Yakima car hire

Cons: Transmission sound horrible and it really way not safe to drive something was wrong with it.

Cons: No staff present at time of drop off. I prefer to provide keys and paperwork to someone ... just in case I missed something.

Cons: Could not get vehicle. Attendant did not even help fix the problem.

Cons: I rented an economy car, and when I arrived was told I could only rent a full-sized Jeep. Also, the price for a one-way rental was fairly absurd.

Cons: No one showed up to open the counter. Waited about 45 minutes after I was supposed to pick up the vehicle. Had to scramble and get a rental through Enterprise. Definitely not satisfied.

Cons: Such a minor issue, but there was some trash left in the back of the car (just some paper); barely a negative because the car was very clean otherwise.

Cons: The kiosk in the airport was closed when I was supposed to pick up my rental. The hours posted online for this location were incorrect. This was a complete waste of my time.

Cons: I made a reservation in Yakima Washington and the company didn't have enough cars to honor the reservation. Neither did Enterprise. I won't rent from these companies again if I can help it.

Cons: My car was stolen and my insurance was paying for my rental and hertz cAllen and said if I didn't bring the vest bask right away they were reporting it stolen!!! Just like that, no warning that it was due, coming up due or even warning me that my insurance was running out on it. They called me almost 2 weeks agent my insurance company stopped paying!!

Cons: The service desk was closed for 2 hours for lunch even though my pick-up time was during that time. They double charged me and impossible to get in touch with anyone for my money back. The phone number makes you listen to 20 minutes of commercials before giving a new number to call. Worst service EVER!!

Cons: I have a VISA debit card and I do not have credit cards but to pay for things in real time. My HERTZ rep said that they only take credit cards but he tried my debit after much prompting and it went through. Many people have gone the "Dave Ramsey" way of life since 2008 and so should businesses...

Cons: I had to go there 3 times in a 3 hour period because no one was at the desk. They were very unhelpful and i ended up canceling my reservation and going with another company at the airport. There were 2 others there at the same time, everyone was very disgruntled. One person had to wait 4 hours because they didn't have a car and she had a reservation. I would never do business with this company and I will let everyone I know about my experience.

Cons: When I called the toll free number to see about upgrading to an all wheel drive car, the customer service rep on the phone didn't speak very good English. He told me I couldn't upgrade and I had no other options. My husband called back, and the female customer service rep ALSO didnt speak English very well. It was difficult trying to get our questions answered.

Cons: Keep in mind that if chains are required for the Snoqualmie Pass, no chains are available for rentals. So, you’ll have to wait out the weather! Would be helpful - for snowy locations - that something indicate that. But we got through just fine. Chain requirement was dropped by the time we picked up our car.

Cons: the price I was quoted was ok but I returned car 27 hours early & still paid the same price also they added energy surcharge, concession fee recovery, vehicle license cost recovery & additional charges of $27.00 we added a second driver but there is nothing to say that was done. I have called twice to Hertz but so far no answer from them that makes any sence. why is it that your quote & their bill is not the same as I or anyone else would expect the vehicle was fine that they gave us bill is the problem!!!

Cons: Nothing. No complaint whatsoever.

Cons: I was charged $33 for being EXACTLY ONE HOUR LATE with my return. I picked up the car at 4:33PM on Saturday and returned it at 5:33PM on Sunday. Had the guy put it through the computer a few seconds earlier, I don't suppose I would've been charged. I can't believe that they have no way of waiving the charge. I do a lot of business with Avis, and this leaves a sour taste in my mouth!

Cons: I had scheduled to pick the car up at 1200. They closed at 12 so when I got there at 12 they had already closed and I didn't get the rental. Why offer a time to pick up a car at the time they close. I called customer service and they were unremorseful and couldn't cancel since it was with a third party. I couldn't get a refund because your site didn't allow it. So I'm out the cost of a car rental that I wasn't even able to pick up. This experience was extremely infuriating.