|Pick-up location||Wilton Manors|
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Pros:Drop off was easy
Cons:Huge delay to receive car reserved well in advance--an hour and a half at the agency
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Pros:The staff was very friendly
Cons:The car could have been cleaned and there could of been rental cars available
8,0 Very Good
Pros:Staff was friendly. Had a long wait to get car
Cons:Car was not clean. Windows where filthy on the inside. I actually had car washed it was so bad
8,0 Very Good
Pros:I was able to rent a car
Cons:Had the car I reserved. Better drop off location
Pros:The car was clean and nice
Cons:They were overbooked and didn't have any cars. We booked a standard SUV and after 2 hrs wait were informed that they only have a minivan for us and we would need to come in 2 days to exchange for an SUV. It was a hassle on our vacation
Cons:No vehicles were available for pickup and directions were not thoroughly explained as far as them running your card and funds not there for amount they requested. Price did not match what was given to me.
Cons:Toilet paper and soap in the bathroom at office.
Pros:One way rental, very quick service.
Pros:Davis staff did a great job. It was rainy in Ft. Lauderdale and I made my reservation an hour before pick up. When they received my information they called me to inform me they may not have a car as many renters had not returned their vehicle. We went to the facility anyway where they did have a car ready. The staff had it clean and out of the water that had accumulated in the parking lot.
Pros:Booked a same day car and showed up 2 hours early, ended up getting a fantastic vehicle and timely service. Easiest drop of in Ft Lauderdale, especially if you’re taking Southwest, as they are both at Terminal 1.
Cons:Nothing. It was great.
8,0 Very Good
Cons:I requested airport pickup and drop off, didn't notice the confirm had an off site location. Had to take Uber to the location and pay extra to drop off at the airport.
Cons:Charged for Accident insurance which was declined at the time of pick-up (I have the Agreement). Currently dealing with Cust Svc. This (non-airport) agency did not have my reserved car available even though I confirmed day before. Waited 1.5 hours for a car I didn't want. Car had no wiper fluid in it... poor Agency. Do not use this one
Pros:Easy pick up and drop off. $20 uber from airport. We were in and out in 10 minutes. No problems.
Pros:great on gas , lots of room
Cons:no blind spot monitoring
Pros:Low advertised rate
Cons:It was located some distance away from the airport. You'd need to get a ride to get there.
Cons:I thought I was picking up at the airport, but it wasn't that budget. I had to take a cab to get to the location which was many miles away and cost me an additional $30.
Pros:First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!
Cons:See above First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!
Cons:We ordered a minivan rental at one location in ft Lauderdale and i called twice and was told that it was available but could not be picked up early. when I called the second time they told me said the vehicle was now not available to be picked up at that location and that i was to pick it up at the Fort Lauderdale airport location. Upon arrival my husband was told the vehicle was no longer available AND that if we wanted another vehicle that we would only be able to acquire an SUV and that we would have to pay WAY more than the original quoted price. I called customer service and was told to talk to the location of where we were returning the vehicle and that could adjust the price. Then when i spoke to them they said it was an error on the original locations part and that i needed to speak with them. I am at my wits end with this error and considering that this all occurred during the time of hurricane Irma it is seriously starting to feel like price gouging and i am prepared to leave a bad review on all sites if necessary if this is not resolved.