Vernon car hire

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Vernon, CT, United States
Sep 22 — Sep 29
Same drop-off
Vernon, CT, United States
Wed 22/9
Noon
Wed 29/9
Noon
Driver's age:

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Vernon car hire information

Pick-up locationVernon
Hire locations1

Vernon car hire reviews and directory

Rated no. 1
Enterprise
Best rated
9.1 Excellent (34 reviews)
5 locations in Vernon
Enterprise
Locations in Vernon
  • 8.8
  • 9.3
  • 9.2
  • 9.2
  • 9.2
Recent reviews
2.0 MediocreMar 29 2021
When I arrived to pick up my vehicle, I was told that they had no vehicles available it would be at least two days before they had any. They blamed it on a glitch in their computer system and that they had had this problem before. It seems to me that’s a pretty massive problem they should work out, because I created a major disruption in my schedule and my plans, and Enterprise did nothing but say “sorry, try somewhere else.”
10.0 ExcellentNov 22 2020
The staff was amazing, thoughtful, and kind. When I needed to extend my rental, they made the process seamless. Thank you!I have no complaints.
6.8 GoodNov 3 2020
friendly and accommodating staffthe car's smells really bad..like someone who rented it before smoked a weed inside the car...terrible!!!!
10.0 ExcellentApr 3 2019
EXCELLENT CUSTOMER SERVICE ALL AROUND!!!!! HIGHLY RECOMMEND
10.0 ExcellentApr 3 2019
The staff there were super friendly and accommodating. The representative I dealt with, Cora, was brand new to the job but handled the whole transaction seamlessly. The return was super easy as well. They even upgraded my vehicle, for no extra charge. I would definitely rent again.
9.6 ExcellentOct 9 2018
Our flight wasn't until 7:30 p.m. and the car had to be returned at 11 a.m... We called Andrew at the Hartford location and for 4.$ extra we were able to keep the car until 4. They also allowed us to drop the car at a location closer to the airport. The experiecne made our trip that much more enjoyable. Thank you Enterprise. Your new loyal customers,
10.0 ExcellentSep 15 2018
Incredible serviceStaff was helpful, friendly and acommodating
10.0 ExcellentJul 20 2018
PerfectThe staff was very attentive to my needs.The toll pass I rented was invalid but the manager Alec refunded me and was extremely apologetic.
2.0 MediocreMay 27 2018
No carI received a confirmation but there was no car available.
10.0 ExcellentSep 19 2017
Great price, fuel efficient carSqueaks and weird sounds in the rear/trunk area but it drove fine.
Rated no. 2
Budget
7.3 Good (27 reviews)
2 locations in Vernon
Budget
Locations in Vernon
  • 7.4
  • 7.7
  • 7.1
  • 6.7
  • 7.3
Recent reviews
2.0 MediocreSep 14 2020
I didn't get the carSOMEBODY TELLINGME THE RENTAL DIDNT GO THROUGH BEFORE I SHOWED UP THERE IN AN UBER AND GOT STRANDED
4.8 OkaySep 29 2019
Decent car and decent drop off experience.Upon pickup in Hartford, the employee was very unwilling to review scratches and damage prior to the trip and there was a lot. Employees were using vulgar raciest language with each other directly in the presence of several customers. Generally, terrible pickup location in an unsafe neighborhood.
2.0 MediocreJul 10 2019
Did not pick up car I specifcally explained a Bradley air port area pick up and when I got to Bradley to pick up the car I was told the pick up was in Hartford the rental at the airport cost me $450 dollars more. Very unhappy
9.2 ExcellentAug 7 2018
Good car, clean, well maintained. Friendly, efficient staff.Not enough staff at the Liebert Road site. When I picked the car up there was a thunderstorm coming up, and one poor fellow had to deal with a line of people impatient to get going, another line of people wanting to return, as well as the necessary inspections of outgoing and incoming vehicles. He should never have had to do this alone. That said, he did a great job considering the circumstances.
5.6 OkayOct 11 2017
Not the bestupgrade for 7/dayThe cat urine smell in the car The cost. I booked the car as a vacation package deal and was not expecting the over 400 charge - I was under the impression the car was a "deal" this did not happen. I will not use a Package deal again.
2.0 MediocreAug 6 2017
Horrible customer serviceThe advertised priceI was renting through my company and needed the underage fee to be waived. I called customer service before I arrived at the Budget office to apply my company code, they couldn't assist me and referred me to the nearest office. The rep at the office said an underage charge wouldn't be added, went ahead and swiped my card then realized I was being charged double the price. So I decided not to proceed with the rental, but was still charged an absurd qmount of money.
6.4 GoodJul 26 2017
Budget operationnice enough staff albeit aloof. quick and efficient servicerough crowd renting cars. one couple was fighting in the store. the guy working the counter let them be themselves (probably for his own self preservation). hard location to get to
3.6 MediocreJun 14 2017
The car itself was fine, and the attendants at the rental facility were very nice. Talking to representatives on Budget's national call center line to try to make modifications to the rental was a nightmare though.The rental facility was in the middle of nowhere. The facility had a toilet and sink but no toilet paper or hand paper towels. Talk about budget.
