Pros:Drop off was super easy.
Cons:Would have been nice if I could have picked up the rental from the location I booked it from. Having to pick up from an alternate location delayed our departure time by at least 2 hours due to additional travel time to pick up, and that location being extremely under staffed.
Cons:Why waited until the day of pick up to inform me that there were no van available. Which we paid for it up front. Never again!!!!!!!
Pros:They called me a day before my scheduled pick up date to tell me they did not have ANY cars to rent me. I will never use them nor recommend them again. I have many friends who rent from them an all were made aware of this. They didn’t give any alternatives or recommendations on who may have them very dissatisfied
Cons:Never call customer a day before to cancel their rental
Pros:They didn't have my car
Cons:If they'd have my car , and place was closed at time of pickup ..went next day at open and they didn't have it
Cons:Pay on time not before