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Distance to city centre
|Santa Maria Huatulco|
Distance to airport
|"Incredible view, beautiful room, well equipped."||(in 4 reviews)|
|"The food was excellent and delicious."||(in 18 reviews)|
|"The location, beautiful private beach"||(in 15 reviews)|
|"The hotel needs a major remodel."||(in 5 reviews)|
|"Food was poor Rooms could be modernised"||(in 6 reviews)|
|"Bad bad service."||(in 6 reviews)|
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Pool area needs serious improvement. Bar is poor. Pool seating is dirty.
Overall the design and architecture of the establishment were very beautiful. The large pool was very nice and big enough to not feel crowded. If you speak Spanish well it would work out.
The staff truly did not understand English making it very difficult to communicate any needs. It was very clear there were not enough staff to accommodate the small number of guests. We were constantly seeing the same gentlemen run everywhere. The facility is starting to look dated and run down, in comparison to the online photos. As someone with celiac disease, it was virtually impossible to communicate my dietary needs. I was truly hoping at checkout for the opportunity to talk to someone about our experience rather than writing a poor review, but no one asked how our stay was or anything. They showed us the bill and smiled. During our stay, there was only one restaurant open pre-night and a buffet. The two restaurants rotated, even though the website mentioned four restaurants. The buffet was great the night we went but were outrageously charged for things we did not consume, and we asked very clearly about certain costs. However, when the bill arrived we were shocked at the lack of communication and miscommunication on their part. There were so many unfortunate elements to our stay. We were charged for food that took 2.5 hours when we were told only 30 minutes. Many things we ordered came out wrong and due to the difficultly communicating - things were not corrected and we had to pay for them. Not once we were shown pricing for alcoholic beverages. When we first arrived to the resort we came in contact with an employee and asked in full Spanish where the bathrooms were located. Perhaps our Canadain accents were strong and difficult to understand but she had to call someone to tell us where they were. The list of pitfalls could continue. We were not all-inclusive but we are not big drinkers so we didn't see the value. Many of the families staying left the resort to have food off the site because the quality of food was just not there and the variety wasn't either. At this point, I don't think the Real Camino should be offering non-all-inclusive.
Beds were nice, beautiful facility
Food wasnt good, beer not cold, need more garbage receptacles around pool area.
Our room was spotlessly clean, the bed was comfortable, the bathroom luxurious, the view of the ocean and pool breathtaking. We loved the pool and beach with endless towels, shady and sunny lounge chairs. Although we did not take advantage of it, there were plenty of servers offering meals, and drinks. Our maid, Elizabet, was sooooo nice and considerate. There were 2 weddings on the beach while we were there and we got to enjoy the music, dancers, and light show. Great birdwatching from our private deck. We planned to take day trips up the coast, but could not pull ourselves away from the property
Jeez, the worst I can come up with is the comfy chair in our room needed to be reupholstered.
Loved the privacy of our room and the plunge pool.
The food was a little pricey. We weren’t in the all-inclusive.
When you stay at Camino Real Zaashila in Santa María Huatulco, you'll be on the beach, a 1-minute drive from Huatulco Beach and 9 minutes from Chahue Beach. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
based on 323 reviews
Value for money
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Most popular landmarks
- Playa Zaachila 283 m
- Campo de Golf Tangolunda 1,7 km
- Marina Chahue 3,4 km
- Playa Chahue 3,6 km
- La Entrega 5,2 km
- Huatulco National Park 5,4 km