Schiller Park car hire

Cons: Proof of insurance or pay for coverage. Fuel only 3/4 but I had to bring back full

Cons: Searched for a car on kayak. This place was the cheapest and offered through priceline. Reserved it a week ahead of time for a road trip. Called the morning of pick up day and they inform me their cars are only used to go to the airport. So the car I reserved a week ago to have for 8 days is only used to drive to an airport? Why on earth would that car be offered for my search criteria? And why would I not be notified of this? Completely ridiculous and no help or sympathy from priceline or the rental place. Terrible service. Will never ever use either again.

Cons: Watermelon smell in the car.

Cons: They said the shuttle would come every 15-20 minutes. I had to wait 35 min. Once we arrived, you'll need to provide your insurance information (policy # and exp. date) - I've never had to provide that to any other rental place.

Cons: I waited too long to be picked up and then learned at the desk that I was too old (74) to rent a car from them. There was nothing in your rental information nor was there any signs in the office to inform me that they had rental restrictions on age. I've researched the other rental companies and learned that none of them restricted there rental to those over 73. I know it is common to rental companies overseas, but not here. They tried to find a car for me at other companies without success but did take me back to the airport. It cost me more than 4 extra hours before I found a car, but $150 more than the one I rented. From you.

Cons: Waited for more than an hour to get the car, they did not have it ready. The extra charges they have for insurance and ipass become more expensive than renting at National or Alamo.

Cons: There is a huge charge if you don't bring the car back full of gas but that is pretty much like all the others and we were told that up front.

Cons: Since when do car rental companies force insurance on you unless you have physical proof of your own? Horrible CX as I have to pull out my laptop to log into my insurance account. They insist on an expiration date which doesn't exist on any page. So I have to take their insurance against my will. #THEWORST! She actually yelled at me when I asked her to stop quoting the policy verbatim to me how proof of insurance is plainly stated in the terms and conditions, which of course no one reads. I then said calmly if you want to ensure a good customer experience you should state that very plainly in big letters everywhere - I would have been happy to pull my insurance card out of my car and bring it with me. She then walked away from her post and said she couldn't deal with me anymore. Unbelievable. Never renting from them again and telling everyone I know on every rating site.

Cons: I cannot state strongly enough about the deception from routes car rental! Upon picking up our car, we found the charge would be nearly $200 more than the quoted price due to "illinois requirement" for liability insurance. This cost was not mentioned anywhere previously, nor was the extra cost per day for additional drivers. Extra charges were also heaped on for general fees and the company being able to run a shuttle service at the airport- $15! We are not novice car renters and found the extent of these charges to be egregious! The staff was considerate and gave us a free upgrade in exchange for my obvious anger at the price surprise. However- I would much rather have had the smaller car and the smaller price tag! Had I wanted the larger car I would have paid more money and reserved the larger car in the first place!! Upon return of the car we were surprised by even more additional charges!! We were stuck in traffic and although we called to inform them we would be late, our 1 hour delay cost $100! The assistant also dismissed it as "a minimal cost for exceeding your grace period". What were we supposed to do other than call and let them know we would be late? Also- why couldn't they let us know upon check in that there was a fee for being late? OR they could have confirmed the return time when we picked up the car to avoid the issue. Neither was done for us. Our rental car ended up being nearly twice the intended cost, and while it may have been unimportant for some, was a serious financial hinderance to our vacation. Not only was the cost painful, but the stress caused by routes has left a lasting impression. We will never rent through them again!

Cons: He was working by himself, which caused a delay.

Cons: I liked everything, there were no dislikes

Cons: Car needs to be cleaned better