Seoul car hire

Cons: The drop off point is not clear enough.

Cons: We rented a car for $250. One-Way charged us for additional $145. We never believed it could be more than 50% of the rental's original price! We are astonished and outraged for the additional charge, as this is not reasonable, based on any experience we had with rental companies.

Cons: Terrible experience checking in and dropping the car off. The staff didn’t speak a word of English and couldn’t understand any question we had. It took over 45min to check in. We wanted to extend the booking for 1 day and we’re quoted a higher rate, with no leniency.

Cons: Waited 30 minutes for somebody to turn up to the office when I arrived. Told me only car available was LPG which I didn't ask for. The LPG tank in the trunk meant I couldn't fit our suitcases in the car. I was traveling with my family. Completely impractical. The attitude of the staff was take it or leave. No offer for an alternative. No contact in the days prior to warn me. Terrible customer service.

Cons: When I came to pick up the car, the customer service person at the counter could not speak english at all which was not helpful. Thanksfully another person with whom we were able to speak showed up and properly handled the process. The rental facility of this branch is not referenced on Google Maps. I had to use street view to be sure there actually was an Avis office at the address provided. When customers are on the booking page it would be useful to see a picture of the front window of different offices along with pin on a mini map showing the geograpical location. Then customers can select the branch they are the closest to.

Cons: Not so easy to find the Avis on GPS.

Cons: GPS navigation system I rented was old and map was outdated, needo be updated.

Cons: I didn't like not being told clearly that I needed a IDP to drive in South Korea. Ruined the whole trip. Avis staff were not very helpful at the terminal.

Cons: The rental office signage in the airport terminal is not marked Avis, only its Korean partner, AJ. You have to know it's the same company.

Cons: My pickup time was 11 pm at the airport but the pickup point was closed when we arrived. So next day we had to pick up the car from different location. We have to pay extra for airport drop off after five days.

Cons: Car had a horrible cigarette smell Practically falling apart Old interior Beat up exterior Expensive for what you get...

Cons: The address was not given to me correctly. I had the building but not the actual room number. There are many shops in this building. Also, it was not a Hertz shop, it was a Lotte Rent A Car shop, so this needs to be corrected. Room is on the third floor, go right off of the escalator.