The Westin Cincinnati is in a good downtown location. Good sized room. Basic furnishings. The hotel was clean and the staff were friendly. Escalator wasn't working but elevators were in order.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at The Westin Cincinnati
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
- Business centre
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
Reviews of The Westin Cincinnati
8,1
Very good
1706 verified ratings
Wonderful
871
Very good
238
Good
152
Okay
123
Fair
109
Mediocre
63
Poor
150
Summary of reviews
Guests say
Guests consistently praised the hotel's central location, making it convenient for events and attractions. Many found the rooms clean and the beds comfortable, contributing to a pleasant stay. However, several guests reported issues with service, citing unhelpful or indifferent staff and difficulties with billing or accommodations. Parking was another common complaint, with guests frustrated by high fees, confusing arrangements, and vehicle restrictions. Despite some maintenance concerns and dated facilities, the positive aspects of location, cleanliness, and bed comfort stood out for many visitors.AI-generated from customer reviews
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8.3 out of 10
959 reviews
8 out of 10
507 reviews
9.9 out of 10
1 review
8.1 out of 10
9 reviews
All reviews
Pros (+) Felicia the front desk lady was amazing and very helpful. She’s an asset to the hotel.
Cons (-) My room was very basic and plain and nothing to be excited about and just not what I think I’m getting when I’m staying at “The Westin”. I intentionally got a deluxe room and there really wasn’t anything deluxe about it. The net net of it is the Westin, with all of its glory is really when it comes to the rooms pretty basic.
Pros (+) Location
Cons (-) Room was dirty, sink full of dirt. Linens stained
Pros (+) Everything
Cons (-) Nothing
Pros (+) Staff went out of their way to make us happy
Cons (-) Bar closed too early
Pros (+) I liked the fact that it was downtown. No breakfast, No wi-if, no parking, AC was turned down to 66 in the room and it was still warm. Pool closed at 10PM... Paids $230 for one night for something that shouldn't have cost over $100 a night. All in all it was just VERY overpriced for what you get.
Pros (+) Its in a convenient location if you are in town for business. Restaurants are within walking distance. The airport is a short drive.
Cons (-) Staff didn't seem to care much about anything. The room didn't feel very clean. The money for the value is lacking.
Pros (+) The staff was awesome and definitely took care of us! The location is great, right at fountain square within easy walking distance of many places.
Cons (-) The valet parking charge was kind of high at $30
Pros (+) Overall, the room/bathroom were clean and quiet - bed was extremely comfortable; full length mirror in room; great lighting around bathroom mirror; rain shower head; complementary water bottle. If you forego full housekeeping (Make a green choice), there's a minimal credit to use at participating food/bev places in the hotel or get SPG Starpoints - good incentive, Westin! Little perks like that ar...
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Location
21 East 5th Street, Cincinnati, OH 45202
What's nearby
- Fountain Square93 m
- National Underground Railroad Freedom Center387 m
- Duke Energy Convention Center0.4 km
- Cincinnati Reds Hall of Fame and Museum0.5 km
- Great American Ballpark0.6 km
- Paycor Stadium0.7 km
- John A. Roebling Suspension Bridge0.7 km
- Heritage Bank Center0.8 km
- Emery Theatre0.8 km
- Cincinnati Music Hall1.1 km
- Eden Park1.7 km
- Cincinnati Art Museum1.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about The Westin Cincinnati
Low season | High season | Average price (weeknight) |
|---|---|---|
August | August | R2 880 |
Cheapest month to stay with an average 0% drop in price. | Most expensive month to stay with an average 0% rise in price. | Average Sun - Thu price over the last 2 weeks. |
The Westin Cincinnati
Which month has the cheapest rates at The Westin Cincinnati?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Westin Cincinnati is December, with an average nightly rate of R2 639. The most expensive month is June at R3 606 per night.
What is the cheapest day to book The Westin Cincinnati?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Westin Cincinnati is Wednesday, with an average nightly rate of R2 880. The most expensive day is Saturday at R6 675 per night.
How far in advance should you book The Westin Cincinnati?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Westin Cincinnati, book around 11 weeks in advance. This could save you approximately 34% compared to booking last minute.
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Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
0,1 km | Cincinnati Cinci./N. Kentucky | 14,3 km |