10.0 ExcellentMay 29 2017
Very comfortable, smooth ride and not that bad on gasI tried to keep the car for another 2 days and it would of been about half of what i paid for 10 days
2.0 MediocreMay 22 2017
Poor svcNothing. Check-in took 50 minutes with only two customers ahead of me.Everything
Rated no. 3
Avis
7 Good (13 reviews)
2 locations in Vernon
Avis
Locations in Vernon
  • 7.5
  • 7.6
  • 7.3
  • 7.5
  • 6.7
Recent reviews
1.9 HorribleAug 25 2021
For some reason I was not in the AVIS system. What I found on Kayak and THOUGHT i booked for approx $700 ended up a standard rental that I had to book at the last moment at the counter for $1297. I have no idea why this Kayak reservation did not go through. I suspect I never received any confirmation other than a mobile text when I booked it. I see the airline ticket and hotel were done around 6/7. Any way I can be credited some of this EXPENSIVE rental?
10.0 ExcellentAug 9 2021
Avis was fantastic, staff were friendly and helpful. Easy shuttle to and from terminal.
2.0 MediocreMay 26 2021
Terribly understaffed, one agent with more than 20 customers waiting more than an hour. Confusion about cars, cars missing keys, awful service.Everything.
2.0 MediocreMay 14 2021
Very friendly and helpful! My problem is with Priceline. They scheduled this at a downtown location, which after I got off the airplane had no way to get to before closing. System shouldn’t have allowed. I selected BDL airport and couldn’t have known what street the car rental places are. Avis worked with me but airport fees made the care over $100 more. I won’t be ordering from Priceline again. I will order from Avis directly. They are great.See above.
8.0 ExcellentJan 22 2021
Drop off was easy.Friendlier staff
3.6 MediocreOct 7 2020
The convenience and service I received at the time of pick-up and drop-off. Easy and seamless.I have never rented from Avis before but I have rented a car with other companies prior to this experience. I expected the Avis employee to walk with me to the vehicle and inspect the vehicle prior to me leaving with the vehicle. That did not happen. I was handed the keys and told I was all set. I walked to the car and noticed that it was dirty inside, leftover papers in the trunk and wrappers in the back door. About half way through my 750 mile commute I received a maintenance required notification on the dashboard for the rear seatbelts. I didn’t use the rear seat belts at all during my trip. The notification continued to prompt every time I would start the car. Just didn’t make me feel safe that all services/recalls weren’t serviced prior to letting a customer take the vehicle as a rental, especially with my lengthy trip.
10.0 ExcellentDec 21 2019
Super easy drop off and pick up!
9.6 ExcellentOct 16 2017
A tale of two locationsSo I mistakenly thought I booked the car for the Avis location close to the airport. Took the Avis shuttle from airport to their facility, and when the agreement screen popped up, the price showed as being close to $600!! I showed the clerk my reservation, with the price I agreed to as being $136, and the clerk said “Oh, I see the problem. Your booking is with the downtown Avis location, not the airport location.” So I used a rideshare app to go the 20 minutes to the proper facility, and got the price I was promised. But - are you freaking KIDDING ME? It costs 4 times as much for the same car, with the same company, if you rent it from the airport location instead? price gouging, anyone??? On the plus side, once I was at the proper location, the transaction was very smooth and the clerk very helpful
9.6 ExcellentNov 13 2016
Better signage needed to get to drop-off location.
5.6 OkayMar 27 2016
Car was dirty outside because of the snow maybe. Smelled not good in the inside. Dispatcher rough. Charged 33 dollars for half our extra. Nobody at the front desk so you need to wait or giving a call to him Tank was not completely full but they charge 9+ dollars a gallon if you do not filled up.
Rated no. 4
Hertz
6.6 Good (3 reviews)
1 location in Vernon
Hertz
Locations in Vernon
  • 6.6
  • 6.6
  • 6.6
  • 6.6
  • 6.6
Recent reviews
8.0 ExcellentOct 27 2020
Staff was friendly and helpful. Efficient. No problems in picking up car. SmoothCar had handling problems that made it hard to keep car on road evenly. Also we brought car back with way more gas than we left with and there was no recourse for a refund.
2.0 MediocreApr 24 2018
Never AgainThe staff was completely rude and unprofessional. The car was filthy-there were even used tissues in the glove box!! We switched out one car for another and it was even more disgusting inside. Also, they made us pay to fill up the tank twice even though they gave it to us with way less than a full tank both times! I will never EVER rent a car through Hertz again.
77 travellers who hired a car in Vernon gave the car agency they used an average rating of 8,0

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FAQs about hiring a car in Vernon

  • The average price of fuel in Vernon is R50,02 per litre over the past 30 days. Filling up a tank of fuel costs between R600 and R800, depending on the car size.

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