Motel 6 Council Bluffs

The staff in the morning specifically the manager could have been kinder and listened to the issue at hand and felt with it more appropriately

Lower the price

Stay somewhere else if you want even one amenity

Just not well-managed at all. Hotels shouldn't have to go very far to make their customers happy. Just provide the basics of a stay and their well on the way. This had almost none. No coffee maker, no hair drier, no shampoo. Not even anything on the walls to make it appear it was a nice place. The place has a raunchy odor to it too. Pool area needs a lot of work and is rundown. I think they have a sauna but there was a sign saying it was out of order. Can imagine how long that has been. the back door to the hotel doesn't work either. The security access mechanism doesn't work so instead of repairing it they just put up a sign saying it's "Exit Only".

Basic Hotel

Low cost room rates. Friendly staff.

Rooms we're pretty clean, but hallways and stairways were dirty and dingy.

The whole place smells like an arshtray!

I liked that it was on my intended route, otherwise it was a total disappointment. To list any room in that building as non-smoking is very misleading.

The place has a very strong odor from cigarette smoke from the minute you enter the lobby. I am not especially sensitive to smokers but this place was awful. If I had not been totally exhausted from my travels I would have asked for a refund and found another hotel. The "non-smoking" rooms and hallways smelt like an old dirty ashtray as well. Along with the smoke smell the Hotel sits directly below an overpass on I-80. You can hear and feel every truck that passes bye, and there is plenty of truck traffic on I-80. The bedding was stained, the whole experience felt nasty and dirty.