Plum Tree Club

The apartment has a nice layout, the same as all of the other apartments in this cluster and all the other clusters. The pool area is nice, though there are not many sunbeds and they could do with replacing as they get saturated with water when it rains. The dining area has a light/fan that would be much more effective in the bedroom. That's about about the only positive things I can say I'm afraid, other than that the housekeepers do a good job and are friendly. We were allowed to check in early and check out late, which was very much appreciated.

We had to find additional accommodation for 3 nights due to the loss of our Thomas Cook flights and being unable to get the same dates. The apartment we left in a nearby cluster was really great and this one at the nearby Plum Tree Club does not compare favourably, even though the layout is identical - in fact, this is one of the worst apartments I have ever stayed in. We were not given the one shown in the picture (the apartment was 723, even though our documentation says 18). The lock on the door is broken and does not work properly - every time we tried to lock/unlock the door it was almost impossible and took ages before the key suddenly went in. This was reported but nothing was done, even though it just needs a new lock. The apartment is so poorly equipped and in need of a refurb, and the balcony gets absolutely no sun whatsoever at any time of the day. The kettle is an oven-top one that takes forever to boil (and could be a safety hazard if it is left on and forgotten) and there is just 4 of everything in terms of cutlery/crockery, except for teaspoons and there were just 2 of them. The bed is comfortable, but there is just a sheet and a thin throw - we were really cold during the night. The air conditioning only works in the bedroom when the door is closed. It wouldn't really take too much in terms of cost/time/effort to enhance this apartment (though the sun on the balcony obviously can't be changed). Thank goodness we were only here for 3 nights, I could not have stayed any longer than that.