

Pros: Good location Nice staff Clean rooms AC

Cons: The Internet doesn't work very well. You can't drink in the piscine

Pros: Everything

Pros: We liked everything. The warm welcome at check-in, the pool, the delicious breakfast! Room was big and sparkling clean with a small balcony overlooking the pool. Location is good, a short ten minute walking for a nice beach. You can also travel by taxi, they are not expensive and very reliable.

Pros: Pool was nice, food was good, hotel located in good area close to beach.

Pros: This hotel is close to very where in Huatulco. Big rooms, new air conditioning, big pool with tropical garden and lounge area. Good restaurant. Affordable.

Pros: Super clean and service. Atmosphere of a family driven business with high amount of effort and perfection. Rooms were very comfortable incl. the beds. The hotel restaurant is absolutely to recommend, very tasty food on gourmet level with excellent, unforgettable service of the senior waiter Javier. He made the change. It was one, probably the best hotel experience we had since now. Michas gracias Villa Blanca!

Cons: Nothing to complain.

Pros: Most of the staff was super friendly and informative, the location was great I Mean is not beach front but it's just great really relaxing and the pool was super Clean. And the best part was the breakfast buffet super delicious and fresh, handmade quesadillas with your choice of toppings just great love it will be coming back for sure

Cons: The beds were too hard and the fact that the rooms didn't have any fridge of microwave.

Pros: Very cool loft style room and beautiful swimming pool

Cons: The internet connectivity was not great and there were some bugs in my bathroom

Pros: Speak English. Helpful. Probably best value in this area.

Pros: Hotel Quinta Real is a great place, so quiet and peaceful. The staff was always great and helpful. We enjoyed all the facilities for our romantic week getaway.

Cons: Everything was so great.

Pros: Amazing view and super clean also housekeeping does cleaning twice in a day if needed!! We where in and out and both of the time we came back the place was spotless! Loved it ❤️

Cons: Food is not that great at this place.. a little disappointed but the view from the restaurant is breathtaking.. I would of liked a solution for the flies while eating out side I'm sure they can think of something... Is very annoying to eat with a so many of them,, it makes your meal time very unpleasant. Including mosquitoes!! Thanks

Pros: Very well kept, staff were warm and attentive, location was perfect

Cons: It was very understaffed! Also, there appeared to be no management on site.. it also lacked some basic amenities but real issue was lack of staff Erving which meant you had to go looking to get service/ a drink/ sign a bill etc

Pros: The location of the property was very relaxing, on a hillside with a view of the bay and beach, surrounded by greenery. The main town was easy to reach in 10 minutes by taxi. The hotel has a restaurant at the top of the hill that serves breakfast, lunch and dinner and a smaller cafe down the hill near the pool and beach that serves lunch and snacks. There is always plenty of staff around to help and always with a smile.

Pros: The view of the presidential suite is amazing. We moved after we reserved a grand class suite with an awful view of the las brisas hotel.

Cons: The service and food are not good at all. They could actually hire a real chef and make everything better.

Pros: It is a beautiful property located on the hillside with views of the ocean. It’s quiet and the location was quite nice. A lovely beach in front of the property…

Pros: The pool and the beach

Cons: Poor staff, the price is height for what you get

Pros: Owners are great hosts the place is quite remote so its quiet, the pool area is cozy

Cons: Tiny room, low ceiling, bad A/C. Very hot at all times it was inconfortable and way too pricey for what was given to us.

Pros: I like it because I feel safe all the time , No noise but the birds . Swimming pool just for us , healthy breakfast and delicious strong coffee make by the owners .

Cons: Nothing !

Pros: Lovely accommodation in a beautiful setting, with very welcoming hosts. Would definitely recommend going to Playa San Augustin for the day - the snorkelling is amazing!

Cons: Huatulco is very spread out and so you need to get taxis everywhere, not really an issue though as easy to do and very reasonably priced.

Pros: This really nice place is runned by Brooke and Rick; a really friendly Canadian couple; when we arrived we got a beer from Brooke and sit down by the beautiful view. It was really calm and everything looks so beautiful. The room looks romantic and nice, lot's of beautiful details, everything is taken care of. It's big, with good beds and good bathroom. You have an own terrace with hammock and great view again. The pool is nice fresh and you can jump in it every time you like; even at night...! At the central place where you can have breakfast there is also a little kitchen. You get free tapwater as much as you like (also to bring to your room) and the breakfast was nice with lots of coffee and fresh fruits. You can walk to the jungle to a really beautiful and bit rough beach, where no one is around! Brooke and Rick are always there to help you with anything or any questions and also love to chat with you :) We also really liked their dog, Tango, who is around and looks like he's smiling all the time :) :)

Cons: If you can afford it; it's a great place with nothing bad to say about it. It's not close to supermarkets, restaurants; but if you have a car or take a cab or order some food; there is no problem and you can totally relax here.

Pros: Loved the house and a little remote beach just 5mins away from the property! Great ocean view, nice host couple from Canada and their dog Tango! We even did few shots for our wedding photoshoot in the garden!

Cons: This property is located in the quiet residential are outside the main Huatulco buzz, so it won't work for those who likes crowded downtown with bars and restaurants.

Pros: The views from the rooms are beautiful. But not worth your while since the hosts are terrible. If your dream vacation is staying with your right-wing in-laws this is definitely your place.

