Best Western Plus Galleria Inn & Suites

601 Dingens Street, Cheektowaga, NY 14206-2405, United States
+1 716 896 2900

Cheapest
rate per night

7,4

Good
based on 377 reviews
Best Western Plus Galleria Inn & Suites - Cheektowaga, NY, United States
Thu 1/28
-
Fri 1/29
Compare vs KAYAK |

Provider Nightly total
Agoda.com R1 338
Snaptravel R1 377
Priceline R1 445
Agoda.com
Snaptravel
Priceline

Good to know

Value for money

7,2

Distance to city centre

4,9 km

Location rating

7,5

Nearest airport

Buffalo

Distance to airport

8,7 km

Rooms

Thu 1/28
Fri 1/29

Queen rooms

R1 338+

Bed type
Provider
Nightly base price
Queen bed
R1 338 per night
Queen bed
R1 445 per night
Queen bed
R1 554 per night
Queen bed
R1 554 per night
Queen bed
R1 727 per night

Executive rooms

R1 340+

Bed type
Provider
Nightly base price
King bed
R1 340 per night
Unknown
R1 398 per night
Unknown
R1 519 per night
Unknown
R1 595 per night

Standard rooms

R1 391+

Bed type
Provider
Nightly base price
Unknown
R1 391 per night
Queen bed
R2 245 per night

King rooms

R1 377+

Bed type
Provider
Nightly base price
King bed
R1 377 per night
King bed
R1 519 per night

Double rooms

R1 338+

Bed type
Provider
Nightly base price
Double bed
R1 338 per night
Double bed
R1 445 per night

Reviews

Pros

Cons

Traveller rating

84
87
56
32
5

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Apr 2019
    9,7

    The staff were friendly and helpful. The room was clean and the beds were comfy.

  • Good
    Mar 2019
    6,2

    Room had microwave and fridge. Location only 5’ from shopping and restaurants.

    Tv reception was very bad. Breakfast very basic and not cooked on premises. Bathroom needs a fan for shower steam

  • Excellent
    May 2018
    8,2

    Would return, nothing bad to say

    Front desk staff were very polite. Room had ammenities listed online and we got exactly what we paid for.

    Pool and jacuzzi weren’t open. Definitely a downfall but cannot complain as we only stayed one night.

  • Mediocre
    Mar 2017
    4,0

    Tired facility

    Strange design, small rooms, no desk, drafty cracks in doors, loud heaters. Not a hospitable environment.

  • Poor
    Oct 2016
    2,0

    Customer service is important

    The lobby was warm and inviting but once past that everything went downhill.

    I booked this room through Hotel.com in advance, I usually stay at the Best Western several miles away in Lackawanna NY but it was booked due to a wedding so I wasn't concerned with the switch. The person who checked me in appeared to be training a new employee at the front desk and was very curt and cold. He was not rude but not the friendly help full employee attitude I've come to expect from the Best Western brand. OK I give him the benefit of doubt and write it off as him having a bad day and ask where the room is. He tells me it's all the way in the back of the building drive around the building and take a left and another left and go in the back door. I asked if there was a cart there because I just had surgery and couldn't carry luggage. NO offer to help and he told me there might be a cart somewhere down there and if there wasn't I could come up front and get one ( again no offer to help or see that there was one there for me ) So I get to the back entrance and of course there is no cart so I lug my suitcase in so I can get a hot bath and unwind after a long drive. To my horror the room is so small it reminded me of one of those trucker dives that rent rooms by the hour, and the straw that broke my back was there was no bath tub only a small shower. I turned around and headed back to the front desk. to remedy the situation. I explained everything to the fellow who checked me in and he told me he had no other rooms with a tub at my price because I paid through a 3rd party. I had my computer with me and pulled up the confirmation and showed him under the amenities it said bath. He told me he would not upgrade and for me to call where I booked the room from and he would authorize a refund. I did and they send me about 2 miles away to a Marriot Residence inn and it was a wonderful stay.

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About

Overview

Located in Buffalo, Best Western PLUS Galleria Inn & Suites is an easy drive from Niagara River and Buffalo Zoological Gardens. It has a fitness centre, as well as a 24-hour reception, an outdoor pool and laundry facilities.

The hotel has 108 rooms and has been recently refurbished. In fine weather, an outdoor terrace offers a nice spot to relax.

Each comfortable room at Best Western PLUS Galleria Inn & Suites offers tea and coffee making facilities, a refrigerator and ironing facilities, as well as all the necessities for an enjoyable stay. They are also fitted with a hair dryer and a microwave.

For those guests who enjoy exploring local dining options, there is a great selection right on the doorstep. Those staying at the property can also easily discover nearby attractions, such as KeyBank Center.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,4 Good

based on 377 reviews

7,7

Cleanliness

7,5

Comfort

6,9

Facilities

7,5

Location

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

ATM on-site
Free Wi-Fi
Business centre
Wake-up service
Internet
Daily housekeeping
Disabled access
Roll-in shower
Fax/photocopying
Family rooms
Laundry facilities
Lift
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Heating
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Interconnected room(s) available
Outdoor pool
Alarm clock
No smoking
Kitchenware
Bathtub
Hand sanitiser in guest accommodation and key areas
Hairdryer
Fitness centre
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Safe
Complimentary breakfast
Guests can opt-out of accommodation cleaning service
TV
Pets not allowed
Free parking
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Vending machine (snacks)
Wardrobe or closet
24-hour front desk
Kitchenette

FAQs when booking at Best Western Plus Galleria Inn & Suites

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Does Best Western Plus Galleria Inn & Suites offer free parking?

Does Best Western Plus Galleria Inn & Suites offer free airport shuttle service?

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Photos

All photos (35)
Building (2)
Bedroom (8)
Pool (3)
Restaurant (1)

Location

Most popular landmarks

  • Buffalo Fire Historical Society 1 km
  • Walden Galleria Mall 4,4 km
  • Holiday Twin Rinks 4,9 km
  • Buffalo-Depew Amtrak Station 6,3 km
  • Hilton Garden Inn Buffalo Airport 7,8 km

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Hotels North America United States New York Cheektowaga Best Western Plus Galleria Inn & Suites