Vernon car hire
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Vernon, CT, United States
Oct 7 — Oct 14
Same drop-off
Vernon, CT, United States
Fri 7/10
Noon
Fri 14/10
Noon
Driver's age:
Cheap car hire in Vernon
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Vernon car rental reviews and directory
Enterprise
7,7
Good
39 reviewsCleanliness
8.0
Comfort
8.8
Pick-up/Drop-off
8.0
Value for money
8.8
6 locations in Vernon
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Reviews
2,0 Mediocre
Mar 2021
Cons:
When I arrived to pick up my vehicle, I was told that they had no vehicles available it would be at least two days before they had any. They blamed it on a glitch in their computer system and that they had had this problem before. It seems to me that’s a pretty massive problem they should work out, because I created a major disruption in my schedule and my plans, and Enterprise did nothing but say “sorry, try somewhere else.”10,0 Excellent
Nov 2020
Pros:
The staff was amazing, thoughtful, and kind. When I needed to extend my rental, they made the process seamless. Thank you!Cons:
I have no complaints.6,8 Good
Nov 2020
Pros:
friendly and accommodating staffCons:
the car's smells really bad..like someone who rented it before smoked a weed inside the car...terrible!!!!10,0 Excellent
Apr 2019
Pros:
EXCELLENT CUSTOMER SERVICE ALL AROUND!!!!! HIGHLY RECOMMEND10,0 Excellent
Apr 2019
Pros:
The staff there were super friendly and accommodating. The representative I dealt with, Cora, was brand new to the job but handled the whole transaction seamlessly. The return was super easy as well. They even upgraded my vehicle, for no extra charge. I would definitely rent again.9,6 Excellent
Oct 2018
Pros:
Our flight wasn't until 7:30 p.m. and the car had to be returned at 11 a.m... We called Andrew at the Hartford location and for 4.$ extra we were able to keep the car until 4. They also allowed us to drop the car at a location closer to the airport. The experiecne made our trip that much more enjoyable. Thank you Enterprise. Your new loyal customers,Budget
7,0
Good
31 reviewsCleanliness
7.5
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
7.5
2 locations in Vernon
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Reviews
2,0 Mediocre
Sep 2020
Pros:
I didn't get the carCons:
SOMEBODY TELLINGME THE RENTAL DIDNT GO THROUGH BEFORE I SHOWED UP THERE IN AN UBER AND GOT STRANDED4,8 Okay
Sep 2019
Pros:
Decent car and decent drop off experience.Cons:
Upon pickup in Hartford, the employee was very unwilling to review scratches and damage prior to the trip and there was a lot. Employees were using vulgar raciest language with each other directly in the presence of several customers. Generally, terrible pickup location in an unsafe neighborhood.2,0 Mediocre
Jul 2019
Pros:
Did not pick up car I specifcally explained a Bradley air port area pick up and when I got to Bradley to pick up the car I was told the pick up was in Hartford the rental at the airport cost me $450 dollars more. Very unhappy9,2 Excellent
Aug 2018
Pros:
Good car, clean, well maintained. Friendly, efficient staff.Cons:
Not enough staff at the Liebert Road site. When I picked the car up there was a thunderstorm coming up, and one poor fellow had to deal with a line of people impatient to get going, another line of people wanting to return, as well as the necessary inspections of outgoing and incoming vehicles. He should never have had to do this alone. That said, he did a great job considering the circumstances.5,6 Okay
Oct 2017
Pros:
upgrade for 7/dayCons:
The cat urine smell in the car The cost. I booked the car as a vacation package deal and was not expecting the over 400 charge - I was under the impression the car was a "deal" this did not happen. I will not use a Package deal again.2,0 Mediocre
Aug 2017
Pros:
The advertised priceCons:
I was renting through my company and needed the underage fee to be waived. I called customer service before I arrived at the Budget office to apply my company code, they couldn't assist me and referred me to the nearest office. The rep at the office said an underage charge wouldn't be added, went ahead and swiped my card then realized I was being charged double the price. So I decided not to proceed with the rental, but was still charged an absurd qmount of money.Hertz
8,0
Excellent
3 reviewsBest rated
Cleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
One location in Vernon
