Four Points by Sheraton Cocoa Beach

It was close to the port and the staff were friendly.

Bathroom should have been fully cleansed and tub needed to be re-glazed. Nightly rate should be adjusted down until the rooms in the property are fully up to standard

One block from the beach. Starbucks in the hotel.

The pool felt like an afterthought. Very small and basically in the parking garage. Didnt expect to look out of our room to a store. No window to the outside felt weird. Had to pay for parking even as a guest. Found that the hotel smelled like mens cologne everywhere.

Great location

Location was great parking was super easy loved that a Starbucks is on property. Rooms were a decent size.

Housekeeping was lacking we had to have the sheets changed at check in because they were inside out & ripped. Cleaning person came in second day & dropped off towels & made beds. Didn't take dirty towels ( were on floor) didn't refill toilet paper that was almost complete empty. I felt like if they weren't taking care of what you can see then they probably are not doing such a great job of over all cleaning.

When I arrived I was told they were overbooked! I had to go to another hotel next door that was not nearly as nice. What made me most angry was that I had called the hotel when I landed and told them I was still coming since it was 9:00pmEST. They said no problem we have your reservation. Then as soon as I walked into the lobby they said Ms. Perz?? There is a maintenance problem with your room so we have you staying at the comfort inn and suites next door. When I went to comfort inn they told me the Four Points accidentally overbooked . So #1 they LIED, #2 they knew this was going to be an issue an hour prior when I called them! They could have at least told me then!

Front desk supervisor

Had a mix up the first night we stayed before our cruise, and front desk attendant was very rude, the next morning the Front Desk Supervisor was VERY helpful and apologetic! I wish I could remember his name to call the manager of the hotel.