St. Charles car hire

St. Charles car hire

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St. Charles, MO, United States
Feb 3 — Feb 10
Same drop-off
St. Charles, MO, United States
Thu 3/2
Noon
Thu 10/2
Noon
Driver's age:

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St. Charles car hire information

Pick-up locationSt. Charles
Hire locations1

St. Charles car hire reviews and directory

Rated no. 1
Dollar
Best rated
7.7 Good (106 reviews)
1 location in St. Charles
Dollar
Locations in St. Charles
  • 8
  • 8
  • 7.6
  • 7.6
  • 7.3
Recent reviews
10.0 ExcellentJan 18 2022
I did not have any issues. The shuttle bus was outside when I landed and car pickup was smooth. Car was clean, and prepayment for gas was convenient. Shuttle back to airport was just as prompt. Very friendly staff. Very affordable price. Would recommend.
10.0 ExcellentSep 4 2021
I have been going to St Louis every year for 12 years. This year I tried Dollar and was NOT disappointed. From the shuttle driver (once I found it) to the front desk workers it was nice and smooth. They were willing to swap a vehicle (in the same class) when asked for preference reasons. Thank you Dollar!
10.0 ExcellentAug 23 2021
Great customer service. The pickup spot from the airport was tricky to locate but again, great customer service when I found it. Price is not comparable in my opinion, after imposed fees. It is what it is. I’m just thankful that customer service was not hindering the process.
1.9 HorribleJul 13 2021
Terrie
2.0 MediocreJan 3 2021
The pick up was fine but when I returned the vehicle Dollar charged me double!You could help by getting them to honor their original quote. If I get no help from you, I'll never use your service again.
10.0 ExcellentJan 3 2021
All great
10.0 ExcellentDec 31 2020
Staff super friendly and helpful. Pick up and drop off super easy
2.0 MediocreDec 26 2020
Staff was friendly and accommodating. But was very misleadingHonesty. I signed up for $144 rate for three days and cost me $293. My fault for not listening and paying attention Did not think they would be pulling anything other than what I signed up for.
2.0 MediocreNov 4 2020
Friendly staffcould only take car to 8 states -- not told in advance
8.0 ExcellentOct 26 2020
Quick and friendly serviceN/A
Rated no. 2
Enterprise
9.4 Excellent (6 reviews)
4 locations in St. Charles
Enterprise
Locations in St. Charles
  • 9
  • 9.6
  • 9.6
  • 9.3
  • 9.6
Recent reviews
10.0 ExcellentDec 22 2019
Although staff filled the car after I requested them to do so, I would have rather it was already full. They were very fast and pleasant about filling it up.
10.0 ExcellentNov 27 2017
Quick, Clean and SmoothCar was very comfortable
Rated no. 3
Budget
8.7 Excellent (5 reviews)
2 locations in St. Charles
Budget
Locations in St. Charles
  • 8.4
  • 8.8
  • 8.8
  • 8.8
  • 8.8
Recent reviews
9.6 ExcellentMay 21 2018
Flexible serviceIt helped a ton that they let me add a different person for pickup. The staff was very friendly and helpful.
6.0 GoodApr 15 2018
No gas cap . Had to wait till a tire got out on the car.N/AThe whole experience with the car rental.
Rated no. 4
Hertz
7.3 Good (18 reviews)
1 location in St. Charles
Hertz
Locations in St. Charles
  • 7.3
  • 7.3
  • 7.2
  • 7.2
  • 7.6
Recent reviews
3.9 MediocreAug 30 2021
This particular Hertz store was dirty and uninviting. The process was simple although they did not even inspect the car with me and the car was so dirty I had to take it to the car wash myself
2.0 MediocreNov 28 2020
Staff was professionalDuring the booking there was NO mention of the $200 security deposit. Because I was unprepared for this I was unable to even rent the car and missed my chance to both see my family and visit my grandfather's grave.
10.0 ExcellentSep 10 2020
Pickup and dropoff couldn't have been easier, staff was very friendly and helpful.Can't think of anything.
10.0 ExcellentJun 27 2019
Staff was welcoming even though I arrived last minute with my drop off and offered me a ride nearby if I needed one which was great.Maybe offer road side assistance which I realized I didn't have with my insurance party I purchased with my rental after the fact
4.0 OkayAug 17 2018
DisappointingReserved a minivan a week ahead of time but they didn’t have one available when I came. I had to wait 35 minutes for an alternate car, which was dirty and did not have a full tank of gas.
5.2 OkayJul 21 2018
Mediocare ExperienceEase at which to rent and drop-off car.The car was not cleaned out completely. Found food in the car from previous renter. I was told I would receive a credit for returning the car a day early from the staff at Hertz, but when I received the final bill TWO weeks later...there was no credit. I called customer service and they told me I wouldn't get a credit. I wish Hertz would stand by what I was originally told, don't just tell me something and pass the blame on their staff. I also had to fill the tires up the entire time I had the car...because slow leaks. I understand that things happen, but stand by your word and accept responsibility do whats right. I will probably rent somewhere else in the future, unless things are made right.
8.4 ExcellentMay 24 2018
Mostly great rentalEssentially a brand new Ford Escape with most of the gingerbread.When we had to exchange the car in Colorado due to a flat tire, the workers had asked if we had the form acknowledging the cracked windshield. There had been no form filled out at pickup and nothing put in the system, so the workers had to call original pickup location to verify cracked windshield.
10.0 ExcellentFeb 28 2018
EverythingNothing
5.6 OkayNov 1 2017
No availability of car when went to pick upCar was okCar not available when went to pick up at 12noon Got car eventually at 4pm in an area that I did not know. So had to wait around in the area for 4hours
2.0 MediocreSep 18 2017
Blowout on Highway. Charged for the tire.Blowout on the highway, then charged me for the tire. Will be taking it up with their customer service department, but will not do business with again.
Rated no. 5
Avis
2.4 Mediocre (4 reviews)
2 locations in St. Charles
Avis
Locations in St. Charles
  • 2.4
  • 3.4
  • 2.4
  • 1.9
  • 4.9
Recent reviews
1.9 HorribleAug 7 2021
I didn’t get the vehicle, was not what I asked for, so I had to cancel my trip
4.0 OkayApr 26 2021
Arrived for my 6pm pickup at 6:02PM to find lights off, no one around and store locked up. Was hung up on twice when calling their customer service to try to get the pickup rescheduled for a time that fit the companies schedule better.An idea would be to not schedule a pickup for 6PM if you are closing the door at 6PM. Or maybe a check in call for a renter who has a late rental to make sure their flight wasnt delayed or provide an alternate pickup for them.
145 travellers who hired a car in St. Charles gave the car agency they used an average rating of 7,6

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