Pick-up location | South Charleston |
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Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
4 locations in South Charleston
Filters
Reviews
1,9 Poor
Jun 2021
2,0 Poor
Apr 2021
Pros:
NothingCons:
Enterprise customer service was awful10,0 Wonderful
Feb 2020
Pros:
Friendly staff, easy pickup and drop off.Cons:
Nothing.9,6 Wonderful
Jul 2019
Pros:
Courteous staff.Cons:
The front sensor was broken, so an indicator light was on the whole trip. Not a big deal, but it would've been nice for everything to be working properly.9,2 Wonderful
May 2019
Pros:
Erin, the girl working the counter was AMAZING!Cons:
The price of a compact car especially since when you’re under 25 you cannot rent an SUV at a cheaper price.10,0 Wonderful
Jul 2018
Pros:
The representative was very informative. We were told our options and was given good advice. I called on two occasions and was given correct information. I will recommend them to anyone that is in need of a vehicle.Cons:
Nothing3 locations in South Charleston
Filters
Reviews
10,0 Wonderful
Jul 2019
Pros:
Staff was easy to work with and helpful. Drop off was a breeze.Cons:
Offer a bottle of water or assistance with baggage.10,0 Wonderful
Nov 2017
Pros:
We had a mid-size car and were upgraded to an SUV for a really good rate. Staff was friendly, professional and very helpful.6,0 Okay
Jul 2017
Pros:
Car was great. It was clean. Easy access at pickup.Cons:
Meetings cut short a day. Rushed back 75 miles to airport for a one day deduction. They would not credit because I prepaid in full for 2 days. Told me to call 800 number. They said same thing. Rules Rules. Rules. lol. Who reads the small print anyway. We just expect large national companies to treat us fair. They also told me at pick up that the 3rd party insurance purcjased from Kayak wold not be accepted and I would have to pay for any damages immediately and get reimbursed. They lost a customer. I asked them to remove me from Gold Rewards program. My new job requires a lot of travel but I will sign up with another rental company program with southern hospitality.2,0 Poor
Jun 2017
Pros:
NothingCons:
Hertz denied my rental after Kayak.com charged my credit card.9,6 Wonderful
Jun 2017
Pros:
New truck with plenty of technology perks. Good, efficient service at counter. Easy and quick.Cons:
N/A8,0 Very Good
May 2017
Cons:
KIA Optima was pretty small for a "full-sized" car.One location in South Charleston
One location in South Charleston
Filters
Reviews
10,0 Wonderful
May 2021
Pros:
YesCons:
Can't think of anything all went well and the staff was great10,0 Wonderful
Apr 2020
Pros:
Yes, fast & easyCons:
all good10,0 Wonderful
Jun 2022
10,0 Wonderful
May 2022
8,0 Very Good
Dec 2021
8,0 Very Good
Nov 2021
One location in South Charleston
Filters
Reviews
2,0 Poor
Oct 2022
6,8 Okay
Aug 2017
Pros:
Everything was satisfactory.Cons:
The signage directing you were to return your call could've been better. You just park your car wherever you want, make note of the mileage and fuel. And take an elevator or stairs to the first floor and return your keys. There is nobody around.6,4 Okay
Aug 2017
Pros:
Scarcity of vehicles caused upgrade. Quick check in.Cons:
Long long slow slow line. Slow computer system. Multiple people in training.10,0 Wonderful
Jun 2022
10,0 Wonderful
Apr 2022
10,0 Wonderful
Jan 2022
Most popular car type | Standard |
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