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Reviews
8,0 Excellent
Oct 2020
Pros:
Staff was friendly and helpful. Efficient. No problems in picking up car. SmoothCons:
Car had handling problems that made it hard to keep car on road evenly. Also we brought car back with way more gas than we left with and there was no recourse for a refund.2,0 Mediocre
Apr 2018
Cons:
The staff was completely rude and unprofessional. The car was filthy-there were even used tissues in the glove box!! We switched out one car for another and it was even more disgusting inside. Also, they made us pay to fill up the tank twice even though they gave it to us with way less than a full tank both times! I will never EVER rent a car through Hertz again.8,0 Excellent
Oct 2020
Pros:
Staff was friendly and helpful. Efficient. No problems in picking up car. SmoothCons:
Car had handling problems that made it hard to keep car on road evenly. Also we brought car back with way more gas than we left with and there was no recourse for a refund.2,0 Mediocre
Apr 2018
Cons:
The staff was completely rude and unprofessional. The car was filthy-there were even used tissues in the glove box!! We switched out one car for another and it was even more disgusting inside. Also, they made us pay to fill up the tank twice even though they gave it to us with way less than a full tank both times! I will never EVER rent a car through Hertz again.Avis
4,1
Okay
12 reviewsCleanliness
5.7
Comfort
5.7
Pick-up/Drop-off
5.2
Value for money
4.4
One location in Vernon
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Reviews
2,0 Mediocre
May 2021
Pros:
Terribly understaffed, one agent with more than 20 customers waiting more than an hour. Confusion about cars, cars missing keys, awful service.Cons:
Everything.2,0 Mediocre
May 2021
Pros:
Very friendly and helpful! My problem is with Priceline. They scheduled this at a downtown location, which after I got off the airplane had no way to get to before closing. System shouldn’t have allowed. I selected BDL airport and couldn’t have known what street the car rental places are. Avis worked with me but airport fees made the care over $100 more. I won’t be ordering from Priceline again. I will order from Avis directly. They are great.Cons:
See above.8,0 Excellent
Jan 2021
Pros:
Drop off was easy.Cons:
Friendlier staff3,6 Mediocre
Oct 2020
Pros:
The convenience and service I received at the time of pick-up and drop-off. Easy and seamless.Cons:
I have never rented from Avis before but I have rented a car with other companies prior to this experience. I expected the Avis employee to walk with me to the vehicle and inspect the vehicle prior to me leaving with the vehicle. That did not happen. I was handed the keys and told I was all set. I walked to the car and noticed that it was dirty inside, leftover papers in the trunk and wrappers in the back door. About half way through my 750 mile commute I received a maintenance required notification on the dashboard for the rear seatbelts. I didn’t use the rear seat belts at all during my trip. The notification continued to prompt every time I would start the car. Just didn’t make me feel safe that all services/recalls weren’t serviced prior to letting a customer take the vehicle as a rental, especially with my lengthy trip.10,0 Excellent
Dec 2019
Pros:
Super easy drop off and pick up!9,6 Excellent
Oct 2017
Pros:
So I mistakenly thought I booked the car for the Avis location close to the airport. Took the Avis shuttle from airport to their facility, and when the agreement screen popped up, the price showed as being close to $600!! I showed the clerk my reservation, with the price I agreed to as being $136, and the clerk said “Oh, I see the problem. Your booking is with the downtown Avis location, not the airport location.” So I used a rideshare app to go the 20 minutes to the proper facility, and got the price I was promised. But - are you freaking KIDDING ME? It costs 4 times as much for the same car, with the same company, if you rent it from the airport location instead? price gouging, anyone??? On the plus side, once I was at the proper location, the transaction was very smooth and the clerk very helpful85 travellers who hired a car in Vernon gave the car agency they used an average rating of 6,0
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Top tips for hiring a car in Vernon
- Book your car hire in Vernon at least 1 day before your trip in order to get a below-average price