Cons: We have travelled extensively and this is my first time writing a bad review. I have stayed in places that were definitely dirtier and sketchier, but I have never felt this uncomfortable while staying in a hotel, airbnb or a hostel. The hosts make you have breakfast with them. And while this may seem minor, it can really impact your stay. They put you in a position in which you either have to be very ackward and tell them you would like to have privacy with your partner (with whom you have planned a romantic trip) or just put up with their imposition and accept whatever political nonsense they want to discuss. I hadn't read the reviews and when I did I was sorry I had not checked what the negative reviews were about. That is to say that hosts are aware that guests feel uncomfortable (many reviews explicitly mention this and hosts have even replied to those reviews) but they continue to harass guests by sitting with them. Why not wait and see if guests want their company instead of imposing themselves? To say it's unprofessional is to downplay their behavior. And if conversation was interesting that would be one thing, but they are clearly right-wingers and want to talk about politics the whole time, they assume you hold their same views.... Toppled by very negative comments about Mexico and its people. In addition to this, rules are constantly thrown onto guests, which only adds to the ackwardness...you can definitely sense they are uptight about having guests around and want to control how you behave (for example, glass cups aren't allowed in rooms as if guests were children...but also, would it be that terrible if glasses broke from time to time?). Information about the location is missleading. You need to grab a cab for everything. Nothing is walking distance. So just be aware that you will be staying in a gated community and will be isolated from the town and beaches.

Pros: Very friendly owners and staff. Great view.

Cons: Pool filter/pump was only run a few hours per day. Therefore the pool water was cloudy and not inviting.

Pros: The hosts were super friendly! The villas are beautiful and the view is spectacular! The area is very clean and safe. The private beach is amazing. Beautiful place to come and disconnect and enjoy nature.

Pros: The room was very spacious and clean. The staff were very friendly and made us feel very welcome. We were provided with a mini fridge and a toaster. This made keeping snacks and drinks easier. We were able make a light breakfast or late night snack! The hotel was very quiet which we like. Very good meals at the hotel restaurant as well, very affordable! It was very easy to get a taxi. The hotel is in a very central location, easy to get to everything you need. We experienced an earthquake while we were there. The operations manager Hector put us at ease immediately. It was an upsetting and scary event for us! Within 10 mins we were laughing and joking. Hector made sure the guests were put at ease and we were all ok.

Cons: A larger balcony would be nice. We understand they are looking at some renovations in the future.

Pros: Nice and clean and the people very nice

Pros: The service was very good, with my pet were very kind and respectful

Cons: Pet friendly

Pros: The location, beautiful private beach.

Cons: The bed was terrible. Bathroom looked old and needed some repairs.

Pros: Staff room size

Cons: The whole facility needs to be upgraded

Pros: Friendly staff, cleanliness, gated with a guard

Cons: WiFi was very weak. Not useable. Foods and drink staff seemed to forget that we ordered foods at the pool. Cleaning staff still knocked on the door with the “Do not disturb” sign hung on the door knob. Spanish side facing out. A pre-check-out bill available the night before would be nice to review.

Pros: The setting is wonderful, the beach very secluded, the rooms all have ocean views, the spacing leaves no sense of overcrowding and the staff and just wonderful. The best place in Huatulco in our view, This was our second visit. We intend to come again.

Pros: Wonderful location, perfect size, very nice and helpful staff, great food

Cons: Difficult to find something to criticize - maybe the hotel cars were a little expensive

Pros: Accessibility

Cons: Under staffed Restaurant selection limited , not as advertised

Pros: The rooms were private and modern! The bathroom was huge and brightly lit. The bar and restaurant were fantastic. All the food we had was delicious and the open-air breakfast buffet was wonderful. I've already recommended you to a friend!

Cons: It was quite a hike from the rooms down near the pool up to the hotel lobby.

Pros: V picturesque It was a quiet period which was nice Nice pool right on beach

Cons: Food was poor Rooms could be modernised

Pros: The food was better than expected. Staff friendly.

Pros: The staff, the food (buffet & snack menu), comfortable beds, proximity to walking paths, close-by town,. & Marina.

Cons: Nothing

Pros: Great staff at front desk. Comfortable room. Quiet room.

Cons: The food was poor at times. On our first breakfast (non-inclusive) I was served 2 cold eggs with no sausages etc as part of American breakfast. As a result we ate breakfast daily across the street which was far superior in terms of service and quality. Then we ate at the Italian buffet which was not good.

Pros: Lovely friendly staff. Very comfortable bedrooms. Beautiful poolside area.

Cons: Evening buffet was not so good but could e because we ate late

Pros: Some people were nice and helpful and the rooms were pretty nice

Cons: The fact that they switch rooms for costumers without asking even tho i booked a specific room..

Pros: Very comfortable beds.

Cons: Power outlets for charging phone and laptop were not easy to access. Internet did not work the second day.

Pros: Distance to the beach. Very well located place.

Cons: It seemed that the beds had fleas. Be careful on that.

Pros: Good air conditioning, excellent WIFI.

Cons: A filthy old poorly maintained dump. Staff even refuse to put lightbulbs in the fixtures. Everything in the room was dirty, in need of paint. Windows didn't close properly. AC was cold but sounded like a train coming into the station. Furthermore the room was very expensive and the breakfast was a cold tasteless buffet rubber eggs, cold beans and bland cold chiliquiles.

Pros: No one spoke English which we really liked as it made us feel we were in Mexico. Real Mexican City location.. good people good service

Cons: I contacted the property letting them know that I had to cancel my stay last minute due to a family emergency hoping that they would waive my cancellation fee. I was disappointed that they did not take that into consideration and waive my fee.

Pros: Pool was clean. La Crucetta is a safe and tourist friendly town with nice restaurants. Hotel has Wifi and air conditioning.

Cons: Staff doesn’t speak English. I booked a room near the pool with King bed but didn’t get that. No ice, no fridge, no cups. Not that clean.

Pros: Location

Cons: No loungers by pool. A bit run down. Expected more...it should be rated 3 star.

Pros: Great bed

Cons: In room decor is quite tired. Could use refinishing