Recent reviews
- All reviews
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- Neutral
- Negative
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10,0
Pros: Awesome staff in Ventura.
Cons: Honestly the only thing that could ha e been better had nothing to do with the branch, only the malfunctioning vehicle which is not their fault.
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10,0
Pros: Loved the upgrade
Cons: Nothing
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10,0
Super Easy And Quick
Pros: Easy to pick up, easy to drop off, expedience is key!
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9,2
Pros: Easy pick up and drop off.
Cons: Does not accept the insurance offered through the 3rd party websites (ALLIANZ) had to call and get a refund and purchase it through them. Theirs was more expensive.
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2,0
Smokey Car
Pros: That they gave me a discount
Cons: That I didn’t get the car type I signed up for and that the car smelt like smoke.
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3,6
Tried to scam us by charging us insurance we didn't agree to
Cons: When dropping off the car, they claimed we bought insurance which would have made our bill double of the original price. We refused to pay it and had to go back and find our contract and once we returned with the contract they corrected the price. It felt like they were trying to scam us. Luckily we kept the contract we signed at the pickup location.
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9,6
Frontier truck rental
Pros: The service. The vehicle. The employees
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10,0
Very quick
Pros: Drop off was so simple, l left the car running, the attendant scanned the cars something, walked around it, and it was done!
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10,0
Excellent staff
Pros: Best experience at the Office on Victoria in Ventura, CA. They were friendly, accommodating, ready to assist. Easy check in and out.
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10,0
Thumbs up
Pros: Friendly, accommodating , no long waits
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10,0
Super friendly and helpful
Pros: Awesome, super helpful, efficient, and courteous staff. They went out of their way to ensure I was taken care of and were respectful of my time and patience. I couldn't give them a higher rating.
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6,0
The agent was friendly but had to wait a long time
Pros: The two gentlemen working were doing their best and were friendly and trying to be proactive. I overheard them calling future reservations to let them know it would be a wait as they were short cars. I would have appreciated that call.
Cons: I had to wait quite a while 45 min to get my car. I also had my baby with me. I rented a car seat as well which they didn't end up having on site and had to get it from another location- so another wait.
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10,0
Pros: Awesome staff in Ventura.
Cons: Honestly the only thing that could ha e been better had nothing to do with the branch, only the malfunctioning vehicle which is not their fault.
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10,0
Pros: Loved the upgrade
Cons: Nothing
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10,0
Super Easy And Quick
Pros: Easy to pick up, easy to drop off, expedience is key!
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9,2
Pros: Easy pick up and drop off.
Cons: Does not accept the insurance offered through the 3rd party websites (ALLIANZ) had to call and get a refund and purchase it through them. Theirs was more expensive.
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9,6
Frontier truck rental
Pros: The service. The vehicle. The employees
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10,0
Very quick
Pros: Drop off was so simple, l left the car running, the attendant scanned the cars something, walked around it, and it was done!
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10,0
Excellent staff
Pros: Best experience at the Office on Victoria in Ventura, CA. They were friendly, accommodating, ready to assist. Easy check in and out.
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10,0
Thumbs up
Pros: Friendly, accommodating , no long waits
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10,0
Super friendly and helpful
Pros: Awesome, super helpful, efficient, and courteous staff. They went out of their way to ensure I was taken care of and were respectful of my time and patience. I couldn't give them a higher rating.
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2,0
Smokey Car
Pros: That they gave me a discount
Cons: That I didn’t get the car type I signed up for and that the car smelt like smoke.
review from
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3,6
Tried to scam us by charging us insurance we didn't agree to
Cons: When dropping off the car, they claimed we bought insurance which would have made our bill double of the original price. We refused to pay it and had to go back and find our contract and once we returned with the contract they corrected the price. It felt like they were trying to scam us. Luckily we kept the contract we signed at the pickup location.
review from
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6,0
The agent was friendly but had to wait a long time
Pros: The two gentlemen working were doing their best and were friendly and trying to be proactive. I overheard them calling future reservations to let them know it would be a wait as they were short cars. I would have appreciated that call.
Cons: I had to wait quite a while 45 min to get my car. I also had my baby with me. I rented a car seat as well which they didn't end up having on site and had to get it from another location- so another wait.
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