Pros (+) Location and staff were friendly.
Cons (-) Noise of adjacent rooms. Was like a party. Early morning checkout through a security window made me feel unsafe. A checked in guest needing to checkout should be able to access the front lobby.
2 stars
Best Western Heritage Inn
Photos of Best Western Heritage Inn
Overview
Featuring an outdoor pool, a Jacuzzi and a sauna, Best Western Heritage Inn Concord is located in Concord and offers comfortable accommodation. It has a spa and wellness centre, as well as a kids pool, a ballroom and a 24-hour reception.
There are a variety of facilities on offer to guests of Best Western Heritage Inn Concord, such as a safe, laundry facilities and meeting facilities. In addition, the multilingual staff are available to offer assistance.
The hotel features rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.
Oakland International Airport is a 45-minute drive from Best Western Heritage Inn Concord.
Latest deals for Best Western Heritage Inn
Amenities at Best Western Heritage Inn
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- Free toiletries
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Adapted bath
- Allergy-free room
- Lowered sink
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24-hour front desk
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Sauna
Bathroom
- Hairdryer
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Media and entertainment
- Flat-screen TV
Bedroom
- Wardrobe or closet
Things to do
- Gift shop
General
- Storage available
Fitness
- Fitness centre
Reviews of Best Western Heritage Inn
7.2
Good
1234 verified ratings
Wonderful
436
Very good
205
Good
188
Okay
104
Fair
101
Mediocre
63
Poor
137
Summary of reviews
Guests say
Guests appreciated the great location and variety of breakfast options, but many expressed concerns about cleanliness, including dirty hallways and unclean breakfast areas. Room comfort and sound insulation were also mentioned as areas needing improvement, with some guests experiencing issues with their beds and plumbing.AI-generated from customer reviews
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Score by provider
7.2 out of 10
658 reviews
7.2 out of 10
302 reviews
9.1 out of 10
9 reviews
7.2 out of 10
4 reviews
All reviews
Pros (+) Staff
Cons (-) Everything except staff. So so bad. Picture of exploding plumbing fixtures in disgusting bathtub in gross room with construction debris in room with torture board bedding.
Pros (+) Large room. Cheap rate.
Cons (-) Poorly maintained. Plumbing is atrocious. Bed is cheap and uncomfortable. Old, courtyard style can't compete with modern facilities, including low price alternatives.
Pros (+) Clean inside and out. Felt safe for our family, good area. Comfortable beds. Free wifi. Yummy breakfast. Courteous staff. Quiet stay.
Cons (-) Was not expecting it to be 10-15 min away from the freeway. However, this was minor once we got to the hotel and realized it was a nice place to stay.
Location
4600 Clayton Road, Concord, CA 94521-7644
What's nearby
- Markham Regional Arboretum1.6 km
- Sleep Train Pavilion3.8 km
- Don Francisco Galindo House4.4 km
- Pixieland Amusement Park4.4 km
- Casino Niagara4.5 km
- Todos Santos Plaza4.6 km
- Ghost Golf Indoor Miniature Golf4.8 km
- Waterworld California5.9 km
- Diablo Creek Golf Course6.6 km
- Sun Valley Mall6.8 km
- California Grand Casino7.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Heritage Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Best Western Heritage Inn
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ConcordMost recommended
See most recommended stays in ConcordGood to know
Value for money | 7,6 |
|---|---|
Distance to city centre | 4,4 km |
Nearest airport | Concord Buchanan Fld |
Distance to airport | 7,1 km |