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Pros:It is a good truck
Cons:Having the car on hand that I reserved
Pros:Clean and well organized customer support
Cons:they don’t take email details so couldn’t see the contract
Cons:Car was not vacuumed well and was not washed well. Didn’t mind but wanted to comment.
Cons:Front window was dirty other than that everything was great.
Pros:clean SUV, easy check-in and check out they picked me up at Hotel and bought back when I returned th SUV
Pros:I was in and out with the keys to my rental.
Pros:The trunk was spacious, the car rode well and smooth and handled fine. Gas mileage was good as well. The rental experience was smooth and quick.
Cons:The pickup from a rolling start is poor and hesitant but this is not the rental locations' fault. Just not a car I would ever own.
Pros:upon returning vehicle, simple and quick process
Cons:when I went to pick up vehicle, it was not ready and I had to wait over 30 minutes.
Cons:The vehicle had not been cleaned and smelled like smoke. There was so much dirt and grime on the inside of the windsheild that I had to stop and clean it before I felt safe driving it as the dirt obscured my view. The outside looked as though it had not been washed in weeks. I was very disappointed. Not worth the money I paid at all.
Cons:They didn't have the car. Had to wait 5 hours before I could get it
Cons:I had requested a mini van for a long road trip...when I went to pick up the van , the only one with low miles also had a DVD system which I did not want or need...but I had to take it as all the other ones had 30K plus miles on them. I asked to not be charged the extra amount for the DVD system and was told that was not possible...which I think is really bad custormer service and a way for them to get more money out of me.
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Pros:Absolutely nothing pressing I pre paid had every thing ready. I even called location to make sure all was good if I needed anything else so I could bring with me they said nope your all good we will have keys waiting. I get there they wouldn't rent me a car even though in pre paid, I needed another cc card which I did not bring so 2 hr trip back .
Cons:If I pre pay for car let me use it.
8,0 Very Good
Pros:Friendly service helpful and car was clean
Pros:Car and price was nice.
Cons:Customer service was not great. Not friendly. Accused us of having animals in the vehicle even though we have none and are allergic to dogs and cats. Generally seemed unhappy to be working there.
Pros:I got there early so I put the key in the drop box.
Pros:Car was clean and easily taken care of
Cons:The Avis pickup center tried to scam me on the gas tank, and also told me the car they gave me had better gas mileage than the car I ordered... it was 10mpg lower.
Pros:Thank you for your service!! Everything went well,
Cons:we had to wait longer when we returned the car, everyone was busy and we were several customers