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The Willows Hotel

3 stars
7,9
Good
based on 1310 reviews
1 310 reviews
555 West Surf Street, Chicago, IL 60657, United States
555 West Surf Street, Chicago, IL
+1 773 528 8400
Wed 7/10
-
Thu 8/10
2 guests, 1 room
Deals from
R1 848
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 1 queen bed
R1 848
Queen room, 1 queen bed
R2 233
Executive room, 1 king bed
R2 497
34 more The Willows Hotel deals
34 more The Willows Hotel deals
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Bathroom
Building
Gym
Hallway
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located less than a 20-minute stroll from Diversey Railway Station, The Willows Hotel offers free Wi-Fi. This modern property is conveniently situated in Lake View.

There are a range of facilities available to those staying at the hotel, including a concierge, laundry facilities and a 24-hour reception. It also provides room service, a safe and luggage storage.

Rooms at The Willows Hotel feature mini bars and hair dryers.

The area surrounding the hotel has a variety of restaurants and cafés. Millennium Park, the Art Institute of Chicago and Chicago Loop are easily reached by car.

7,9
Good
1310 reviews

Latest deals for The Willows Hotel

Wed 7/10
-
Thu 8/10
Standard Room, 1 queen bed
R1 848
nightly with fees
Queen room, 1 queen bed
R2 233
nightly with fees
Deluxe room, bed type unknown
R2 624
nightly with fees
Queen room, 1 queen bed
R2 349
nightly with fees
Standard Room, 1 queen bed
R3 835
nightly with fees
Deluxe room, 2 queen beds
R4 510
nightly with fees
Queen room, bed type unknown
R2 452
nightly with fees
Executive room, bed type unknown
R3 643
nightly with fees
Deluxe room, 2 queen beds
R3 870
nightly with fees
Queen room, bed type unknown
R2 482
nightly with fees
Executive room, 1 king bed
R2 765
nightly with fees
Deluxe room, 2 queen beds
R3 068
nightly with fees
Executive room, 1 king bed
R2 497
nightly with fees
Standard Room, bed type unknown
R3 267
nightly with fees
Queen room, bed type unknown
R3 835
nightly with fees
Queen room, bed type unknown
R2 761
nightly with fees
Double room, bed type unknown
R2 824
nightly with fees
Standard Room, 1 queen bed
R3 061
nightly with fees
Executive room, 1 king bed
R4 347
nightly with fees
Queen room, bed type unknown
R3 030
nightly with fees
Standard Room, bed type unknown
R4 994
nightly with fees
Deluxe room, 2 queen beds
R9 027
nightly with fees
Queen room, 1 queen bed
R3 121
nightly with fees
Standard Room, 1 queen bed
R3 232
nightly with fees
Executive room, 1 king bed
R3 593
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Willows Hotel

  • Room service
  • Free Wi-Fi
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities

Reviews of The Willows Hotel

7,9
Good
1310 verified ratings
Wonderful
553
Very good
285
Good
204
Okay
84
Fair
79
Mediocre
34
Poor
71

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, making it easy to access local attractions, restaurants, and public transport. Many reviewers highlighted the friendliness and helpfulness of the staff, which contributed positively to their overall experience. The atmosphere was often described as cozy, charming, and boutique, providing a unique alternative to chain hotels. While some guests mentioned issues with cleanliness, outdated facilities, and occasional maintenance problems, the comfortable beds and spacious rooms were appreciated by several visitors. Overall, the positives of location, service, and atmosphere stood out most in the reviews.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Cleanliness5 out of 10
Room Size3 out of 10
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All reviews

10
Wonderful
John, Feb 2023
An older but very well kept hotel. Cozy lobby with nice seating around a fireplace.
10
Wonderful
Jeda, Jul 2022
Cute boutique hotel. Smallish rooms, but fantastic location within walking distance of shopping, restaurants and amenities. Great neighborhood!
9.1
Wonderful
Anonymous, Apr 2017
Pros (+) Fun area, good for us as it's near family here, always a welcome option. Beds very comfy. Friendly.
4.8
Mediocre
Anonymous, Feb 2017
Pros (+) Location was good, and it was nice to have the option for parking in the ramp around the corner. The staff was friendly enough but not very helpful with the issues with our radiator. The price seemed reasonable, although less so when we saw how small the room was, how noisy the radiators were, and how thin the walls were.
Cons (-) Heat is provided by old-timey radiators which clank and are hard to control. The front desk wasn't very helpful when we couldn't get one closed (we were roasting)- they just said, "turn the knob" (duh). Thanks to paper-thin walls, we got to hear all the noise from the hallway, plus the couple upstairs, um, coupling on a squeaky bed. The breakfast was disappointing.
6.8
Okay
Anonymous, Oct 2016
Pros (+) Front desk very helpful. Room spacious. Beds very comfortable.
Cons (-) Hallway dingy. Room furniture sparing and dingy. Room doesn't have a closed off closet. Carpet and walls could be brighter.

Location

555 West Surf Street, Chicago, IL 60657

What's nearby

  • Lincoln Park1 km
  • Wrigley Field1.9 km
  • River North4.3 km
  • Museum of Contemporary Art4.5 km
  • Michigan Avenue4.6 km
  • Magnificent Mile4.6 km
  • Michigan Avenue Bridge5.3 km
  • Chicago Theater5.5 km
  • Harpo Studios5.7 km
  • Navy Pier5.7 km
  • Millennium Park5.9 km
  • Willis Tower6.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

The Willows Hotel

Which month has the cheapest rates at The Willows Hotel?

The cheapest month to stay at The Willows Hotel is January, with an average nightly rate of R1 954. The most expensive month is May at R5 500 per night.

What is the cheapest day to book The Willows Hotel?

The cheapest day to book The Willows Hotel is Sunday, with an average nightly rate of R3 643. The most expensive day is Tuesday at R16 652 per night.

How far in advance should you book The Willows Hotel?

To get the best price at The Willows Hotel, book around 1 week in advance. This could save you approximately 22% compared to booking last minute.

FAQs when booking at The Willows Hotel

  • Where is The Willows Hotel located?

    The Willows Hotel is located at 555 West Surf Street in Lake View, 6,6 km from the centre of Chicago. Lincoln Park is the closest landmark to The Willows Hotel.

  • When is check-in time and check-out time at The Willows Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at The Willows Hotel.

  • Does The Willows Hotel offer free Wi-Fi?

    Yes, The Willows Hotel offers free Wi-Fi.

  • How far is The Willows Hotel from the airport?

    The Willows Hotel is 18,4 km from Chicago Midway.

  • How does KAYAK find such great The Willows Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Willows Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Willows Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Willows Hotel.

Nearby hotels and places to stay

Closest

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3-star hotel
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3-star hotel
Hotel Versey Chicago Lincoln Park7.8 Good (2 220 reviews)0,2 kmBar/Lounge, Free Wi-Fi, Tea/coffee makerR2 364+
2-star hotel
The Neighborhood Hotel - Lincoln Park Lp
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Most recommended

See most recommended stays in Chicago
The Neighborhood Hotel - Lincoln Park 301 - One Bedroom
10 Excellent (4 reviews)0,44 kmWi-Fi, Coffee machineR4 830+
The Neighborhood Hotel - Lincoln Park 202 - One Bedroom w/ Patio
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Entire Building-Walk to Lincoln Park Or The Beach
9.8 Excellent (14 reviews)1,18 kmWi-Fi, Tea/coffee maker, Coffee machineR7 930+
2-star hotel
The Neighborhood Hotel - Lincoln Park Lp
9.5 Excellent (4 reviews)0,44 kmWi-Fi, Coffee machineR6 398+

Good to know

Distance to city centre

Nearest airport

Distance to airport

6,6 km
Chicago Midway
18,4 km

More options for your stay in Chicago